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Reservation Desk has a rating of 4.5 stars from 5,884 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,601 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Good easy to book, decent price good location rooms a available
Straight forward, step by step instructions. Your facility looks very nice.
My son's recommendation.
Have only booked the room, but the process was very simple
Easy booking and looking forward to our return to stay again.
It came up and seemed convenient.
We have stay at the Idaho Falls home 2 suites quite often. Home 2 Suites is our first choice.
Just did today.
Ann, Thanks for your review of the booking process.
Thanks for your information and the ease of following your site.
Great Booking Service! Will use again! Convenient and easy to use.
Easy Booking
Clear and easy booking process, and cheaper than other online sites
Found it online
Very easy registration process. The online site is easy to navigate
I like dealing direct with the reservation desk. I’ve had excellent service with them problem solving in the past
Very easy and good rate. Easy to find on the internet.
Convenience
I had no problems with Reservation Desk's on line reservation system.
Didn't see a local phone number
Thank you for your review of the booking process.
Good web site easy to use. Good followup with confirmation email.
Called several times but it just rang until it hung up.
Airport shuttle and price
Sorry for the experience you had. We are always happy to help our customers. If you’d like more help with your reservation, please contact our escalations team at support@reservationdesk.com
Quick and easy to do. Now I'm ready to visit chicago!
It was available
Ramon, Thanks for your review of the booking process.
Hard to get phone # for actual hotel to make reservations
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Quick and easy and not having to make a phone call
Great and easy process. Had no issues with the whole process.
To book my room.
Stephen, Thanks!
Web site very nice! Very thankful I was able to complete.
To book a day at the beach with family
Easy process, it was really easy and I have no questions.
Quick and easy to book. Friendly and knowledgeable
Price is reasonable
Thank you for your review of the booking process.
Very smooth booking and excellent options for this hotel for rooms.
It was there.
Hotel room names a little tricky, ocean view vs / beach view
Direct, no hokey travel sites
David, Thanks for your review of the booking process.
Very efficient. No problems with booking online via website! Very convenient!
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Donna, Thanks for your review of the booking process.