- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Reservation Desk has a rating of 4.5 stars from 6,342 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 3rd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
52,705 reviews
Easy and quick. Ideal for planning on the go. Our stay was welcomed by a very nice host at the front desk, who made us feel welcomed and quickly had us entered and gave us extra towels at my wife's request. The hotel has been renovated since our last visit, and the halls are still being worked on. The rooms have new desks and counters and paint. The shower and bathroom are still more than adequate. Overall, this our preferred hotel to stay at when visiting Nanaimo.
Their call agent made a false promise that water park tickets are covered as part of hotel reservation. Infact it was not and we had to pay from our pocket on the hotel counter. Pls be very very careful while dealing with these cheaters/scammers.
Found hotel on the web and easily booked problem free
Needed to book a room
Date of experience: May 16, 2022
So far it has been good making my reservation, no problem
I saw that you had a 6% sale so I took advantage of it.
Date of experience: March 31, 2022
Made reservations easy. The experience of lodging there should be exceptional
Easy to use
Date of experience: April 1, 2022
Quick, concise, well detailed, provided me with a variety of choices
It was suggested to me
Date of experience: March 31, 2022
Good easy to make reservation and why do I need 50 characters or more
Easier to book hotel
Date of experience: July 29, 2022
Date of experience: July 27, 2022
The new pop up pages confuse me
I wish you had a spot for special requests.
Date of experience: March 15, 2022
Easy to use online steps and confirmation process also
Date of experience: March 15, 2022
Teresa, Thanks for your review of the booking process.
Reservation easy so far no hidden costs
Thought I was on line with hotel page
Date of experience: February 1, 2022
William, Thanks for your review of the booking process.
Always our favourite place to stay in Campbell River
Date of experience: May 20, 2022
Great experience was so easy to make this reservation.
Date of experience: May 19, 2022
Easier and cheaper than calling the hotel! Service fee was waived so that saved some money
To book a room for business
Date of experience: May 19, 2022
Did not blatantly disclose fee charged by Reservation desk.
Date of experience: May 18, 2022
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Thank you
For the assistance
Date of experience: May 17, 2022
Option on the internet
Date of experience: May 17, 2022
$37.43 of Taxes and fees is surprising. It has been awhile since staying at a motel.
To assure a registration for the night required.
Date of experience: April 4, 2022
Thank you for taking the time to let us know about your experience. The prices quoted are directly from our hotel suppliers and can change as demand for rooms increases. Taxes and fees are dictated by the hotel suppliers and are not itemized when we receive them. Your total price includes taxes and fees required to complete your reservation. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Fast easy services. Customer service was able to answer all my questions
Price and location
Date of experience: March 16, 2022
Jahaira, Thanks for your review of the booking process.
Thanks for the fast booking! Easy and great prices!
Date of experience: March 16, 2022
Easy to Make a Reservation. Using the online portal.
Easy to make online reservation and get confirmation.
Date of experience: March 4, 2022
Evelyn, Thanks for your review of the booking process.
Online was easy to book. Available rooms good description.
Preparing for future trip to area.
Date of experience: February 23, 2022
Was easy to book online with your hotel, we have stayed here previously.
Convenience of booking online.
Date of experience: July 19, 2022
Thank you for your review of the booking process.
Booking was quick and easy. I hope my stay will be even better.
Date of experience: February 4, 2022
Great service so far, reservation was easily made.
Date of experience: July 18, 2022
Thank you for your review of the booking process.
Does not give much information on the room. Hopping it has two beds
That is the only option I had
Date of experience: May 23, 2022
Thank you for your review and sharing your experience. We receive our information from the hotels we book for directly. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
I had an excellent experience making reservations for my hotel room online.
I wanted to make my reservation quickly and effectively.
Date of experience: December 12, 2021
Sylvia, Thank you for your review! We hope all our customers have a FAST and EASY booking experience!
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thank you for your review of the booking process.