- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Reservation Desk has a rating of 4.5 stars from 5,881 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,587 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Online was easy to book. Available rooms good description.
Preparing for future trip to area.
Hotel had reservation so all looks good. Thank you
Work travel
Very Pleased site was easy to navigate. Got a quick confirmation. Will use in future
Called by phone first but did not get through
Fast and easy was very satisfied with the whole experience
Going to concert nearby
Like the price and ease of registering. Easy to do!
Easy to book. Did not have any issues with the site.
I wanted a room
Quick reservations and easy booking the process went very quickly
No other rooms available
Scott, Thanks for your review of the booking process.
Good price……………………………………………………………………………………………………….!
Easy reservation. Convenient. Informative. Fast. Completed in la few minutes.
Direct reservation
No problems, very easy and simple. Just needed one night
I just wanted to make sure I have a room
Site is easy to use. Surprised you don't have any options for retired military or senior discounts.
Thank you for your review of the booking process.
Easy and fast. I don't want to get into a lot of questions.
Difficult to understand accent of your agent. Finally spoke with another person who was helpful.
Thank you for your review of the booking process.
The website is easy to access and faster checkout.
For convention
Easy to find the room and good deal I wanted! Wished more hotels used Reservation Desk.
It was the way to book for Hotel Indigo
Christopher, Thank you for your review. We appreciate the time you took to share your experiences and thank you for choosing Reservation Desk for your travel plans.
Was able to get the nights of stay at a reasonable rate... thank you so much ISAAC
LOOKING FOR A STAY IN TEXARKANA TEXAS.
Thank you for your review.
I made this reservation while riding in the car on my way home from an event. Super easy to reserve
It popped up when I was looking for a room to stay.
Reservation was easy... not enough pics of the rooms
Descriptions for different options could be clearer.
Just happened.
Thank you for your review of the booking process.
It is a bit confusing selecting bed/room type without more description.
Didn't know I did
Thanks, always easy to make reservations, friendly and helpful!
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Lakeshore, Thanks for your review of the booking process.