Restaurant.com

Restaurant.com lists our diner for their customers. Unfortunately we have never had a contractual relationship with restaurant.com. An Internet crime complaint has been filed. Buyer beware.

The concept is good on paper, but can not use anywhere. I had $100 registered, no one would take after 3 months, so I through them where this site needs to be, in the trash. Thanks

I wasted my time and money. Forgot password and can't get a new PW to print certificate already paid. Restaurant.com don't email/reply back. Some restaurants does not follow the certificate's deal.

Great website and lots of coupons there but be sure to read the terms first and ask about the coupon acceptance BEFORE YOU MAKE AN ORDER. By sticking this law, for me, I have never had any problems with certificates.

Selections limited to places that generally have constant freebies, and then your certificate will come with a ton of restrictions designed to make it impossible to actually use. I went all in on a $200 package, and just tossed $75 worth in trash, it is absolutely a rip-off. Here in Santa Barbara, there were six places that would take, most being taco places where you had to spend $30 to use your $10 discount (a LOT of tacos!), The one 'high end' place (Moby $#*!'s) is a horrendous tourist trap.
DO NOT WASTE YOUR TIME BUYING RESTAURANT.COM DISCOUNT COUPONS.

I received a gift card as a raffle prize over five years ago and to this day it remains unused, Very few places in the area deal with them and the terms of use are ridiculous. Avoid!

LIGHTING YOUR MONEY ON FIRE AND WATCHING IT BURN IS A BETTER VALUE

Redeemed 500 miles for a 25 dollar certificate code I cannot redeem because restaurant.com says the code is invalid. Neither they or United offer any customer support in this matter, but at least United allows you to contact them. Restaurant.com is a complete joke. FK YOU GUYS!

Got $200 in credit at Restarant.com while in Vegas. Been trying to use it for r 8 years. They send me an advertisement almost daily for a restaraunt that closed 4 years ago and has an active market in its place. I've informed Restaurant.com numerous times that the Bakery/restaurant they advertise and offer a discount to is a closed establishment. They couldn't care less apparently. You'll have to do your own investigation before purchasing a discount. Make sure the place is open and the discount is being honored. Honestly a lot of work for little benefit. Was a great product when we first got the credit. I wouldn't waste my time on it if I didn't have credit.

Don't believe this for a second! It's a major rip-off. You get a $500 credit, not a gift card! That credit is applied ONLY as a very small and minor "discount" on booking the hotel. But the "discount" is not REAL! You can book direct through the hotel and pay WAY LESS!
DO NOT BUY THIS!

Now I see the other reviews with one star and see that I am not the only one. The printout shows the $25 and the name of the restaurant and I even called in advance at restaurant.com before taking my friend to the restuarant to make sure that indeed it is still on record and valid, doing my added due diligence and restaurant.com confirmed the certificate was indeed still good, as it has not expiration date and that the certificate validation number was still active. I go to the restaurant and they say they cannot accept the certificate because in their system it shows the at the certificate was "never issued" from restaurant.com. The restaurant ended up honoring the certificate afterall, but this was an embarrassment and reflects many others here also relaying a similar scam type of experience.

Great in concept.

ABSOLUTELY TERRIBLE in execution.

I received a promo to basically get a Restaurant.com certificate for free. Too bad I can't use it! The website is stuck in the early 90s and the app is garbage. I've been trying for weeks to access to Restaurant.com to retrieve my certificate but it will NOT let me. The log-in screen freezes.

Hilarious that the app has a banner ad for... THE APP YOU'RE ALREADY USING?

I would NEVER spend my own money on this.

Total scam. The business close or will not accept the certificates. There is no way to contact for help, all you get are standard Response messages that do not help... nothing but a rip off.

Received a promotion for restaurant.com through my electric company a few years ago.So I thought this was a legitimate good offer since it was being promoted by them. Made several gift card purchases to be redeemed at a local restaurant. Every time I went to redeem the certificate, the restaurant either did not accept it anymore or you need to spend an ridiculous amount of money to eat there when it would cheaper to just pick your favorite restaurant and go. In a 35 radius of my home there is not 1 restaurant that it is the type of restaurant that was promoted initially. They do not have 1 restaurant now that I would even eat at based on their cuisine and price to eat there with the gift card purchased. Called their customer service department to try to resolve it 3 times. Every representative that picked up sounded robotic and miserable, which is just another indicator of how the company is managed. Asked to speak with a supervisor and every time, they are either eating lunch or unavailable. Can't provide a proof of purchase because have been unable to redeem or even give as a gift. Stay away from this company. Great Customer service is everything which they fail to provide.

Most of the reviewers with negative comments below apparently have difficulty navigating a web page. Any certificate that ends up not being used (for objective or subjective reasons) can be exchanged for a different restaurant for a "gift card" that can be used at a later date. My experience has been mostly positive, in that restaurants have accepted the certificates and wait staff has been cordial (you might remind wait staff that they are still getting tipped on the non-discounted amount if they seem grumpy about the certificate). You'd tip 15% anyway, and that extra 3% some restaurants reportedly add as "mandatory" typically doesn't add up to much - certainly not enough to whine and moan about publicly to one's own embarrassment. We've had a couple of last-minute changes of plans, and simply exchanged the certificate for something else.
That said, after getting a few certificates on special from, e.g., groupon, we haven't found opportunity to use them due to all the restrictions and most nearby participating restaurant options being a bit sketchy. I haven't yet found a way to get a refund, however.
In all, "meh" would be my review. When I've used the certificates I've saved at least 25% on the tab.

Restaurant.com also has other deals for vacation, electronics etc. $50 for $500 travel expenses. Site seems real but the deals are too good to be true. Any experiences?

These coupons are a scam. I tried using one of the half off coupons and the place told me I would have to pay full price on everything to be able to use the restaurant.com coupon. So much for going somewhere during happy hour. I already filed a fraud report with my credit card company. Hopefully I get my money back for this scam.

STAY AWAY! SCAM SCAM SCAM SCAM SCAM SCAM

Had received 3 25.00 gift cards when I purchased tickets to Disney World through tickets at work on line as Christmas Gifts, not knowing that 1) Could not redeem the gift cards anywhere but Restaurant.com and gave them as gifts to my family who ultimately gave them back to me as they were so difficult to use. You cannot use the cards towards food purchase but must print their coupons and spend a minimum amount of money at each restaurant about 50.00 and then add an additional 25.00 in food purchases for a total of 75.00 food bill before the restaurant will accept the gift card. What a scam most of the restaurants are little Mom and Pop places and no major chain dining places are listed. Most of these places are located in the seedier parts of the city so it kind of makes it dangerous to even go there. I opted to simply throw out the gift cards rather than benefit this rather shady company. BTW only one gift card is allowed to be sued at a time. So this really is a consumer nightmare. Also held for 30 minutes to get to customer service and no one even answered the phone so there was no resolve to this issue anywhere.

WHAT A CROCK OF GARBAGE THIS SITE IS! I have a $100.00 gift card stored in my account. So... I should be able to just click on a deal and redeem like it says I can right? WRONG. Each time I go to redeem it says I have no funds available. BUT. When I go into my account. It says I have $100.00 to redeem. Why... it even congratulates me on this great feat of having a gift card in the system. THE ONLY THING it will allow me to do, is to input my credit card, thus charging me INSTEAD of using my $100.00 stored gift card. WHAT A SCAM! I can not believe (1) They are still in operation (maybe they aren't and no one knows it) and (2) Major lawsuits of fraud have not been attached to them..

Tried to redeem my $25.00 certificate. It only had places that had been closed for several months. Tried to usecode off their website for some places that I knew were inanother town and it would not allowme to redeem. A total waste of time and money.

I gor a groupon for 40 dollars worth hundred dollars worth food for date night. When trying to use in my area or 30 mile radius Thete were only taco shops and 1 pizza resteraunt. We decide on the pizza resteraunt. We get thete it's a food cart, okay fine we orsee to. Pizzas for 40. They tell us we can only use 10 a month. So we would need to. Pay for the reSt Then we try to use at 3 diffrent mexican resteraunt in are area mostly shady taco stands and everyone was closed. The worst 40 dollars evr spent don't trust.

I purchased concert tickets to see Pit Bull at the Hard Rock 2 months in advance for my Anniversary, when I went to get my tickets at will call my name was not there!
I was not allowed access, Resturant did not purchase the ticket with vender, Furious i had to wait to speak with someone until Monday, they didnt want to give me a refund only credit to another venue. Warning stay away!

Horrible experience, I had multiple $25 credits to use for restaurants. Every time I tried to redeem one for a restaurant, it would say it was redeemed, but the credit wouldn't go away, but the certificate for the restaurant had never showed up and if I tried using that credit again, it would say "oops, not enough credits left to redeem", even though it said the credits were still there. The customer service wasn't helpful, they would just send you photo instructions to your email that dont help. Half the instructions are out dated from the actual website. Can't used this app at any restaurant like it says. Don't waist your time or your money purchasing any certificates or deals on this app. IT'S NOT WORTH THE HEADACHE!

First off, what people say about R.com here are all true. I'll try to share everything in bullet points.

Good: If the restaurants accept it, then it's worth the price you pay
Bad: Not all restaurants accept R.com certificates. Call in advance or simply pay before you eat.

Good: After your first purchase, you will get promotions such as $25 certificate for $4 or five $25 certificates for only $20. (it's still a good deal)
Bad: Be careful, they do NOT refund the purchase price regardless what the reason is.

Good: They list all types of restaurants, from American to Asian, to Mexican.
Bad: Their "distance" is bogus. I searched restaurants within 15 miles within the vicinity and the results even listed restaurants 25 miles away.

Good: No expiration date on the certificates
Bad: Don't matter. Sooner or later, either the restaurants refuse to accept these certificates, or they stop their "contract" with R.com

From experience, restaurants normally charge a gratuity or "extra" tax if you decide to use R.com certificates. (not mentioned under Terms & Conditions). Overall, I'm satisfied with R.com, but based on the hundreds of reviews I read, R.com is not on anyone's side. Not restaurant owners or consumers. They're there to make money from both ends. They are more of an online restaurant advertiser.

I can't say they are a scam, but I definitely can't say they are good to use. Use it at your own risk!