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Reservation Desk has a rating of 4.5 stars from 6,342 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 3rd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
52,702 reviews
Easy and quick. Ideal for planning on the go. Our stay was welcomed by a very nice host at the front desk, who made us feel welcomed and quickly had us entered and gave us extra towels at my wife's request. The hotel has been renovated since our last visit, and the halls are still being worked on. The rooms have new desks and counters and paint. The shower and bathroom are still more than adequate. Overall, this our preferred hotel to stay at when visiting Nanaimo.
Their call agent made a false promise that water park tickets are covered as part of hotel reservation. Infact it was not and we had to pay from our pocket on the hotel counter. Pls be very very careful while dealing with these cheaters/scammers.
I am satisfied with my booking request, thank you.
Ease in booking
Date of experience: December 11, 2021
Easy reservation process and good rates available.
We are Holiday Inn express members
Date of experience: May 22, 2022
I've stayed there before nice clean rooms and excellent service
I booked online
Date of experience: May 22, 2022
It was a quick and easy process. The room photos were helpful.
Planning ahead
Date of experience: May 21, 2022
Easy to book. Agent was helpful. Very satisfied with this site.
Date of experience: May 9, 2022
Quick, no hassles, made it easy to book. Confirmation quickly.
Date of experience: May 9, 2022
Easy to complete! I had no problems with the site.
Date of experience: April 3, 2022
Great experience. Website easy to use and they provided the best deal.
Thanks, Steve
Great price
Date of experience: August 1, 2022
Thank you for your review of the booking process.
Good experience easy process to get reservations done for an area not familiar
Date of experience: July 20, 2022
Thank you for your review of the booking process.
Great services, offers and website, easy to navigate
Date of experience: April 5, 2022
Thank you for your review of the booking process.
Thank you for having such a user-friendly app. I appreciate the ease of use.
Date of experience: April 5, 2022
Hotel looks lovely, and I am sure we will enjoy ourselves.
Date of experience: April 4, 2022
A very user friendly experience. Looking forward to booking again using Reservation Desk.
Date of experience: March 27, 2022
Thank you for your review of the booking process.
Very easy to use site, informative and helpful. Thank you.
Interested in staying in the INN
Date of experience: March 23, 2022
Cindy, Thanks for your review of the booking process.
Thanks, always easy to make reservations, friendly and helpful!
Date of experience: February 20, 2022
Easy to see availability and book room on a last- minute- notice, on-a-whim type of trip.
I thought it went directly to the motel
Date of experience: July 31, 2022
Thank you for your review of the booking process.
Easy! Can't wait to visit!
Reservations were simple and straight forward.
Date of experience: July 30, 2022
Thank you for your review of the booking process.
Easily booked on line. Lots of information available. This site is fast and efficient.
I wanted to get an ocean view room
Date of experience: January 29, 2022
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Eric, Thanks for your kind words. We love hearing from our customers.