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Reservation Desk has a rating of 4.5 stars from 5,884 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,598 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Good experience with Hyatt site and reservation process.
Location to UC Anschutz MS
It was very easy to navigate and book my stay. No issues at all
Found hotel on the web and easily booked problem free
Needed to book a room
Love booking with IHG Reservations. It's most the time cheaper than other web sites
Kevin, Thanks for your review of the booking process.
Fast and easy. I would recommend this reservation process to anyone
Pet friendly
Ease of booking. Web site not too cluttered. This is the first time using Reservation Desk.
Finding a room for a vaca. In June. We were told to book early or miss out.
Ease of booking. Web site not too cluttered.
Finding a room for a vaca. In June. We were told to book early or miss out.
Need code for 10 percent off--license. Please read above--thank you. This is why I reserved early.
This is what popped up on my screen
Online reservation website made it quick and easy to schedule our stay.
We wanted to reserve our room now for the holiday season.
David, Thanks for your review of the booking process.
No issued. Procedure was easy. Really nothing more to say about it
To book a room for our grandson's wedding
Not very happy that there is a price change ($50 increase) with booking.
Stated price.
Thank you for your review. To provide our customers accurate pricing we request that hotels send us the most up-to-date pricing for their rooms at regular intervals. We also make an additional request at the time of check-out. Occasionally, due to the dynamic nature of hotel room rates, the price may be different at the time of check-out. Although uncommon, it would appear as though we increased the price or gave a last-minute discount. We wish the price had not gone up in your case, but we can assure you that you received the very best rate we had available at the time you booked. I'm sorry for the inconvenience this may have caused. If you
Need any help with your reservation, you may contact our escalations team at support@reservationcounter.com
Software worked well. The reservation was for a high-demand hotel.
New, - wanted to try it out.
Thank you for your review of the booking process.
New, - wanted to try it out.
It was easy to find a hotel and book the reservation.
Easy To reserve. Great price and so much cheaper than most hotels
Easier than the hassle of calling on the phone.
Easy To reserve. Great price
Easier than calling
Awesome! Great experience and saved along of money.
Appeared in my search
Booking room was super easy. Will definitely use Reservation Desk again.
William, Thanks for your review of the booking process.
The reservation desk was easy to use and confirmation arrived quickly, thanks
Great so far. Easy process from reservation to confirmation
Called spoke with a desk person, very polite and helpful. Allowed me to ask questions.
I've always liked Holiday Inn hotels
Carol, Thanks for your review!
Easy to book on-line and quick response regarding booking confirmation.
Easy way to book.
Great service and quick! Nice people to deal with!
Popped up on website
Return booking was a snap on our yearly return visit to Covered Bridge Festival!
Appeared on Royal Inn Rockville webpage.
Fast and easy. Was able to get reservation in a short time
Stayed here several times
We have stayed here many times and it is our favorite hotel in this area.
Lynn, Thanks for your review!
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thomas, Thanks for your review of the booking process.