• Restaurant.com

Restaurant.com

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Overview

Restaurant.com has a rating of 1.2 stars from 864 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Restaurant.com most frequently mention gift card, customer service, and minimum purchase problems. Restaurant.com ranks 337th among Restaurants sites.

  • Service
    107
  • Value
    107
  • Shipping
    48
  • Returns
    74
  • Quality
    93
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
21
17
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How would you rate Restaurant.com?
Top Positive Review

“Up to 50% off on a meal, once a month per restaurant. Read the rules.”

Paul G.
12/9/15

So you see all these bad reviews of Restaurant.com. I took advantage of a great deal. 100 - $50 cards for $500 from Citi Easy Deals. That $4500 of free food Just avoid these assumptions: 1) It's not off any restaurant. Get a Visa Gift Card if you want that. Enjoy your fees. 2) It's not a free meal. It's up to half off the total bill. You can use the remainder elsewhere. 3) It's one use per restaurant per month. Not getting 1/2 price sushi every weekend. Goto a different restaurant tomorrow. 4) You have to log into the app to find the card to redeem. Yes it shows your name. Got to log in anyway. That bugs me! Lose one Star. 5) Let the server tap the screen to redeem. You will hit one of these the first time through. After that it's discount city. Got my food budget in line through some hard times.

Top Critical Review

“A scam”

richard t.
11/1/24

The entire experience was a scam in conjunction with a travel service. Was promised $100 in Restaurant coupons for attending sales presentation. Spent hours on the phone, with email, and online trying to obtain four $25 restaurant certificates. Never received any certificates and gave up.

Reviews (864)

Rating

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Reviews that mention popular keywords

gift card (158) customer service (125) gift certificate (113) credit card (32) phone number (19)
Thumbnail of user njb
New York
1 review
11 helpful votes
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July 2nd, 2015

All my certificates are missing! I paid for them and now my account shows ZERO certificates?

Thumbnail of user johns3590
California
2 reviews
16 helpful votes
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January 28th, 2019

SOMEBODY IN THE LAW, should practice the LAW AND PUT EVERYONE OF THESE Fing criminal bastards in jAIL...

Thumbnail of user abirr1
California
1 review
6 helpful votes
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September 29th, 2015

Yes, i want to write a big big big bad review about restaurant. Com because you are a big liar.

Thumbnail of user jeanned17
Massachusetts
1 review
5 helpful votes
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January 6th, 2017

NEVER NEVER NEVER NEVER BUY or USE Restaurant.com They don't care about your money or certificates values or etc.

Their APP sucks too.

Thumbnail of user nancyn22
Utah
1 review
0 helpful votes
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November 6th, 2015

These people are totally dishonest and they will suck your blood out of you.

Thumbnail of user brianc124
Ohio
1 review
5 helpful votes
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May 15th, 2016

Too many coupons not redeemed by establishments! I am thru with them!

Thumbnail of user jd89
Illinois
4 reviews
9 helpful votes
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January 30th, 2015

Any attorneys out there looking for a new class action lawsuit? If so this is the one

Thumbnail of user barbm19
Arkansas
1 review
4 helpful votes
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March 26th, 2016

Have no idea how they stay in business. Do even try calling.

Thumbnail of user reniatal
Mexico
3 reviews
8 helpful votes
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March 24th, 2016

There is nothing good about this website. Stay way.

Thumbnail of user jasonh370
Florida
1 review
1 helpful vote
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October 1st, 2018

Their gift certificates do not work. This is a scam!

Thumbnail of user tracyh192
Texas
1 review
7 helpful votes
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July 2nd, 2018

Purchased coupon for Jake's in Lubbock and they no longer accept them. Such a waste of money...

Thumbnail of user robotb9talks
Missouri
1 review
1 helpful vote
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April 27th, 2023

I'm being inundated by spam now thanks to these $#*!s! Nobody accepts their certificates either!

Service
Value
Shipping
Returns
Quality
Thumbnail of user reginaldos
North Carolina
1 review
0 helpful votes
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January 12th, 2014

I'm very unsatisfied, this business is a trap to catch idiots

Thumbnail of user tinaj40
Massachusetts
1 review
9 helpful votes
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April 9th, 2016

I bought certificates and restaurants refuse to take them

Thumbnail of user jesusa17
Maine
1 review
6 helpful votes
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August 24th, 2016

Never authorized certificates for my restaurant...

Thumbnail of user maritzaq
California
1 review
1 helpful vote
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October 20th, 2019

Pésimo, todo malo. Esa porquería ni la reciben en los restaurantes que dicen están afiliados con ellos. El peor customer service. Absolutamente malo. Nunca compren esto para regalar. No pasen vergüenza queriendo pagar con esto. Tengo $150 en esto y no han servido para nada.

Thumbnail of user yasera5
Virginia
1 review
8 helpful votes
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July 15th, 2018

Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam v Scam Scam Scam Scam

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