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Reservation Desk has a rating of 4.5 stars from 6,330 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and hotel room. Reservation Desk ranks 3rd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
52,638 reviews
Easy and quick. Ideal for planning on the go. Our stay was welcomed by a very nice host at the front desk, who made us feel welcomed and quickly had us entered and gave us extra towels at my wife's request. The hotel has been renovated since our last visit, and the halls are still being worked on. The rooms have new desks and counters and paint. The shower and bathroom are still more than adequate. Overall, this our preferred hotel to stay at when visiting Nanaimo.
Their call agent made a false promise that water park tickets are covered as part of hotel reservation. Infact it was not and we had to pay from our pocket on the hotel counter. Pls be very very careful while dealing with these cheaters/scammers.
Very user friendly. Simple, fast, well organized site.
Daughters birthday present
Date of experience: January 13, 2022
Received a discount before I even started the reservation.
Popped up on my screen first.
Date of experience: January 12, 2022
Easy and great price, staff is very nice, clean hotel with good breakfast
Stayed here many times
Date of experience: June 29, 2022
Need adjoining room. Or across from eachother. Let ya know wen I get. There
Date of experience: January 11, 2022
Great thank you except it's only one person staying
Date of experience: January 16, 2022
Very Satisfied. Would use again for business travel.
Business travel
Date of experience: January 14, 2022
An easy reservation and i didn't have to talk tp anyone
Recommended
Date of experience: January 15, 2022
Me gusto mucho este motel una atención divina, el servicio espectacular me volverÃa a quedar otras vacaciones. Mis hijos y Mi familia les encantaron pude celebrar el cumpleaños de mi esposo súper. La dueña Lorena es muy servicial y siempre está pendiente de los huéspedes. Me encanto la plata y la piscina hermosa y limpia
Tip for consumers:
Venir en familia y pasarse toda una semana tienen una ubicación especial me encanto el sitio los trabajadores y la dueña Lorena muy servicial y una limpieza increÃble
Products used:
Todos ,un excelente hotel
Date of experience: September 4, 2022
Blah blah blah blah blah blah blah blah blah blah blah
Date of experience: April 19, 2024
Thank you for leaving a 5-star rating, Magdalen! Your positive feedback is greatly appreciated, and it motivates us to continue providing the best service possible. We look forward to serving you again in the future!
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Date of experience: November 21, 2024
Thank you for leaving a 5-star rating, Rob! We look forward to your next booking with us!
It was fine! Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
I thought I was making a reservation with the hotel and not a reservation desk!
Date of experience: October 23, 2024
Thank you for leaving a 5-star rating, Patricia! We look forward to your next booking with us!
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Date of experience: September 26, 2024
Thank you for leaving a 5-star rating, Lawrence! We look forward to your next booking with us!
Great stuff helpfullllllllllllllllllllllllllllllllllllllllllllllllllllllllllll
Date of experience: August 24, 2024
Thanks for your review, Duwayne. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
EASY………………………………………as *******890*******890*******890 easy
Days inn connection
Date of experience: November 11, 2024
Thank you for leaving a 5-star rating, Sam! We look forward to your next booking with us!
No-nonsense. No problem, No-nonsense. No problem, No-nonsense. No problem, No-nonsense. No problem, No-nonsense. No problem, No-nonsense. No problem, No-nonsense. No problem, No-nonsense. No problem, No-nonsense. No problem, No-nonsense. No problem, No-nonsense. No problem, No-nonsense. No problem, No-nonsense. No problem, No-nonsense. No problem,
Class Reunion party next door At McClellan Officer's Club
Date of experience: February 17, 2022
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Date of experience: April 22, 2024
Thank you for leaving a 5-star rating, James! Your positive feedback is greatly appreciated, and it motivates us to continue providing the best service possible. We look forward to your next booking with us!
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Date of experience: July 30, 2024
Thank you for taking the time to share your feedback regarding the booking process, Samuel. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.