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Reservation Desk has a rating of 4.5 stars from 6,340 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 3rd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
52,692 reviews
Easy and quick. Ideal for planning on the go. Our stay was welcomed by a very nice host at the front desk, who made us feel welcomed and quickly had us entered and gave us extra towels at my wife's request. The hotel has been renovated since our last visit, and the halls are still being worked on. The rooms have new desks and counters and paint. The shower and bathroom are still more than adequate. Overall, this our preferred hotel to stay at when visiting Nanaimo.
Their call agent made a false promise that water park tickets are covered as part of hotel reservation. Infact it was not and we had to pay from our pocket on the hotel counter. Pls be very very careful while dealing with these cheaters/scammers.
Easy booking loved it i booked online really simple, cant wait to get there, love the beach
Date of experience: June 3, 2022
The site was easy to use and extremely efficient. Thank you for providing a very useful service.
Ease of use
Date of experience: June 1, 2022
Very easy to do, options were clear & direct. I didn't encounter any confusing questions
Very convenient
Date of experience: April 12, 2022
Easy check-in & follow up.
Very convenient and accommodating.
Date of experience: April 10, 2022
Appreciate you, the process was seamless and clearly directed.
Date of experience: March 11, 2022
Worked fine. Saved a little money. I would use again.
Saved a little money
Date of experience: March 7, 2022
Jeff, Thanks for your review of the booking process.
Worked fine. Saved a little.
Date of experience: March 5, 2022
The Gibson Inn has a very good reservation system. Thank you!
Date of experience: March 7, 2022
The website is easy to access and faster checkout.
For convention
Date of experience: February 20, 2022
Easy booking
Need better pictures of view from rooms
Always like to book direct from hotel instead of using travel sight booking I know they can be a little challenging for hotels to deal with
Date of experience: February 18, 2022
All good so far, thanks, the rep was very helpful.
It came up when I went to New Liskeard Holiday Inn through google.
Date of experience: July 8, 2022
Looking forward to the visit been great so far. Lets go
Date of experience: June 6, 2022
It was quick, simple & easy too book. I did not have any problems.
It came up on Google when I searched for Hotel in the Casino.
Date of experience: June 6, 2022
Love this hotel. Darling decor, great location and friendly helpful staff.
Date of experience: June 5, 2022
Good. Easy to make reservation. Thank you. More characters.
Close to Wolf. Lodge
Date of experience: June 5, 2022
Very simple process - didn't experience any issues.
Ease of process plus it gives me the option I needed.
Date of experience: June 5, 2022
Very easy to book a room online!
Good location for my weekend
Calgary horror con.
Date of experience: June 5, 2022
My experience with this Hotel has been Excellent in the past.
I prefer to deal direct with Hotel.
Date of experience: June 4, 2022
Quick, easy, no hassle
Easily understandable
Simple to follow
Date of experience: April 13, 2022
So far, very easy experience! I do like the human support.
It was the first option.
Date of experience: July 6, 2022
It was easy. No problems at all. Looking forward to our stay. We are coming for the WASP reunion.
Recommendation
Date of experience: March 8, 2022
Rick, Thanks for your review of the booking process.
Easy process and sign up. Did not any additional purchases or information. Able to book quickly!
Date of experience: March 10, 2022
Colleen, Thanks for your review of the booking process.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Mary, Thanks for your review of the booking process.