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Reservation Desk has a rating of 4.5 stars from 5,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,581 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Reserving on line was easy. Great website. I like this hotel better than ice cream.
Thank you for having such a user-friendly app. I appreciate the ease of use.
The reservation process was super quick and efficient
It was presented when I did my Google search for Hotel 309
Hotel looks lovely, and I am sure we will enjoy ourselves.
Great website clear and concise. Rates were $10 cheaper than Booking.com
Great rates and availability
Thank you for your review and sharing your experience. Like many booking agencies, we charge a service fee to be able to provide 24/7 customer support. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Great rates
$37.43 of Taxes and fees is surprising. It has been awhile since staying at a motel.
To assure a registration for the night required.
Thank you for taking the time to let us know about your experience. The prices quoted are directly from our hotel suppliers and can change as demand for rooms increases. Taxes and fees are dictated by the hotel suppliers and are not itemized when we receive them. Your total price includes taxes and fees required to complete your reservation. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Easy to complete! I had no problems with the site.
Made reservations easy. The experience of lodging there should be exceptional
Easy to use
Would have been nice to see the total price including fees and taxes!
I want to visit my granddaughter... feel like I'm being GOUGED!
Thank you for your review and sharing your experience. We receive our information from the hotels we book for directly. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
I've stayed here multiple times and I have enjoyed my stay
Easy way to register
Pearl, Thanks for your review.
Smooth booking process from start to finish. Hoping all goes well.
Thank you for your review of the booking process.
So far it has been good making my reservation, no problem
I saw that you had a 6% sale so I took advantage of it.
Quick, concise, well detailed, provided me with a variety of choices
It was suggested to me
Easy to use and all policies were clearly explained.
Easy and efficient
Easily booked on line. Lots of information available. This site is fast and efficient.
I wanted to get an ocean view room
Easy process. Can not wait until we come to Holiday Inn Panama City!
It was automatic with the website.
Simple site to use. The availability of rooms come right up.
It happened to pop up to use, no real reason.
Thank you for your review of the booking process.
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thanks for your review.