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    Reservation Desk

Reservation Desk

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Overview

Reservation Desk has a rating of 4.5 stars from 6,330 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and hotel room. Reservation Desk ranks 3rd among Vacation sites.

  • Quality
    2789

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91.5%
Positive
4,275
Neutral
161
Negative
234
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52,638 reviews

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How would you rate Reservation Desk?
Top Positive Review

“Wynn in Nanaimo”

Robert D.
11/12/24

Easy and quick. Ideal for planning on the go. Our stay was welcomed by a very nice host at the front desk, who made us feel welcomed and quickly had us entered and gave us extra towels at my wife's request. The hotel has been renovated since our last visit, and the halls are still being worked on. The rooms have new desks and counters and paint. The shower and bathroom are still more than adequate. Overall, this our preferred hotel to stay at when visiting Nanaimo.

Date of experience: 11/2/24
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Top Critical Review

“Scammers and cheater They are”

Adil S.
12/8/24

Their call agent made a false promise that water park tickets are covered as part of hotel reservation. Infact it was not and we had to pay from our pocket on the hotel counter. Pls be very very careful while dealing with these cheaters/scammers.

Date of experience: 11/9/24
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Reviews (6,330)

Rating

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Other

Reviews that mention popular keywords

reservation desk (377) reservation process (115) booking process (66) credit card (91) web site (57) hotel room (51) booking experience (70)
Thumbnail of user anap595
Arizona
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

Buen precio y comodidad fácil de reservar y ahí muchas ubicaciones

Date of experience: March 27, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Gracias por reservar con nosotros, Ana.

Thumbnail of user susand3447
Florida
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

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Date of experience: July 26, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thank you for leaving a 5-star rating, Susan! We look forward to your next booking with us!

Thumbnail of user johnm20798
Arizona
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

FineFineFineFineFineFineFineFineFineFineFineFineFineFineFineFine

Reason I chose this business:

Came up 1st when looking for Hampton inn

Date of experience: October 28, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thank you for choosing to book with us, John. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

Thumbnail of user rl396
Canada
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Je vais refaire des réservations avec vous, car ca été facile et rapide et j'ai eu des bons prix.

Reason I chose this business:

Internet me l’a suggéré

Quality

Date of experience: March 20, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Merci d'avoir réservé avec nous!

Thumbnail of user alexandera547
Florida
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Un lugar mágico lleno de emociones donde puedes tener pas y tranquilidad

Quality

Date of experience: March 20, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Gracias por reservar con nosotros, Alexander.

Thumbnail of user josephh2627
Alabama
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Ok ok mmmmmmmmmmmmmmmhhhhjhhhhhhhhhhhhhhhhhhhhhhhhhhh

Reason I chose this business:

Too many questions

Date of experience: July 19, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thank you for choosing to book with us, Joseph. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

Thumbnail of user tammyd748
Alabama
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Good…………………………………………………………………………………………………………………………

Date of experience: March 18, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thanks for your review, Tammy. We are happy you had a good experience booking online.

Thumbnail of user williamh5420
Tennessee
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Satisfied satisfied satisfaction satisfied satisfied satisfied

Reason I chose this business:

Satisfaction

Quality

Date of experience: March 16, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thank you for your review, William. We are happy you had a good experience!

Thumbnail of user patrickg1242
Florida
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

..ggbjhgdjjyfv gun. Hugh. Hugh bunny nhhjnjjjbv njgghjffgdujxfu bjhsfhvgb. Hgdbh

Quality

Date of experience: March 13, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thanks for booking with us, Patrick!

Thumbnail of user carln363
North Carolina
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Abshshshshzbxbxxbxhxhxhxhxhxhxhdhhdfhdjdjfjfjfjfjfjfhcjfjdjdnxjcjdjxjxjdjxjxjxxjxjxjxjxjxjxkxkzkxjxjxjzkxkxkxkxkxkx k kk clclcldlelwnabababUzjzbx x dndjskakam

* Reservation Desk attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality

Date of experience: June 4, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Carl, thanks for booking with us. If you’d like more help with your reservation, you may contact our escalations team at support@reservationdesk.com.

Thumbnail of user donaldl676
Colorado
2 reviews
0 helpful votes
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April 11th, 2024
Verified purchase

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Quality

Date of experience: April 1, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thanks for the 5-star rating, Donald!

Thumbnail of user carlt587
Indiana
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

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Reason I chose this business:

Nothing follows

Date of experience: July 8, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thanks for your review, Carl. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!

Thumbnail of user kathryns1178
Wisconsin
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Date of experience: July 8, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thank you for leaving a 5-star rating, Kathryn! We look forward to your next booking with us!

Thumbnail of user jeanniem202
Arkansas
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Awesome. Kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

Reason I chose this business:

Easy is good.

Date of experience: July 4, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thank you for taking the time to leave a review, Jeannie. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At Reservation Desk, we strive to ensure that every customer enjoys a booking process that is effortless and hassle-free. We look forward to your next booking with us!

Thumbnail of user markl3565
Canada
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Décide allez voir ma belle sœur à MTL avons fait réservation, simple et vite

Quality

Date of experience: March 8, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thanks for booking with us, Mark!

Thumbnail of user richardg3805
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Goodxxxxxxxxxxcccccggggvvgggggghhhbvvcccgcvvvvvvvvvvvvvvvvvvvv

Date of experience: July 1, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Richard, we truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!

Thumbnail of user jacks2365
Washington
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

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Date of experience: June 30, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thank you for leaving a 5-star rating, Jack! We look forward to your next booking with us!

Thumbnail of user williamc5451
New Jersey
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

All good zzzzzzzzzzzzzzzzzzzzzzzzxzzzzzzzzzzzzzzzzzzxxxxxxzxxxxxxxzzzxxxx

Date of experience: June 28, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thank you for leaving a 5-star rating, William! We look forward to your next booking with us!

Thumbnail of user keithp930
Pennsylvania
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Ggggggggggggggggggggggggggggggggggggoooooooooodddddddddf

Date of experience: June 27, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Keith, we truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!

Thumbnail of user jeris125
Texas
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Xxx'xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxx. Xdxxxxxxxxxxxxxxx

Reason I chose this business:

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Date of experience: June 27, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thank you for leaving a 5-star rating, Jeri! We look forward to your next booking with us!

Thumbnail of user pamelaw2152
Massachusetts
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

👍xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxx

Date of experience: June 25, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thank you for leaving a 5-star rating, Pamela! We look forward to your next booking with us!

Thumbnail of user richardm4834
New York
2 reviews
0 helpful votes
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July 2nd, 2024
Verified purchase

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Date of experience: June 22, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thanks for your review, Richard. We truly appreciate your business and are grateful that you decided to book with us.

Thumbnail of user venkatad11
New York
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Uuvbvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv. Vvv. Bvbbbbbbbbbbbbbbnnnnnnn

Date of experience: June 21, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thank you for leaving a 5-star rating, Venkata! We look forward to your next booking with us!

Thumbnail of user robertm9863
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Asdfghjkwsedfrgthyujikolpjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

Reason I chose this business:

Swderftgyaesrtfyuhikolp;uiolmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Quality

Date of experience: June 3, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thank you for leaving a 5-star rating, Robert! We look forward to your next booking with us!

Thumbnail of user robertk4359
New York
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

I got satisfaction! Okokokokokokokokokokokokokokokoko

Reason I chose this business:

It CAME up when I looked for my hotel online.

Date of experience: June 18, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Desk Rep

Thank you for taking the time to share your feedback regarding the booking process, Robert. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!

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From the business

Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.

Company Representative

Thumbnail of user rachaelf70
Rachael F.
Typically responds within 3 days

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