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Reservation Desk has a rating of 4.5 stars from 5,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,576 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Easy, plan to stay in the future expecting good food, maybe buffets!
Easy, vacation every yr.
Easy to see availability and book room on a last- minute- notice, on-a-whim type of trip.
I thought it went directly to the motel
Easy! Can't wait to visit!
Reservations were simple and straight forward.
Thank you for your review of the booking process.
Good easy to make reservation and why do I need 50 characters or more
Easier to book hotel
Thank you for your review of the booking process.
Just a little not easy... had to enter credit info twice
Rajiv, Thanks for your review of the booking process.
Thanks! Really appreciate it. Very easy to use and got just what I needed.
Thank you for your review of the booking process.
Easy on line. Everything's went well and smoothly.
Karen, Thank you!
Works fine, but price is higher than booking directly, plus $15 service fee
I found it when I searched for the hotel
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
I found it when I searched for the hotel
Easy and quick, but make sure that you Have the Chateau Bedford Hotel reservation desk.
Thanks
Complete refund
Thank you for your review of the booking process.
Very Quick and Easy. Received everything right away
Thank you for your review of the booking process.
Good experience easy process to get reservations done for an area not familiar
Thank you for your review of the booking process.
The representative was friendly and provided helpful service!
Good prices
Making this reservation took less than 5 minutes. Service is exceptional!
I used the service provided and found it to be easy and efficient.
Thank you for your review of the booking process.
Loved getting a discount! Easy to book! Will use this service again
Because it offered special pricing!
Thank you for your review of the booking process.
Easy booking, quick confirmation email, great price!
Great price
Eileen, Thanks for your review of the booking process.
Was easy to book online with your hotel, we have stayed here previously.
Convenience of booking online.
Thank you for your review of the booking process.
Great service so far, reservation was easily made.
Thank you for your review of the booking process.
Making the reservation was extremely quick and easy
50 anniversary of a dear friend
Thank you for your review of the booking process.
Need rooms close/adjoined together wish there was a option for that.
Was on hold over 6 mins twice, I didn't have time to hold any longer.
We apologize for the hold time you experienced. We are always happy to help our customers and sometimes we do experience a lot of calls. If helpful, please note our email address at support@reservationcounter.com or support@reservationdesk.com.
Easy to locate online and customer friendly instructions.
Recommended by a family member
Thank you for your review of the booking process.
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thank you for your review of the booking process.