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Reservation Desk has a rating of 4.5 stars from 6,330 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and hotel room. Reservation Desk ranks 3rd among Vacation sites.
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This company responds to reviews on average within 3 days
52,638 reviews
Easy and quick. Ideal for planning on the go. Our stay was welcomed by a very nice host at the front desk, who made us feel welcomed and quickly had us entered and gave us extra towels at my wife's request. The hotel has been renovated since our last visit, and the halls are still being worked on. The rooms have new desks and counters and paint. The shower and bathroom are still more than adequate. Overall, this our preferred hotel to stay at when visiting Nanaimo.
Their call agent made a false promise that water park tickets are covered as part of hotel reservation. Infact it was not and we had to pay from our pocket on the hotel counter. Pls be very very careful while dealing with these cheaters/scammers.
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Date of experience: March 8, 2024
Thanks for the 5-star rating, Clifford!
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Date of experience: February 28, 2024
Thanks for the 5-star rating, Charles!
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thanks for booking with us, Leslie!