- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Reservation Desk has a rating of 4.5 stars from 5,884 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,601 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Easy to book. Good rate. Better than September 17 2022 rate.
The site was easy to use, and quick to see prices.
To check prices and book a room.
Thank you for your review of the booking process.
To get a room
I would like to receive confirmation by email, not by message.
It appeared on the site I was searching.
So far, our experience is good can't wait for our stay
Waived service fee & was not able to book directly on Inns website
Climeth, Thanks for your review.
I just now placed a reservation, I have not yet stayed
It came up on my computer and was very easy to use - more so than any other site I had reviewed
It was good. Had to confirm that it was not fraud on my credit card
Coming back from a cruise in October and they are dropping us off in Vancouver and need a place to stay until my flight the next day
William, Thanks for your review of the booking process.
Quicker and faster response and the rate is much lower than the other booking sites.
We always booked this hotel, we love it! Always nice and clean with breakfast included!
I don't like the cancellation problem on most of the rooms. The booking was easy
I wanted to book online.
Easy to book! No problems at all! I have no other comments at this time.
Friend recommended
Fine. Would have preferred phone call. Have the phone number posted somewhere on your website.
Make a reservation
Ronald, Thanks for your review of the booking process.
It was quick and easy it was like going to a five star hotel convenient
So Quick and easy. Took just a few minutes and they were quick to respond.
Always super service as always... and it was what i was looking for thank you
It is fast and easy
Francine, Thanks for your review of the booking process.
Good job by staff and he helped me to get my room and explained my booking very good
Easy booking. I had no problems booking my room. Looking forward to my stay
Needed to book a one night stay
Easy to book, easy to get my key. The staff was fun and professional.
Because I like it.
Tyson, Thanks for your review of the booking process.
Great experience. In registration for a night in Scottish Inn.
To reserve a room at the Scottish Inn
The Service Fee. Should be included in the cancellation amount
No help whatsoever
I was stupid. I should have used Priceline
Thank you for your review and sharing your experience. Like many booking agencies, we charge a service fee to be able to provide 24/7 customer support. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thank you for your review of the booking process.