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Reservation Desk has a rating of 4.5 stars from 6,332 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 3rd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
52,644 reviews
Easy and quick. Ideal for planning on the go. Our stay was welcomed by a very nice host at the front desk, who made us feel welcomed and quickly had us entered and gave us extra towels at my wife's request. The hotel has been renovated since our last visit, and the halls are still being worked on. The rooms have new desks and counters and paint. The shower and bathroom are still more than adequate. Overall, this our preferred hotel to stay at when visiting Nanaimo.
Their call agent made a false promise that water park tickets are covered as part of hotel reservation. Infact it was not and we had to pay from our pocket on the hotel counter. Pls be very very careful while dealing with these cheaters/scammers.
Reservation portal website very intuitive and simple to process, thank you
Needed to book a room at this motel
Date of experience: December 28, 2021
It was east to reserve a room for people who not experienced techies.
Easiest way to get our reservation
Date of experience: June 12, 2022
Trouble-free:-) My first experience using this site-excellent process & outcome!
Planning ahead for my Easter Sunday birthday
Date of experience: January 2, 2022
Thanks for making this easy. Don't book rooms very often.
Searched online.
Date of experience: April 24, 2022
Haven't stayed here yet but am hoping it will be a comfortable room and bed after my long drive.
Need a room
Date of experience: April 23, 2022
Thank you for your review.
Very easy to book with a clear and user friendly site.
Convenience.
Date of experience: April 20, 2022
The confirmation took longer to complete than I would expect; otherwise, it was fine.
I was pushed there by the internet. I meant to go directly to Best Western.
Date of experience: January 1, 2022
Margaret, Thanks for your review
Booking process very easy! It is convenient to my destination and I have stayed here in the past.
Date of experience: April 19, 2022
Thanks for your help with our rooms now ce to know they are held peace of mind
Date of experience: November 14, 2021
Jeramy, Thanks for your review of the booking process.
Good experience with Hyatt site and reservation process.
Location to UC Anschutz MS
Date of experience: November 14, 2021
Thomas, Thanks for your review of the booking process.
Very efficient and professionally patient for providing the help
Very informative
Date of experience: April 18, 2022
Great! This place is always clean and staff are super nice!
Great and clean place.
Date of experience: April 21, 2022
Easy to reserve my hotel room
For the night. Quick
To reserve a room
Close To hockey rink
Date of experience: April 19, 2022
Coming for volleyball finals - close to venue - and had great reviews
Date of experience: November 15, 2021
Fredee, Thanks for your review of the booking process.
I waited long enough and was offered a waiver of the service fee - nice!
Convenient, have used before
Date of experience: December 31, 2021
Gregory, Thanks for your review of the booking process.
Great except for this, which I can't seem to get off my screen
Needed a room
Date of experience: March 14, 2022
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
IT looks good so far. Easy to log in. Showed pictures of rooms, gave comparisons,
Ease of use.
Date of experience: March 18, 2022
Earl, Thanks for your review of the booking process.
Fast easy online check in. Pricing was great. Love it
Selected on-line booking
Date of experience: March 14, 2022
Mary, Thanks for your review of the booking process.
It was great with finding a good rate on this hotel can't wait to get their for my Birthday.
Seem like you get things done quick.
Date of experience: March 18, 2022
Sabrina, Thanks for your review of the booking process.
Easy and fast, reasonably priced, close to interesting places, centrally located
To get a place to stay while in San Jose
Date of experience: March 16, 2022
Julie, Thanks for your review of the booking process.
Very Pleased site was easy to navigate. Got a quick confirmation. Will use in future
Called by phone first but did not get through
Date of experience: February 22, 2022
So easy to follow and understand, please keep up the great work.
I heard good things about you hotel
Date of experience: January 4, 2022
Stephen, Thanks for your review of the booking process.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
David, Thanks for your review of the booking process.