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Reservation Desk has a rating of 4.5 stars from 5,884 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,598 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Intuitive, clear. Wd like options for rooms with 1 queen/king bed.
Needed to book room.
It's easy, convenient, secure excellent price good communication
Thanks for your help with our rooms now ce to know they are held peace of mind
Jeramy, Thanks for your review of the booking process.
Fast, Quick and easy way to reserve a room. Thanks for your great service
Worked fine. Saved a little money. I would use again.
Saved a little money
Jeff, Thanks for your review of the booking process.
Worked fine. Saved a little.
Everything went smoothly and took less than 10 minutes.
Convenience
It was easy and fast. I help me every step of the way thanks
Thank you for your review of the booking process.
The Gibson Inn has a very good reservation system. Thank you!
A lot of repetition in the screens but satisfactory outcome
Thank you for your review.
The site looks good, nice pictures, easy to book a room
Early morning booking
This was easy, and that's the way I like my online business to be.
I needed a room.
We're pleased with the room choice—taxes are high, though. G
Thank you for taking the time to let us know about your experience. The prices quoted are directly from our hotel suppliers and can change as demand for rooms increases. Taxes and fees are dictated by the hotel suppliers and are not itemized when we receive them. Your total price includes taxes and fees required to complete your reservation. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Coming for volleyball finals - close to venue - and had great reviews
Fredee, Thanks for your review of the booking process.
Easy to do! It helped me through the entire process!
Needed to book a room.
This was an Easy website to use and took less time than expected
Easy to use
Easy booking, rates are cheaper than what I have found so far
Coming down for my Moms funeral
Consetta, Thanks for your review of the booking process.
Easy for booking will follow up once we have stayed in hotel
Thank you for your review of the booking process.
Easy to make reservation and get a quick confirmation. No problems or issues with the website.
Reviews were positive for clean rooms which has nothing to do with COVID - just a clean room in general.
Joanne, Thanks for your review of the booking process.
Good until I got billed over $14.00 to do the booking
I thought I was dealing directly with the hotel
Thank you for your review and sharing your experience. Like many booking agencies, we charge a service fee to be able to provide 24/7 customer support. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Easy booking. Web site is well organized. Kudos to the designer.
No specific reason
Easy to Make a Reservation. Using the online portal.
Easy to make online reservation and get confirmation.
Evelyn, Thanks for your review of the booking process.
Easy to book which I absolutely love. The photos are awesome.
Having a family reunion in Rockdale
Donna, Thanks for your review of the booking process.
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Ricardo, Thanks for your review of the booking process