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Reservation Desk has a rating of 4.5 stars from 6,333 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 3rd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
52,656 reviews
Easy and quick. Ideal for planning on the go. Our stay was welcomed by a very nice host at the front desk, who made us feel welcomed and quickly had us entered and gave us extra towels at my wife's request. The hotel has been renovated since our last visit, and the halls are still being worked on. The rooms have new desks and counters and paint. The shower and bathroom are still more than adequate. Overall, this our preferred hotel to stay at when visiting Nanaimo.
Their call agent made a false promise that water park tickets are covered as part of hotel reservation. Infact it was not and we had to pay from our pocket on the hotel counter. Pls be very very careful while dealing with these cheaters/scammers.
A lot of repetition in the screens but satisfactory outcome
Date of experience: May 31, 2022
The site looks good, nice pictures, easy to book a room
Early morning booking
Date of experience: May 31, 2022
This was easy, and that's the way I like my online business to be.
I needed a room.
Date of experience: May 30, 2022
Easy to do! It helped me through the entire process!
Needed to book a room.
Date of experience: May 29, 2022
This was an Easy website to use and took less time than expected
Easy to use
Date of experience: May 29, 2022
We're pleased with the room choice—taxes are high, though. G
Date of experience: May 29, 2022
Thank you for taking the time to let us know about your experience. The prices quoted are directly from our hotel suppliers and can change as demand for rooms increases. Taxes and fees are dictated by the hotel suppliers and are not itemized when we receive them. Your total price includes taxes and fees required to complete your reservation. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Not a regular online user but this was easy... good for me... thanks to y'all
info on website led me to this site
Date of experience: April 9, 2022
Our experience was Very easy to use and timely. We had never used the Reservation Desk.
Offer was shared
Date of experience: April 9, 2022
Easy to decide from the many options available for my reservation
Offered the best option
Date of experience: April 8, 2022
Good, but you should show what beds are provided in the room
Date of experience: April 8, 2022
Thank you for your review and sharing your experience. We receive our information from the hotels we book for directly. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Prompt service and ease of finding phone number to the reservation desk.
To save money
Date of experience: April 7, 2022
Relatively easy reservation process. Hoping the hotel is adequate for my need.
Directed by search site
Date of experience: March 8, 2022
Bradley, Thanks for your review of the booking process.
Directed by search site
Date of experience: March 7, 2022
Easy and appreciate the discount. Confirmation came quickly.
There did not appear to be another option.
Date of experience: March 7, 2022
Sherstin, Thanks for your review of the booking process.
Good service, first time to visit this very nice hotel
My brother is also staying there
Date of experience: March 9, 2022
Zula, Thanks for your review of the booking process.
Very Easy booking on line. Took me barely 5 minutes, no issues of any kind.
Stay here frequently and booking a trip
Date of experience: March 7, 2022
Ricky, Thanks for your review of the booking process.
Stayed before at Cabana Shores & Loved it! Great Service!
It was quick and easy!
Date of experience: February 7, 2022
Easy booking loved it i booked online really simple, cant wait to get there, love the beach
Date of experience: June 3, 2022
The site was easy to use and extremely efficient. Thank you for providing a very useful service.
Ease of use
Date of experience: June 1, 2022
Very easy to do, options were clear & direct. I didn't encounter any confusing questions
Very convenient
Date of experience: April 12, 2022
Easy check-in & follow up.
Very convenient and accommodating.
Date of experience: April 10, 2022
Appreciate you, the process was seamless and clearly directed.
Date of experience: March 11, 2022
Mary, Thanks for your review of the booking process.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thank you for your review.