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Reservation Desk has a rating of 4.5 stars from 5,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,581 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
I have had no issues with this reservation and look forward to the stay
Availability
A very user friendly experience. Looking forward to booking again using Reservation Desk.
Nice website, easy to make my reservation.
Would use again.
Was the first thing that popped up when searching for this hotel
Looking forward to spending Christmas at this wonderful hotel.
Prefer booking direct through the hotel
Gail, Thanks for your review.
The booking was quick and easy online. Would book using this again.
IT WAS ON THE WEB SITE
The booking app was confusing------------------------------------------
Thank you for your review and sharing your experience. We will pass this feedback along to our development team. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Easy to use; receipt came quickly; was very satisfied with site set up
Prefer to pay with hotel directly
good.it took a little time to download. Will use you in the future
Michael, Thanks for your review of the booking process.
Lower rate than you can find at hotel booking site.
Easy to book; price is great; cancellation policy also great.
Internet directed me
This website is easy to navigate and worked without hitches
Was sent there by the hotel website
George, Thanks for your review of the booking process.
Booking experience went very well and anticipate stay.
Anticipated visit
Greg, Thanks for your review of the booking process.
It was a good experience. Easy and fast. Great rate!
Kirby, Thanks for your review of the booking process.
Great service, was first site I saw on google and used it lol
Was a good choice, looked like it was the correct site
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Was a good choice
Quick and easy. All good. Nothing more to add at this time.
Came up on website.
Null, Thanks for your review.
Very easy to use site, informative and helpful. Thank you.
Interested in staying in the INN
Cindy, Thanks for your review of the booking process.
Found your website easy to use and responsive. Thank you.
Recommended
Beverley, Thanks for your review of the booking process.
Very easy website to use. No issues at all ok. Navigation.
We are taking a cruise out of Miami. We need a hotel that is clean, safe and has shuttle service for the airport as well as the cruise port.
Linda, Thanks for your review of the booking process.
Finding a hotel close to the cruise port which is clean, safe and with a shuttle.
Easy to review accommodations and book an online reservation.
It popped up so I checked it out
Quick and easy to book a room for the dates required.
It automatically came up when I googled the motel.
Pennie, Thanks for your review of the booking process.
It was easy! So far its good! But we are not there yet...
Thanks!
Best rates!
Thank you for your review of the booking process.
Easy! Fast and rates are good!
Only thing not so good is the cancellation time...
Thanks!
One of the best rates!
Great experience. Website easy to use and they provided the best deal.
Thanks, Steve
Great price
Thank you for your review of the booking process.
User friendly. Excellent! And easy to work with. Choices were great
Circa is amazing from what I hear and I love reward programs
Thanks for your review of the booking process.
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thank you for your review of the booking process.