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Reservation Desk has a rating of 4.5 stars from 5,879 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,574 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Booking went well, lets hope so does the rest of the trip!
Im an IHG member
Easy ***********************************
This is what the hotel works with.
You're welcome! Thanks for your review, Timothy. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
Algo lenta la reservación, quizá porque la hice desde México
En ocasiones se tienen problemas cuando se reserva a través de agencias.
Muy buenas experiencia con su atencion son muy amables
Facile d'accès, convivial et rapide. La démarche est claire.
Fine so far ************** **************
Need to stay there
Lawrence, Thanks for your review of the booking process.
So far so good So far so good So far so good So far so good!
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Natalie, thank you for taking the time to share your feedback regarding the booking process. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
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Thank you for leaving a 5-star rating, Rebecca! We look forward to your next booking with us!
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Thank you for leaving a 5-star rating, Christa! We look forward to your next booking with us!
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On-line attachment to hotel
Thank you for taking the time to leave us a review, Janice! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
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Thank you for leaving a 5-star rating, Mike! Your positive feedback is greatly appreciated, and it motivates us to continue providing the best service possible. We look forward to your next booking with us!
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Thank you for leaving a 5-star rating, William! Your positive feedback is greatly appreciated, and it motivates us to continue providing the best service possible. We look forward to your next booking with us!
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Thank you for leaving a 5-star rating, Chris! Your positive feedback is greatly appreciated, and it motivates us to continue providing the best service possible. We look forward to your next booking with us!
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Thank you for leaving a 5-star rating, Dean! Your positive feedback is greatly appreciated, and it motivates us to continue providing the best service possible. We look forward to your next booking with us!
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Thanks for your review, Paula. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Bruce, Thanks for your review of the booking process.