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Reservation Desk has a rating of 4.5 stars from 5,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,581 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Been there several times very clean and staff are awesome
IT looks good so far. Easy to log in. Showed pictures of rooms, gave comparisons,
Ease of use.
Easy to make reservation. Found room availability and pricing with no problem.
Kathleen, Thanks for your review of the booking process.
Simple so far, no problems with anything on the site. Would use again
Thank you for your review of the booking process.
Reservation process was easy! Super user friendly and cheaper to book on website
Cheaper to book straight through the website
Kaitlyn, Thanks for your review of the booking process.
Awesome and quick service! No issues completing it online. Very efficient!
Quick service
Difficult to find room on dates preferred
Rooms available & booking was fast and easy
Thought would be quick
Only site where room were available
Thank you for your review of the booking process.
Thought would be quick
I WAs able to book fast on this site. Expedia would not let me.
Expedia would not let me book my reservation.
Appreciated the service fees being waived and free cancellation policy..
Easy and fast, reasonably priced, close to interesting places, centrally located
To get a place to stay while in San Jose
Julie, Thanks for your review of the booking process.
All good so far, thanks, the rep was very helpful.
It came up when I went to New Liskeard Holiday Inn through google.
They accept Affirm! I'm a definite customer being that it's affordable!
Closest to event in area
Fast easy services. Customer service was able to answer all my questions
Price and location
Jahaira, Thanks for your review of the booking process.
The website was pretty straight forward and easy to navigate.
Scott, Thanks for your review of the booking process.
So far, very easy experience! I do like the human support.
It was the first option.
Excellent website! Very user friendly and can't wait to see the amenities!
To get away from it all!
Richard Thanks for your review!
Ever thing went fine. I would use your service again
I need to make reservation quickly and this worked great.
Thank you for your review of the booking process.
Smooth booking, fast and efficient. Have no more to say thanks!
The Ruhl Wedding
Thanks for the fast booking! Easy and great prices!
Great thank you except it's only one person staying
It was quick, fast, and easy to book these reservations online.
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Earl, Thanks for your review of the booking process.