Restaurant.com

Restaurant.com is a scam. The prices are not that good with only a small discount after you must buy twenty five dollars worth of food, and there is only a 6 dollar discount. Many times it's a 50 dollar purchase for a 10 savings. It isn't easy to download and has blinking advertising which is very annoying and distracting. Don't fall for it! Avoid it like the plague!

We received a 'free' restaurant.com card by becoming a BJ's member. Although it sounds good at first glance, this a total waste of your time. The restaurant selection is small and the restrictions are not worth the hassle. An example: Minimum purchase of $50 at restaurant. Coupon worth $6... why bother. Just go out an enjoy a meal and drinks at whatever restaurant you want to go to.

Only one (1) Restaurant- Specific Certificate may be redeemed per party, per month, per Issuer (even if the party is seated at separate tables and/or receives more than one check.)
I hope i could give negative:(
Even, does not apply on buffet. Useless...

Restaurant.com is the definition of small print rip-off website. Not only did they value my "$25 gift card" as $10 on my website of choice, they also added a bunch of hidden specifications that I could use my credit for. I ended up wasting the gift card balance I had, since I would have to put down more than twice the balance I had to even make a purchase. Restaurant.com is one of the worst sites I have ever used and I can't wait until it goes out of business. I would have given it 0 stars if that was possible. Bye Felicia.

I feel like restaurants are below average, some of them have a minimum spend amount, and don't accept credit cards if you use the restaurant.com certificate. So there is a lot of limitations on how you can use the certificates and cards they have.

A bunch of restaurants on their site that offer coupons has closed. We went to one this evening that no longer takes the coupons and said they've contacted restaurant.com several times to let them know the coupons are no longer accepted. Dumb. You should call a restaurant and ask about coupons before you go and end up paying way more than you expected.

If this isn't a scam then it is definitely a huge waste of your energy and time. Give your money to anyone else. I looked up lists and restaurants first BEFORE the purchase. No data at all to show prospective purchaser HOW it works or if there are limitations. One - yes ONE restaurant in my area accepts this and they ONLY accept a $10 credit toward a minimum purchase. There's no way you are getting free meals or even worth your time to find stuff. All other restaurants that were referenced as accepting this are now closed. There is no help line, no help - no nothing.

Really bad customer service. The site gives you an option to exchange gift cards, however my credit for those cards are no where to be found. No response from Restaurant.com customer service. Save your monies and go through Groupon.

Its bad customer service when you call in no one listens all they do if read off a paper saying same thing over an over then the restaurant s that deal with them are just as bad no know how to use them in any restaurant not even the manager s so why is this service even offered just bad bad bad all around never buy any restaurant anything off line again because of this company

Restaurant.com is full of phony baloney. The certificates are full of exceptions. You can get a $25 cert., but you must buy $50 in food. The restaurants that are in the system are terrible. One is NYC was dirty and too expensive for what it was, and I cancelled the cert. I am so unhappy with this organization that I wish I could get the $ returned to E-Rewards as I will never use these certificates. This company should be ashamed of their service.

Purchased a restaurant.com specials package that was to include theater tickets and a restaurant.com e gift card. Never received e gift card. Contacted 3 times by email with no response. Love how there is no phone number to contact customer service. Wont be ordering ever again.

I was trying print out two $50 gift certificates and "purchased" the cards using the "gift card amounts" that were listed next to the restaurant (sort of like my children's SCRIP program fundraiser). I made sure I had ordered more then then "minimum amount" that was displayed -- so, purchased 3 cards to get to meet the minimum price. HOWEVER, much to my chagrin and incredible disappointment, the certificates cannot be combined to get a nice meal. You can only use one per visit. It's a real disaster and colossal waste of money.

Be very careful They do not show all the terms and conditions until after you have paid for and printed the coupons. The terms shown for the coupon were;

" Minimum purchase of $35.18% Gratuities added prior to discount. Valid for dinner only. Food ONLY. Present prior to ordering. Not valid for in-house promotions"

I decided to by two coupons and I advised my friend to do the same. The same message came up again just before I confirmed my purchase.

Then when I printed my coupon I saw for the first time these additional terms and conditions. " Only one coupon may be redeemed per party per month per restaurant even if the party is seated at separate tables and /or receives more that one check."

So three of the four coupons I purchase were useless. To me this is false advertising. I will be on the phone to them Monday morning. Watch out for these people.

"I would never trust restaurant.com again. I tried two restaurants on here, Beijing and Tokyo and Alan's of Boscawen restaurant. Both restaurants did not honor this restaurant.com certificate! Buyer beware!"

Maybe I have just been lucky, but I have NEVER had a problem using my certificates. Accessing your account and certificates is a little clunky at first, but I have always received helpful customer service to figure things out. The money my family has saved over the years eating out is in the thousands! Plus when we go out to dinner with other people and we have a certificate, we share the discount and we all get to enjoy the $50.00 taken off the bill, so win win! I have encountered a few places that have restrictions like "only valid Sun-Thurs", so I just don't buy those unless I know I will be eating out mid week. You do need to READ the details. All in all, I give it 5 stars. I really hope all the negative reviews don't shut this business down, it really is legit.

K. P. Seattle

Their "gift card" is 100% useless. The restaurants they list are out of date. They don't remove them if you tell them about it. NO RESTAURANT accepts their cards as far as I can tell. They can't transfer the restaurant.com gift card to be used on their specials either. DO NOT PURCHASE.

Also, their emails go nowhere. It has an autoreply saying to reply if you want an actual response. You will continue to get the same autoreply with no response.

I thought that this would be a great deal, but it's one of the worse things I've ever encountered.

I can't use the app because it's always 'jumping' and there are no restaurants near me that will even take the voucher. I have $75 worth of vouchers that I can't even use. This is such a scam, I don't even know why people continue to get these things. Stay far away!

I was able to use the gift certificate ($5) but READ fine prints. 1 per month, per restaurant, per table, per party, per... We only have these certificates from a Disneyland ticket promotion. $5 Certificate requires $10 of purchases. With a total of $175 we have, the local business will probably stop accepting them (like others were saying) or website will probably close before we get to use all of it.

Please don't waste your money or time on restaurant.com. It is all a scam or miserable failure. Half of the restaurants don't exist and the ones that do, won't accept the certificates or have some ridiculous " rules". Stay away! They will not give you your money back and it's a hassle to change your certificates when the stupid restaurants don't even exist. I am not going to waste any more time on it, just here to warn everyone. They are just going to scam you, waste your time and piss you off. Restaurant.com should be shut down!

I'm one of the victims today. I went to the restaurant which is a little bit far only to find out that the certificate was not accepted & that the restaurant manager said that they didn't make any business with this stupid site. I got the free certificate from ATT for opting to paperless bill. ATT should stop doing business with them as this affects their company reputation. This site is a real scam :(

The website does not show all restrictions before purchasing a restaurant certificate, and the restrictions that are shown are not consistent - this makes it deceptive because it leads you to believe "Dine In ONLY" applies to certain restaurants but not others. Only after you purchase does the requirement show up on the certificate. Restaurant.com leaves you hanging - they say, well that is part of the "General Requirements". Then be consistent on the search result page!

I have bought many certificates over the years, and everything was fine. However, this summer I purchased two of their Broadway's show deals, 2 tickets and 2 50.00 rest.com certificates. When you try to redeem the certificates, there is no place REALLY, to eat... so I had them place a credit to my account, which NEVER seems to show on the account. AND customer service is limited.

Above was NOT a good deal!

This outfit is an absolute scam. Once you get on their list you can never get off. They actually have a customer service department to tell you that you can never get off their list and you can never delete your account. Their "coupons" are useless (e.g. You have to spend $50 at a fast food place to use the coupon). We were signed up by Mad City Windows in Wisconsin -- don't trust them either, they lure you into this site with promises of restaurant discounts.