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Reservation Desk has a rating of 4.5 stars from 5,884 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,601 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
I think I prefer directly contacting the business.
Good information and was quick and easy
Lots of information on hotel and pictures of rooms
Part of hotel
Karen, Thanks for your review of the booking process.
Great and super fast Service and knowledgeable staff.
Faster service
Steve, Thanks for your review of the booking process.
Good reservation I had a great experience while I was making a reservation
Araya, Thanks for your review of the booking process.
Easy reservation process. The descriptions were easy to read and the process was simple
Friend’s recommendation
Easy way to find a room on short notice. Easy was to find a room on short notice
First option at popped up.
Gayle, Thanks for your review of the booking process.
Great service and I hope the Hotel experience is as pleasant as the booking experience
Web site great site easy to navigate. Wish all web sites that easy
Website is so easy to use. It's quick and simple and easy to understand.
Thank you for your review! We hope all our customers have a FASTand EASY booking experience!
I didn't know I was using this. I thought I was booking directly from the hotel.
Good experience and pleasant experience for the weekend
The hotel connected me
Juanita, Thanks for your review of the booking process.
Very quick and easy. Your site was quick and easy and I hopefully now have a room.
Easy access to the site and prices were good and the site easy to understand and trouble free!
Quick and easy to reserve a room and get a confirmation.
Need a room for the 9 th of July
More than what I expected. I accomplished exactly what I had in mind.
Very efficieny
Easy and fast and easy to understand
Staff very helpful
Stay many times before always good
Dorothy, Thanks for your review of the booking process.
Easy to make reservations
Easy to make reservations
Easy to make reservations
Just what came up o my search.
Raul, Thanks for your review of the booking process.
Easy to make reservation through reservation desk.
That’s what pop-up on the screen
The website was easy to find and an easy website to use.
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.