Restaurant.com

Site says 50,000 restaurants near you. When I type in my zip code only 59 come up within 25 miles, and they are all garbage restaurants. Also, none of the chains they advertise on the home page come up. I got 2 of these as a gift for subscribing to a newspaper and they are essentially garbage.

Had a certificate for a local Memphis restaurant that went out of business. Contacted them by email to explain and they said to fill out the report on their website abd then I could exchange my certificate for another restaurant. But after many attempts to recover a new certificate, no reply or follow-up. No one has answered my emails. Just another consumer rip-off! Fool me once...

It sometimes works and other times you end up saving no money as you'll have to spend more than you anticipated to meet a minimum purchase. My way around that was to order another meal and take it home for the next day. The other thing I noticed (and I've seen this mentioned in other reviews) is that if you show the coupon prior to ordering you will indeed get less than stellar service AND your portions will be smaller than other diners who've ordered the same thing. I've looked around at other tables and noticed this. I have one coupon left that I've exchanged a few times but will no longer purchase new ones.

I run a small restaurant in MD, our business recently started getting certificates from this site, after checking online I see that our business is up on their site and they are selling gift certificates without our authorization. We are attempting to contact them but no response as of yet.

My husband and I attempted to use this site after it was advertised on Groupon... Yeah big joke. The restaurant we decided to eat at was closed (permanently). We attempted to request a refund, but our coupon code that was issued by groupon didn't work.

Also, they dont add it in the fine print but you can only use $25.00 of the $100.00 at one time. DO NOT BUY! IT'S A BIG SCAM.

So, the site LOOKS like you get all kinds of deals. So I got a $50 gift to restaurant.com... but when you get a gift to the site, none of the discounted rate purchases apply... and then when you choose restaurants, the minimum purchase (cash out of pocket), can't use for tax or gratuity, and limit one certificate per visit make the whole thing just an impractical scam. DON'T give this as a gift. You will be wasting your money. I won't even bother explaining how bad the site works, since everyone else already mentioned that. Better of to go where you want to eat and spend real money than to deal with this headache.

Got 3 gifts from them. Went to go redeem on and the owner said he had no idea how his restaurant even got on Restaurant.com, and the other two restaurants have been closed for over 2 years! So I exchange them to another place 20 miles away and they said they don't know how they got on that website as well! Then I call to get my money back and they offer me a $150 gift card for $20 more instead of giving my money back!

Everyone having these issues with restaurant.com need to call their credit card companies or banks and report their money wasted as a fraudulent charge. Tell them that you never authorized the charge, don't know where it's from, and don't explain further than that. If these scam artists won't give you your money back then have the credit card company or bank take it back for you. Screw these people! They are thieves who are stealing from hard working people to line their fat pockets.

I have purchased several and never had a problem. I feel bad for all the people who felt they got screwed but many did not read the fine print, so they screwed themselves. For those where the restaurant refused to accept them, that is another issue.

Love Restaurant.Com! Only have one problem in several years, and it was resolved almost immediately! I don't like that they now don't have an 800 number to call because I would like to know where my credits have gone when I've exchanged a greater amount certificate for a lesser amount certificate. I don't quite understand how to access their new website. Can anyone help me?

We had two gift certificates of $25 each. The restaurant REFUSED to honor it, stating "we told them (restaurants.com) to stop issuing them!" Thanks a lot. We invited 2 guests to join us and ended up with a larger than expected bill. WHAT A SCAM! Will never do business with them again. ---And no way to contact restaurants.com without "invalidating" the certificates! Shame on you!

This place is a scam. I purchased a "special" for over $200.00. Never received my event tickets and dinner certificates are for the hole in the wall places, not to mention you can't use them! No phone numbers to call, no email responses. Fraudulent scam! BEWARE!

I saw a restaurant that I normally go to that was on their site. I purchased a couple of $50 gift cards that were significantly discounted. When I went to print the gift card, it said that - 1) it can only be used once, and 2) the purchase must be for $100 or more. I NEVER go with more than one person, so this "gift card" is worth about as much as dirty toilet paper.

DONT use this company/site. You have to pay money to buy a gift card and then there are such limitations and rules it is truly like throwing money directly into a trash can. Do anything else with your money/ points. I converted my spirit points to this site before i knew this. Basically gave my points away and paid for a very small coupon. Dont do it.

I have 2 gift certificates to Restaurant.com I have been trying to redeem them for almost a year now. When I try I get an error message stating, "Oops! This code is already saved to another account." I do not have another account and these codes clearly show up on my account.

I have tried calling ( permanent hold, no one answers), emailing (get a generic reply which is of no help at all), and contacting them through their website (no response).

Restaurant.com is totally useless for me.

I've used so many of these certificates to save a lot of money. For instance, I was able to get a $25 off $50 certificate to a nearby deli for just $4! I ordered a ton of food for a fraction of the price. Such a great deal. Now, there's one place with the same $25 off $50 and they are terrible at redeeming the certificate--always making excuses--"dine-in only, can't be ordered online, etc." even though there are NO such limitations within the conditions. But you can always exchange those for other certificates using a PC (this option isn't available on mobile sites). Basically, you can find great deals and save money if the business owners honor their deals. There are always promotions through restaurant.com so always check. Usually you can get $10 certificates for just $2.

Years ago I purchased many certificates from this outfit. Got some good deals at good, local restaurants. Looking though the site now, I don't see any decent restaurants in my area - never heard of most of them!

Having had several experiences with restaurant.com, I can tell you that it's coupons are essentially nothing you can't find in a newspaper coupon. The fact that this is not clear is your first clue as to what's wrong...

The reason you see them promoted by other companies (e.g., Verizon and other companies) is that they can sponge up points from their points programs at near-zero cost to them. They - including Verizon - are well aware of this, but could not care less.

I agree with those who say this company - and even those who simply link their "rewards" programs to it - are unethical. If they were above-board and documented what their "customers" need to know from their perspective, they would not exist.

Capitalism ought to have a conscience (and I say this as a devout capitalist who despises crooks). Avoid.

I paid $139 a seat to see Hamilton in Philadelphia. I had to email and call 2 days before because I didn't get tickets. When they finally emailed me my tickets, the value of the tickets were $99. So I was overcharged $40 per ticket. Not only that the seats were obstructed views, Row M for rows from the very top of the theater. This was such a scam.

I can't use this site via mobile or on their website. It isn't allowing me to access "deals near me" nor "deals by zip". It will allow me to view deals by city but the closest city I can choose from is st. Louis and I'm 30 miles+ from most of them. I have used "deals near me" and "deals by zip" options before so I KNOW that there are restaurants in my area. So frustrated because I have $30 in gift cards I have wanted to use for the last week and I can't!

Restaurant.com offered certificates at 90% off. It was impossible to purchase them, we spent hours trying to do so. Their customer service related that they were working on it... to no avail. Also, sometimes when you go to a restaurant the certificates will not be valid because the restaurant discontinued the program.

They tricked me into giving them $56. It was all of they money I have. You can't use them as gift cards. All you are doing is buying $#*!ty coupons. STAY AWAY. I wish I could give them 0 stars. They do no refunds. I can not afford to pay for the food with coupons. I will not be eating for the week now. It is complete bull$#*! and it ruined my anniversary trip with my boyfriend. $#*! this scam.

I'm a business owner who is harassed daily by Restaurant.com... I tell them I am not interested in being a part of their certificate scam... they call back, and back, and back! Do not pay for these certificates... I called all the local businesses in my area to ask how the certificates work for them, since they are listed as participants... they all said the same thing "we never signed up with them" and they don't honor these gift cert's!