Tried again and again to redeem the $25 code as a gift from T-Mobile Tuesday. The credit says that it applied, and I select my restaurant, but there is no voucher anywhere to be found in my account. Also, I tried the code 4 times, and each time it says it 'applied' the credit. The broken site is a joke as well, I wouldn't trust them with my credit card number as all signs point to a scam site. A little disappointed T-Mobile didn't look into the company they partnered with.
Verizon had a deal for 1,000 points you get a free $25 gift card. I should have saved my points because no restraunts within a 100 miles will even accept it, should have saved my points cause even getting this at no cost is a bad deal. I will send the card to my sister who don't like me, as a Christmas present.
This place uses restaurants to build there website, while the restaurants are the only ones to take a lost. Restaurant.com has everything to gain. Called in the remove my restaurant and the rep was one of the rustiest people I've ever spot with. After asking 20 times to remove my business from the site and his rude mouthpiece. I asked to speak to a supervisor and he hung up. This place is a scam. They are some fast talkers when trying to sign you up, but when you want out it's like pulling teeth. Called back and the next guy said the last guy removed my business from the site. I again asked to speak to a supervisor and he insisted his supervisor was in a meeting. I requested a call back and ask his supervisor name he then stated "oh I have three"... all in a meeting...
The worst app and webite ever. This app and site have potential but some greedy principals brought it to a downward spiral. Greed and lack of vision and reinvesting money on good IT and structure is the only word to describe what happened here. Wake up young app builders and create a new more competitive version, alternate to groupon.
Don't waste your time. They blow. This company takes advantage of local businesses. They get the businesses to agree to sell their food a 50% and then charge the customer to buy the coupons from restaurant.com. In the long run the customer pays 75 to 90 percent of regular price and the business receives 50% of regular price. I'd rather have that money go to my local businesses than Restauraunt.com.
I received a "gift card" for doing business with a hotel. First red flag - i had to register to redeem it. Second red flag - the site REALLY pushes it's mobile app. Third red flag - i get the error - Oops! This code is already saved to another account. When i try to redeem. I created an account with the email address i received the gift card from so there's no reason this shouldn't work. This is what brought me to sitejabber. I think Restaurant.com's business model is to obtain data via thier mobile app.
Don't rely on their mobile application! Restuarant.com likes to tout their mobile app, which purportedly would allow you to use a certificate simply by showing the cert from your mobile phone or device. I've had three experiences already where restaurants refuse to accept the certificate from the mobile phone and say that they require the paper.
If you don't know whether or not a restaurant will accept the the mobile app, you might just as well print out the paper every time. It renders the mobile app useless.
I attempted to use a gift card from restaurant.com over the weekend just to learn that it wasn't accepted at one of the recommended places on their list. It is too difficult to use, and I had to pay the bill without using the card. I am very disappointed about this card.
Purchased a "special" to see Cirque Du Soleil show. The day of my show I was unable to open the file with my tickets. It was a weekend and there was no place to call for customer service. I Went down to the box office to show the Cirque people the confirmation from Restaurant.com to see if they could access the tickets. They couldn't either and said that they had ongoing problems with Restaurant.com. We had to purchase new tickets ($300). Called customer service that Monday morning and I gotten the run around ever since. They basically say "sorry" but we sent you the tickets and I say "the file was corrupt and I couldn't open it!" Awful, awful company. They won't be in business that much longer. Stay away!
Recd a "gift card" from local AAA for joining. Finally found a restaurant that took the card. Horrible, dark, smoked-filled dive lounge in Virginia Beach. (Bad reviews didn't show up on Restaurant.com's site--even after I put one in.) Didn't realize the card was really just a coupon for a buy-one, get-one--so wasted $$ purchasing "certificates" in advance that we couldn't use bc the place was terrible, and we were on vacation and wouldn't be returning to the area. Company deducted full price of item from card--not discount price listed. Complete scam. NO response from the company when I sent in multiple emails to complain and get resolution. Sent email to AAA to let them know of problems. Do NOT use this card. Confusing, dishonest, not as advertised.
This isn't a site for buying gift cards. This is a site for buying coupons that have very specific and limited eligibility. And coupons should never cost anything. If you buy this for someone as a gift, they'll have to spend a certain about (usually $25-50, sometimes $75) in order to even use the gift card. So, that's a HORRIBLE gift idea. It'd be like clipping a coupon out of the newspaper and gifting it to someone, except you had to pay for the clipping. Also, the choice of restaurants is very limited, and most of those choices aren't very good restaurants. You are much better off just waiting for a restaurant you actually want to eat at to be offering a promotion. Or, if a gift, just buy somebody an actual gift card to a restaurant you know they'll like.
I used to work at a call center in México city where they forced the reps to lie to the restaurants in order to make them confirm their info so they could récord that and list them even when whoever answered was not the owner or mánager. Also we did not get payed most of the times and did not have law benefits. The mánager would sleep with the boss in order to do whatever she wanted. Her name was E. you can verify calling *******156 they will say they are located in San Antonio but they are actually in México also they mostly scam latino restaurants as it ia easier for language reasons
We, Fuze Asian Grille, never signed up for restaurant.com's coupons or certificates or is not affiliated with it whatsoever. Still, customers are coming with its coupons or certificates and when I checked the website, I found out that restaurant.com is giving certificates to site visitors way less than its original price.
Again, We, Fuze Asian Grielle, never signed up for restaurant.com coupons or certificates or is not affiliated with restaurant.com whatsoever and we do not honor any of its certificates or coupons.
Restaurant.com should pay respect to other business.
Fuze Asian Grille
I will say that all of the rules are included with each purchase and I usually read everything before I sign up for things online. With that being said, the merchants that I know that have signed up don't like it very much and the deal isn't that great after they tack on the minimum order, the mandatory 18% gratuity, and tax. I bought a few certificates for a restaurant I frequent with my son and was told that they will accept the one I presented this time but I couldn't redeem others. When I got home I called the restaurant.com customer service and let them know that I had 3 certificates that would not be honored and they immediately credited me back for the unused certificates. The customer service was good... the deals are not so good. Just be sure to read the rules and decide from there what you want to do.
I was given this from Referralcars.com as a so call payment for advertising with them. That is a whole other story. The 100.00 is usless and I will be reporting to BBB. Both companies. I guess they like bad reviews, because the customer service rep was like. "You just write that review." So, I am and as I said I will make sure to report to BBB and go further if have too.
I bought several restaurant coupons, mostly $25 for $4 coupons. I bought for 15 different restaurants. Over time the restaurants stop participating or they only accept the $10 ones. I have over $4000 worth the coupons because there's not much around my area anymore. I bought OIP pizza restaurant 2 days ago. I exchanged coupons for 30 $15 off a $22.50 purchase. The very next day, they stop participating. They were in the program less than a month. It's ok to buy a few but don't hang onto them like I did. They stop participating or they only accept smaller amount coupons. It will take me years to use up $4000 since there's not much around where I live.
I received a flyer from John C Bember ( Pete?) and the code was missing. Well the code that applies to them, doesn't work. He was advertising it, because he sells insurance. Dang people is it that bad. Scammers never sleep, geez!
Purchased coupon then the restaurant closed a few weeks later they wouldn't give the money back or use it towards another one. They ignored repeated emails for assistance. They kept the money! Losers!
This is Hazlet Pizza Pizzeria in 3041 highway 35 Hazlet new jersey/ Customer came into my pizzeria ate $58.00 worth of food and gave me a $25.00 from Restaurant.com. Said he paid for it at restaurant. Com.
I never authorized any such coupon to be offered and I fully intend to call the authorities about my company being put on a coupon site with any permission from me the owner.
I want this customer to get his 10.00 that he invested in this fradulent coupon back.
Someone from the Restaurant.com site needs to speak with me. And I mean now.
Hazlet pizzeria Hazlet. N. j.
You can never use the card since all of the restaurants have used their monthly allotment. This always happens right at the first of the month, you can try to register at 10 minutes into the new month and nothing is available. Total ripoff.
Answer: Same thing happened to me. There is no live person to talk to. They will give you a credit to use on another voucher but you will probably run into the same problem.
Answer: Burn it! Restaurant.com is not going to work with you at all. They are scam artists
Answer: Most likely because of people like me. I had never heard of this company, but, was offered their cards as part of a promotion. After being burned, I took the time to post my opinion. Others may not take the time to caution others...
Answer: Yes you need to pay almost 5 times as much as you pay. Dont do that
Answer: Terms of use make it nearly impossible to redeem gift cards.
Answer: No restaurants directly accept the gift card at the restaurant.
Answer: Don't even bother
Answer: You probably can't since it is virtually impossible to reach the company. I wish I had a better answer for you.
Answer: Your question is not very clear but if your certificate is "unused" I assume that means it hasn't been used yet and it is available for you to use. Be sure to check for other possible restrictions and minimum purchases.
Answer: And when you call restaurant.com Theresa K or some other staff member will politely tell you, in essence, you don't have any $135 value. They will find a reason but they will suggest you spend more only to loss that too. Be cautious.
The company has garnered significant negative feedback, primarily centered around customer service failures and issues with account management. Many customers report lost funds and unresponsive support, leading to sentiments of being scammed. Additionally, the limited and outdated restaurant options have contributed to dissatisfaction, as customers frequently encounter closed establishments. While a few positive experiences are implied regarding the product concept, the overwhelming sentiment reflects frustration and distrust. To improve its reputation, the company must enhance communication, streamline account management, and ensure accurate listings of participating restaurants.
This summary is generated by AI, based on text from customer reviews