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Reservation Desk has a rating of 4.5 stars from 6,332 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 3rd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
52,644 reviews
Easy and quick. Ideal for planning on the go. Our stay was welcomed by a very nice host at the front desk, who made us feel welcomed and quickly had us entered and gave us extra towels at my wife's request. The hotel has been renovated since our last visit, and the halls are still being worked on. The rooms have new desks and counters and paint. The shower and bathroom are still more than adequate. Overall, this our preferred hotel to stay at when visiting Nanaimo.
Their call agent made a false promise that water park tickets are covered as part of hotel reservation. Infact it was not and we had to pay from our pocket on the hotel counter. Pls be very very careful while dealing with these cheaters/scammers.
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Date of experience: June 3, 2024
I got satisfaction! Okokokokokokokokokokokokokokokoko
It CAME up when I looked for my hotel online.
Date of experience: June 18, 2024
Thank you for taking the time to share your feedback regarding the booking process, Robert. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
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Date of experience: May 7, 2024
Thank you for leaving a 5-star rating, Danielle! We look forward to your next booking with us!
Good
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Date of experience: June 9, 2024
You're welcome! Thanks for your review, Domenico. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
Fast & easy
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Stayed before
Date of experience: February 11, 2024
Thank you for your review, Daniel. We hope all of our customers have a FAST and EASY booking experience!
Booking went well, lets hope so does the rest of the trip!
Im an IHG member
Date of experience: March 7, 2022
Bruce, Thanks for your review of the booking process.
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Date of experience: June 4, 2024
Thanks for your review, John. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
Easy ***********************************
This is what the hotel works with.
Date of experience: June 4, 2024
You're welcome! Thanks for your review, Timothy. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
Algo lenta la reservación, quizá porque la hice desde México
En ocasiones se tienen problemas cuando se reserva a través de agencias.
Date of experience: April 29, 2022
Muy buenas experiencia con su atencion son muy amables
Date of experience: June 7, 2022
Fine so far ************** **************
Need to stay there
Date of experience: February 5, 2022
Lawrence, Thanks for your review of the booking process.
Facile d'accès, convivial et rapide. La démarche est claire.
Date of experience: June 6, 2022
So far so good So far so good So far so good So far so good!
Date of experience: June 28, 2022
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Date of experience: May 25, 2024
Natalie, thank you for taking the time to share your feedback regarding the booking process. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
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Date of experience: May 23, 2024
Thank you for leaving a 5-star rating, Rebecca! We look forward to your next booking with us!
Fine!?…….,,,,,,
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Date of experience: April 26, 2024
Thanks for your review, Mika. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
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Only option
Date of experience: May 6, 2024
Thank you for leaving a 5-star rating, Christa! We look forward to your next booking with us!
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Date of experience: May 7, 2024
Thank you for leaving a 5-star rating, Judy! We look forward to your next booking with us!
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On-line attachment to hotel
Date of experience: May 5, 2024
Thank you for taking the time to leave us a review, Janice! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
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Date of experience: April 26, 2024
Thanks for your review, Bradley. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thank you for leaving a 5-star rating, Robert! We look forward to your next booking with us!