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Reservation Desk has a rating of 4.5 stars from 5,879 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,574 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
An easy reservation and i didn't have to talk tp anyone
Recommended
Experience went well. Found booking a suite through your site easy to navigate.
I have previously booked through here.
The new pop up pages confuse me
I wish you had a spot for special requests.
Easy and great price, staff is very nice, clean hotel with good breakfast
Stayed here many times
Was convenient and easy to navigate through the Reservation Desk website
Didn't want to go to another travel company app. Preferred to work directly with The Baroness Hotel's app.
Thank you for your review of the booking process.
Good experience. Very prompt. I will be likely to use this again.
Need adjoining room. Or across from eachother. Let ya know wen I get. There
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Easy to use online steps and confirmation process also
Teresa, Thanks for your review of the booking process.
Great except for this, which I can't seem to get off my screen
Needed a room
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Great website easy to use and accessible for all users
Very Satisfied. Would use again for business travel.
Business travel
Fast easy online check in. Pricing was great. Love it
Selected on-line booking
Mary, Thanks for your review of the booking process.
We've enjoyed staying there twice. It's so close to the ALS Clinic.
Easy to book good price pet friendly and convenient location
Website very straightforward and easy to manoeuvre...
Easier than making a long distance phone call...
Quick and easy reservation process. Hope the stay will be just as enjoyable.
My son sent me a link to reserve a room for a visit with him.
Julian, Thanks for your review of the booking process.
Very user friendly. Simple, fast, well organized site.
Daughters birthday present
Received a discount before I even started the reservation.
Popped up on my screen first.
Easy and convenient. Had no problems or difficulties. Great service.
Very good easy to follow and book a room satisfactory for us
Found a room in the area we needed
Favorable Experience. Booking was easy. Price reasonable. Thank you.
I was led through search
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
William, Thanks for your review of the booking process.