Restaurant.com

I bought restaurant gift certificates from restaurant.com but merchant wouldn't accept it. Apparently restaurant.com just wrote up a "deal" without the merchant's permission! Merchant spent hours getting restaurant.com to take her restaurant off their list. DO NOT BUY ANYTHING FROM RESTAURANT.COM. Shame on them. Fortunately my credit card company refunded my purchase upon dispute.

Bought the emovie cash and restaurant.com deal. Restaurant.com does offer decent restaurant deals but the movie tickets have an expiration and it's unreasonably short. I got burned you don't have to, stay away from this deal!

I wish I had read those online reviews before getting 3 certificates from a reward program. I had no problems using the first $10 cert at a Shabu-Shabu restaurant after calling first to confirm they do accept the cert. The next $15 cert cannot be used since that Mexican restaurant changed the management and was closed. The 3rd one was a $25 cert at a Japanese restaurant and the restaurant had confirmed they would honor the certificate before I brought my guests there. However, after the meal of $55, they told me this certificate has become invalid since the day it was issued. I tried to call the 800 number, but they don't have a live person to take your call or a msg box to take your msg. I then wrote an email to Restaurant.com and there has been no response. This business model cannot and should not succeed without a major overhaul. It's unlikely that I will use them again based on my poor experience.

Hi. If I redeem my $100 gift card and get a $50 certificate from certain restaurant but I only consume $40 that day, How do I get the remaining balance back to my $100 Card? Do I have to consume the full amount of $50? If not, Will then I get stock with that restaurant and will have to come back to spend the remaining $10 dollars? Or will those go back to my original $100 card?

As a business who had them then stopped using them... Harassment would be put it mildly.
They call a few times a week almost every week asking if we would like use them again. Even after talking to a "Manager" to take us off thier list and that never want to use them again, we still get calls... They alaways say yes we take you off our list and after six months it hasn't happened... And no one will give their name a reference point to who said they would take us off their lists..

In a nutshell, one star rating is too much to give for this scam Business. Please Please do not buy any deals from this scam business. You will fall and regret it. Please I am taking the time to write this review and I do normally do not do this. You will loose your money after you found out all stupid policies and regulations when it comes to exchanges and how to use the certificates. You really want to know and find out. Go ahead and get certificates and you will know what I am talking about.

Restaurant. Com offered a toothbrush deal at Christmas. YEP I should have seen this coming. But i thought it was a good deal so i bought it. A month later it is not delivered and now they say it is my problem because USPS shows a ticket that is was delivered. HMMMM wonder who got a new toothbrush for Christmas? I thought they had a 100% guarantee on items I guess that is not true for actual Items. They need to stick to gift cards and not hard items.

The experience is bad. Customer service is bad. But most importantly the actual site/app/coupon/idea/gift card... even though it was free gift to me... is all a waste. I would not recommend using this to anyone. This is coming from an owner of one of the number one selling Groupons out there. It's basically disrespectful to give this as a gift to anyone.DO NOT BUY!

Purchased a Groupon thinking we had $100 to spend at restaurant.com for any restaurant as long as it was one on the site. Site said must spend minimum of $50, so we bought 2-$25 gift cards. Turns out had to spend $50 minimum at the restaurant itself to receive $25 off the bill. Extremely misleading both on Groupon and restaurant.com.
Very very disappointing. Buyer beware.

This is a big waste of money!
They told me and sales me so much and told me I can cancel anytime. I tried I really tried but nothing works because they only have small unknown restaurants and the food are not good and the prices are high too. I can go to golden corral and get so much more food for the same prices.
When I try to cancel they keep dragging and told they will reply and/or call me back in couple of days but no reply or call back; so I called and they recognize my number so they won't answer until I used different number then they answered and told me they can't and won't refund my unused credit!

I too have been extremely disappointed by the redundancy in the restaurant choices and now the on-line crap that they're trying to sell.
The final straw is their "Gift Card" deal; which aren't really gift cards. They're just for more "Certificates" that you can use toward your total bill (up-to $25.00). One problem is that you don't know this "Fine Print" until after you've made the purchase.
Second, the cost is $40.00 for $100.00 worth of certificates.
I can buy individual $25.00 certificates, any time, for ONLY $4.00: THAT'S $16.00 FOR $100.00 WORTH OF CERTIFICATES!
Those Gift Cards are a rip-off, which is why they won't tell you ahead of time; and, why they won't give you a refund.
BUYER BEWARE.

I would highly recommend NOT using this website... I had a $100 credit for the website and it would not even let me redeem it on the website or on the app. So I spent $40 on my card not knowing and did not get refunded after a long phone call while being put on hold forever.

Avoid this at all costs. I have unused certificates that I have not been able to use for 5 years. I don't recognize a single restaurant on there and have to spend double or triple at the restaurant to even use the card even though I paid for the gift card!

For a web-dependent system and service, it's the crappiest site and code I've ever run into, and as a result, it eats credits and funds despite the claim (never expires).

Thieves, pure and simple. It's not a mistake, that's just what they are. Stay away.

Great customer service. I made a mistake and used the wrong certificate at a restaurant. I thought it just disappeared. After writing customer service they gave me a new certificate and credited the restaurant that was not credited. My mistake but they made it right. Could not expect better service.

If everything else goes ok, it is only roughly 20% savings (no matter which coupon you buy). If you are happy with 20%, then it could be a good deal, again, if in all other aspects you are happy with.

We tried to use the $50 off coupon only to find out you had to spend $100 to get $50 off when we tried to redeem it. Look at the fine print and don't take them at face value. Total regret! This is too good to be true and I consider it a scam

The site advertised $100 egift card for a restaurant in your area and 2 movie tickets for $30. It is supposedly a Valentines special. I purchased this deal for $30. It was very difficult to even get the info to print my certificates. Once I was able to print them the restaurant certificates printed out in $10 & $25 certificates, totaling $100. Each certificate has a minimum purchase per restaurant and it is double or almost double the amount of your certificate and you can only use 1 certificate per restaurant per month! I will never purchase any deal like this online again unless the site gives specific details before purchase. I am very disappointed with restaurant.com.

Customer service is a joke. NEVER EVER buy from them. I fell for it and purchased some cards. Restaurant didn't want to take them. Finally they agreed to. Tried to trade one for a different card. What a joke and customer service is nonexistent.

I had an account with approximately $150 in certificates that were stolen. The account was hacked and I got an email from LifeLock that said my email and password were on the dark web. Guess which password. I have written Restaurant.com and have received zero response!

I purchased a new car and received. $100.00 giftcard for restaurant.com restaurants. You have to create an account to get access to the cards. I went online and downloaded the mobile app and no matter what combination of signup attempts I made to get access to the card there was always an error via captcha or it continuously says your passwords do not match over and over again. I reached out to customer service and they were no help either I just received an autobot response of their generic questions and answers. The card doesn't even have any direct contact information. If you want to give someone a restaurant gift card just go to the restaurant and pick one up or do a visa gift card. The restaurants listed under the card that I received aren't popular restaurants and I didn't even see one that I would dine at. This was not a good gift choice.

I received a free $100 credit to Restaurant.com. It's basically useless. If you buy a gift cert to a restaurant they put a stipulation on the certificate that you need to spend at least 3 times what the cert is for. So if I buy a $10 certificate for $5, I am required to spend $30 in the restaurant to use it. I went out to grab lunch and my bill came to $6.50. I was told I needed to spend $30 to use the certificate. Restaurant.com is a scam and my guess is the restaurants who do business with them are also shady.

Within a week of receiving my first $25.00 restaurant certificate, I received an email that the restaurant in question was no longer in the program.
My next purchase was a 12-month Mobile membership to the Entertainment Book which, as it turns out, expires in 90 days. I spoke to two different reps at Restaurant. Com over two days to try and get the PROMO Code to downloand the mobile app. Then when I finally received it and tried to complete my membership, the site said that the PROMO Code had expired. I've spent two hours trying to resolve this one simple purchase ($10), and have had no sucess. I finally had to call my credit card company and stop payment on the charge. What a miserable way to waste two hours which I'll never get back! I strongly suggest that you avoid Restaurant.com at all cost. Worst site ever!