Restaurant.comReviews 866

I exchanged my United Mileage for pieces of trash! We went to one restaurant and the owner said she never authorized to be on restaurant.com and won't accept my coupon. I exchanged the amount to another restaurant on the list. I got smart and called ahead before I went only to find out they don't take the coupon, too! Then why is the restaurant still on the list? There's also no decent places to choose from. I should of just redeem magazines instead of useless certificates!

Purchased a "special" to see Cirque Du Soleil show. The day of my show I was unable to open the file with my tickets. It was a weekend and there was no place to call for customer service. I Went down to the box office to show the Cirque people the confirmation from Restaurant.com to see if they could access the tickets. They couldn't either and said that they had ongoing problems with Restaurant.com. We had to purchase new tickets ($300). Called customer service that Monday morning and I gotten the run around ever since. They basically say "sorry" but we sent you the tickets and I say "the file was corrupt and I couldn't open it!" Awful, awful company. They won't be in business that much longer. Stay away!

I had several gift card credits to use so I followed the proceedure to redeem them and buy some new certificates. When i finished I noticed that they never did apply my credits and instead charged my credit card the full amount. I contact them and all they did was send me the standard procedure for redetermining credits. NO CUSTOMER SERVICE WHAT SO EVER... No real way to contact them & speak to someone and get issues resolved. This was once a good deal but now it is dishonest and will fail. I'll get refunded through my credit card company as fraud... beware those that stalk in cyber space for suckers.

They sold me a certificate to a restaurant that was out of business. Trying to exchange it for another certificate took me several hours and didn't work. Ultimately I asked my wife who is a computer expert t do it for me.
The site was so bad that she got directed to a place where she discovered she had bought another cert that we didn't want. I call the help desk number. After 20 minutes alex said "no refunds, tough luck". I finally got Bianca a supervisor who backed out the additional charge. It took me over 3 hours to get a trivial thing done. As soon as I use the exchanged cert I'm quitting these guys ASAP

This is Hazlet Pizza Pizzeria in 3041 highway 35 Hazlet new jersey/ Customer came into my pizzeria ate $58.00 worth of food and gave me a $25.00 from Restaurant.com. Said he paid for it at restaurant. Com.
I never authorized any such coupon to be offered and I fully intend to call the authorities about my company being put on a coupon site with any permission from me the owner.
I want this customer to get his 10.00 that he invested in this fradulent coupon back.
Someone from the Restaurant.com site needs to speak with me. And I mean now.
Hazlet pizzeria Hazlet. N. j.

I went to Rising Sons in Madison on High Point Road, WI and was told by the owner that they do not want to honor the certificate that I purchased on restaurants.com. Eventually they took the certificate saying that because I already purchased they will take it this time. I believe that this certificate should not be offered if the owner does not want to honor it. I emailed restaurants.com and has never received response. I still see on the restaurants.com the same certificate for $10 to Rising Sons. It's scam to sell certificate that is not honored at the restaurant.

I got a Restaurant.com card as a gift a year or so ago, only to find out that I can getgood deals on the coupon, but have to spend a minimum of $50 at most places, even Pizzeria's and cafe's, that I want to go to. I can't eat up $50 of food myself. Even with my wife, we can't eat $50 worth of food in a Mexican restaraunt. I'm in Florida, not New York, so prices are reasonable, but still... For instance, a $10 coupon for $4. But I have to spend a minimum of $50. Rediculous...

I don't even know what happened to them, it used to be a good way to save money but as a year and a half or so everything went down hill when I tried to use one of the certificates and the restaurant told me that they never authorized those certificates, I called Rest.com (when they used to answer the phone) they apologized and told me they will put it as a credit or gift card on my account... Long story short, now I have 7 certificate credits or gift cards, $25 worth each, that I can't use, when I go to exchange then it tells me that the same certificate number is linked to another account, I called them... Over 40 minutes waiting after they first responded and left me waiting for customer service, no response, sent them multiple emails, no response either. What it was a good company now they are a scam, don't give them your money!

Before I get accused of not reading the fine print, I did, I read it all. I purchased a certificate on Groupon after looking on the restaurant.com website. The deals looked good, such as $10 for a $25 dollar restaurant gift card. I purchased the groupon but when I entered my redemption code, all of those deals went bye bye. Here's an example of my choices...$25 for a $25 gift card. That is no bargain, especially when you consider the $50 minimum at the local restaurant. Now, I agree, I did not pay the full price for $100 worth of credit on Restaurant.com so all in all, it would have been a deal... EXCEPT... not only did the deals change, after I redeemed $35 of my $100, my account all of a sudden showed a 0 balance. RIP-OFF. I emailed using the address on their site, but have received no response. I called the number Groupon gave me and it just lets me sit on hold for eons. Don't waste your money... I guess if it sounds too good to be true, it really is. My mistake, just trying to keep you from making it too.

O received a gift Certificate of $100.00, a while ago, but up to today no able to redeem because the offer on this site are too low. I just don't know what to do with this stupid Certificate. If I use $40.00 Certificate I have to spend, minimum $200 at restaurant. What is this? The deal is only good for the restaurant and to the site, For me nothing. I am extremely unhappy with this. So, if you want to give me a gift certificate. Please do no - DO NOT - go for Restaurant.com