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Reservation Desk has a rating of 4.5 stars from 5,881 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,587 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Very easy to navigate! The whole process took only 5 minutes!
Easy to use
Very user friendly, thanks for that! Easy site to navigate ‼
Planning a trip
The booking was done quickly and efficiently. We would use this service again
Looking for a hotel in Quebec City
This was one of the easiest reservations for a hotel that I have ever made.
I haven't stayed in a hotel since the pandemic started and I love the Warwick Melrose. Will be in Dallas for the weekend and decided to stay with you guys on Friday.
Always a pleasant experience! Customer service is A+.
Easy booking
Need better pictures of view from rooms
Always like to book direct from hotel instead of using travel sight booking I know they can be a little challenging for hotels to deal with
Excellent and easy to use as an on-line reservation.
It was available
It was great and easy using the Reservation desk. I will continue to use for other trips.
Good experience so far. We'll care how check in goes with room placement. Melissa was great help.
Looked easy to book a reservation.
Very easy to use didn't realize there was a fee involved
Thank you for taking the time to let us know about your experience. The prices quoted are directly from our hotel suppliers and can change as demand for rooms increases. Taxes and fees are dictated by the hotel suppliers and are not itemized when we receive them. Your total price includes taxes and fees required to complete your reservation.
We have proof of the reservation. Easy to book, fast.
Elizabeth, Thanks for your review of the booking process.
Thanks for making this easy. Don't book rooms very often.
Searched online.
Haven't stayed here yet but am hoping it will be a comfortable room and bed after my long drive.
Need a room
Thank you for your review.
Booking seems easy, lots of rooms to choose from at a reasonable price
To book a room
Melanie, Thanks for your review of the booking process.
Reservation was quick and easy/. No hassle reservations.
It's what popped up.
Barry, Thanks for your review of the booking process.
It was good. Never give 5 stars as always room for improvement
Coming to visit daughter. Designated smoking area. Please give room closest to this area
Thank you for your review of the booking process.
So far, it has been quick and easy reservation experience.
Meeting friends nest month,
Tom, Thanks for your review of the booking process.
I had an excellent experience making reservations for my hotel room online.
I wanted to make my reservation quickly and effectively.
Sylvia, Thank you for your review! We hope all our customers have a FAST and EASY booking experience!
Great! This place is always clean and staff are super nice!
Great and clean place.
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Terrance, Thanks for your review of the booking process.