Restaurant.com

I have over a hundred and fifty dollars in money tied up with this company. I thought this would be great gift ideas, who doesn't love to eat! I've been to two places that took the coupons, everywhere else has stop taking them. When you contact them they will offer you a $25 certificate for your troubles. But what good is that if you cant find anywhere to eat! Never again will I order from this company, I feel scammed and extremely disappointed!

I was duped into spending $30 on Restaurant.com (Specials) coupons. They told me I could purchase $100 worth of wine from OrderWineDirect.com.
The coupon was $15. The catch: You have to spend at least $200 to get the $100 savings. No big deal. I was OK with that. However, OrderWineDirect.com does NOT ship to the state of OHIO. They failed to tell me that before I spent $30 for 2 coupons. I've asked for a refund of my money back. They refuse to respond at all and have not refunded my money. I have $200 worth of OrderWineDirect.com coupons that I cannot use. Very frustrated.

The coupons offered by restaurant.com do not work at most of the restaurants included in their list. The terms and conditions mentioned on their certificates always differ from what the restaurant agrees upon and a lot of restaurants do not accept their certificates at all claiming that they are no more part of restaurant.com. I would advise confirming with the restaurant before buying any of these certificates to avoid wasting money and time

I guess I should have known that if it sounds to good to be true than it probably isn't. But this company is bent on screwing customers because they will not refund a membership even if it is the same day.

This website is the most poorly designed and updated. I have gift cards on my account to be redeemed for restaurant gift certificates. All of the gift cards are listed separately and cannot be combined in any way known to me. Their calling hours to orde over the phone are surprisingly Monday through Friday from 8:30am-4pm. The site doesn't save any of your search settings, you have to plug it back in every time you go back to browse through the restaurants.

Overall, it looks like they had a 4 year old design their site and he did a terrible job, even for a 4 year old. The most horribly user friendly site I have ever used.

One and only time I'll ever try Groupon. Bought a ultimate date night package that claimed to be vocher for 39 which was to include $100 for restaurant and two movie tickets. Movie tickets were great. But really the restaurant "gift card" was really a paid for coupon, as I soon realized the fine print of the "100" not only had.to be divided between chosen restaurants. So each you could only redeem at small amounts. So 15 to such and such restaurant. Not only these small increments, but also, you had to spend an ADDITION the matched amount or more. So basically a buy one get.one free type deal, which is great. But don't advertise such as a gift card. Waste of money

This site has gone downhill. They sent me an email today stating 7-3-23 that Country Skillet coupons restocked. Well, I was there 2 weeks ago and they no longer accept Resturant.com coupons. They are also selling for Your Time Café in West Unity Ohio and that restaurant has been closed for 6 months now. This sight has become a rip off

I have certificates still waiting to be redeemed from 2013. I can't ever seem to find somewhere that I even like to eat - they are usually ALL hole in the wall places (which is ok, but read the fine print... if it's a $10 card, you have to most times spend $30 or more on the order to even use the certificate). I just hopped on to try and get to work in some of these smaller certificates that I have on a vacation I will be taking soon. RIP OFF. They are collecting your money, knowing you will likely NEVER EVER redeem. You are giving away your cash - might as well flush it down the toilet. I have so many certificates to use and will likely never use them.

This is worst possible service that exists out there. The gift cards have to be redeemed for specific restaurants. It's not like you can go to a restaurant in there list and use. You have to chhose before hand. The website is pathetic. It locks the account. Passwords magically stop working and the support staff are no better. Even after i just finished sorting out a problem with my account 3 times in a row, they are shameless to sell. I got trapped into this by a gift when purchasing Disney Tickets. Absolutely pathetic and a waste of time and money.

Almost all of the restaurants have $50 minimum purchase requirements. Many are good restaurants but when you have already spent $10 and must spend $25 more before the tip, it is not really a saving. I bought several of these before I realized what was going on. When I did, I felt deceived and that I had wasted a lot of money. The only restaurant that was worth it was Opa's in Tucson. We ate our meals and then ordered another two to take along for the next day... in order to reach the $50 minimum. Opa's food is exceptional Greek cuisine and the atmosphere and service are truly old country style.

There are some great deals on this site/app. I've used many restaurant.com deals successfully but a few months ago I went to try to use one and the owner for the restaurant said they don't accept them and didn't give restaurant.com permission to create them. I emailed restaurant.com about it 5 times and received no reply. Their app is incredibly glitchy and even their site doesn't work when I try to complete transactions sometimes. If you can get restaurant.com to work, it will usually produce good results but if you have a problem, you're on your own. Great deals, HORRIBLE customer service.

Really these shouldn't be considered gift certificates, more like super coupons for restaurants. I bought 7 of these on black friday and only spent $10. I called all the restaurants to confirm they accepted them before purchasing and haven't had a problem. It's a good deal as long as you know you need to spend money to get what you want. It clearly states there is a minimum purchase to use and you can't combine certificates. Everyone must be blind if they can't read the clear print.

- Closed restaurants on the site.
- Thirty minute or more waits to contact - if you can get through.
- Lack of variety/new restaurants.
- Used to be good, has gone downhill in the past year.
- Value is good if you don't count what you lose in time when there is a problem.

We used Restaurant.com for about 3 years with no problems. Great Deals! BUT, the last year has been a totally different story. They are putting restaurants on their site that HAVE NOT authorized their use of coupons! Totally WRONG! Before you buy anything from restaurant.com, call the restaurant first and make sure they have authorized a coupon to the restaurant. We have gotten to restaurants only to find out they have not approved the use of restaurant.com's coupons.