Restaurant.com

I wish I would of read the reviews before I purchased through them. They won't refund you any of your money so your screwed. Don't purchase anything from this company! Scam

Bought 4 $10 gift certificates this morning... all for the same Diner. Went there for dinner just now (4p on 12/14/18), and the owner of the Diner stated that he had NO business dealings with Restaurant.com.
DON'T WASTE YOUR $ and TIME ON THIS FRAUDULENT OFFER.

I've have 100 dollars worth of these for 3 years now and no one accepts them on their list I've called places I want to go and don't want to go. Does anyone know of any places in Michigan near Detroit Redford Farmington Hills Livonia Novi anywhere

The restaurants that accept the certificate/card are basically low-class, strip mall-type places - sketchy. That IS IF THEY ACCEPT the card - so many do not even though they are listed. Yes, there are popular fast food places that accept the card; however, it is SPECIFIC LOCATIONS and there is always a catch in that you HAVE TO BUY a regular-priced item/meal and then you get the discount on the second item. The discounts are LIMITED and SMALL - $10 off minimum order of $50 for example. I have $90 sitting on a card that will most likely NEVER be used. DO NOT fall for the marketing gimmicks!

FRAUD! RESTAURANT.COM is a FRAUD! I have bought a few certificates from them and none of the restaurants seem to honor them. I found out that the resturants are tricked into long term contracts with the compnay when they are told that they may cancel at any time. The restaurants do not receive any compensation for the coupons sold. The restaurants are just promised that they will receive loyal costumers by signing a month- to- month contract. W

When the restaurants call the fraudulent company to cancel, the. Com tells them that they need to pay the. Com a couple thousand in cancellation fees and that they need to continue valuing the coupons or they will be sued.

RESTAURANT.COM is FRAUD!

My advice is to stay away or take the time to really read the whole terms and conditions *if you find it worth it). Got a certificate as part of a purchase, only to find out that is not redeemable.

I ordered four tickets to a show (Broadway national tour of Lion King) - two orchestra seats and two balcony seats. I paid more (of course) for the orchestra seats, which were a special Christmas gift for my daughter. Specials by Restaurant.com charged us for the two orchestra seats but sent us all balcony seats. We couldn't reach them the day of the show (when we discovered that the tickets were wrong), so the situation couldn't be remedied. I tried their customer service email address for three weeks without receiving any response. After searching online for a phone number to call (none is provided on the Specials... website), I reached someone who agreed to "pass my information along to someone who could address it." I insisted on speaking to someone who could help me today, as I'd already been waiting three weeks. Finally, I was told to call another number. The furthest I got there was that I would get a refund for the extra money I paid toward orchestra seats I never received. Of course, if we had wanted balcony seats, we would have bought those in the first place! We certainly did not have our faith in Restaurant.com restored. The customer service was appalling, and I will not purchase from or recommend Specials by Restaurant.com again. Oh, one more thing! While I was at the box office trying to get our orchestra seats, the person at the window next to me was also trying to work through poor service from Restaurant.com - tickets never received!

I attempted to exchange and redeem my account several times. Once I logged out before exchanging them I lost all my credit on my account. Never use this site or you loose your money!

I purchased a $100 gift card here, for $30. I tried to use it at my favorite restaurant and all of a sudden they didn't know about this website or even about the gift card... Stay away at all costs..

I sent the following to Restaurant.com via email three times with NO response what-so-ever from them:

My sister gave me two Restaurant.com cards about a year ago. I finally decided to use them (or try to use them) about 2 months ago. It has been such a huge hassle it is not worth the tiny discounts. I hope my sister did not spend much on these! I have to use them when I am driving and it was ridiculous how difficult it was to get the certificate on my iphone. I had to call you guys twice - the guy at the first restaurant also tried to figure it out and he could not and I am pretty computer savvy! So I never ate there.
So, I decide to try another restaurant - Little Europe. The owner kept telling me that I had to buy $37.00 to get the $5.00 discount. It was actually (I can't remember the exact numbers) $7.50 that I needed to purchase to get the discount. Finally, I convinced her that this was the case and again, had to call you guys to use the iphone app. Not only all this... the owner was rude, the service was horrible and the food sucked!
Do you guys just get people out there to sell to ANY restaurant no matter how crappy they are so you can make a profit and the salesperson can make a commission?
What a waste of time and money these cards are! Can my sister get her money back? I would suggest you respond with a solution unless you want a really bad review on the Internet.

Sent from my iPad

Pure scam. Website should be taken off the internet. Paid $20 for restaurant coupons. Website indicated no coupons in my account. Absolutely no response from restaurant.com!

These folks have no problem harassing a small business owner with multiple, back to back phone calls trying to sell whatever they sell. Rude, Monstrous, Ridiculous.

When I tried to use my $50 food credit it was not there. I called them but they wouldn't do anything. I filled with the BBB and hope everyone else does too. Lets get these scammers shut down!

I've been using them for a few years now and have had no issues until recently. It is a good deal, but you have to invest time to your homework as it seems that the restaurant.com website itself is updated on a monthly basis now so they very likely may not have the correct information at the time purchase.

Case in point: I purchased a "certificate" coupon for a brunch place that was a bit out of our way a few hours before we headed out to the restaurant. The restaurant experience was satisfying however, when the bill came, the waitress kindly informed us that they no longer accept the http://restaurant.com "certificate" coupon even though http://restaurant.com continues to sell them. They told us that when they called http://restaurant.com to cancel their agreement, http://restaurant.com simply told them to tell their customers that they can exchange them for another restaurant that is still accepting them as payment.

So the moral of the story is: if you are going to use a restaurant.com "certificate" coupon, make sure you call the restaurant and verify that they are still accepting them before going. Also, I would discourage any one from buying a $25 restaurant.com "certificate" coupon for anything greater than $2. So wait for the sales that come around every several months or so!

I've purchased certificates from Restaurant.com for several years. First in San Francisco and now on Central Oregon Coast. I've never been ripped off and I don't think it's a scam.

In my experience, the pros are: Often REALLY great savings (particularly if coupled with a special incentive through a site like RetailMeNot, Ebates, etc.), opportunity tor try places I might not know about/otherwise wouldn't try (and some of them have made me converts to full-price dining) and if I didn't redeem the certificate in the time period, I can apply it to something else so don't lose money (most recent example is a certificate I purchased at the Pork Store in SF several years ago, never used, but was able to apply the price I paid a couple weeks ago to some places in Oregon).

The cons, again in my experience, are: Really need to read the fine print to make sure it will work for you (i. E., minimum spend, food only vs. food/alcohol, lunch vs. dinner vs any time, time period in which multiple certificates can be applied...), limited choices of restaurants in your living/touring area and - like many "discounts" - the waitstaff may treat you like second-class citizens when you pull out the certificate (even before you order) so you feel like an idiot.

Overall, though, I continue to buy on occasion.

Like others have said, this website is misleading in calling these "gift cards" when they're really coupons. But if it's a restaurant you were going to eat at anyway, I can look past that and be alright using it as a coupon. So if you have a $25 "GC" with a minimum purchase of $37.50 at the restaurant, then you only owe $12.50 Plus tax and tip (and your cost for purchasing the "GC"). It's misleading of course but not the end of the world...

What I can't look past is that they're adding restaurants without their knowledge. I have a $25 'gift card' to a specific restaurant, I called the restaurant to make sure they accept it and I was told not only do they NOT accept it, they've never even heard of this website! How can this website be selling GCs/Coupons/whatever for a restaurant that never approved of it?!
I also have a "GC" from this site for a restaurant that closed before I got to use it.
So many reasons this website should not be allowed to continue scamming people out of their money!

There should be a ZERO star option for this terrible website! I can't believe reputable companies are recommending them! DON'T WASTE YOUR TIME OR MONEY! A small pizza place in our area could never get reimbursed for the 'coupons' they honored, so of course they can't honor them any longer. They have a sign posted right at the cash register to let customers know that RESTARAUNT.COM IS A SCAM. Shame on them and everyone who is promoting them.

My husband and I signed up our small local mom-and-pop restaurant. The persistent sales person told us that we would gain more traffic and they would raise awareness for our restaurant through their marketing efforts. First they posted a high ticket gift certificates which is a death sentence for our single $ business. After a follow-up conversation with the salesmen he reduced the gift certificate purchase amount to $5 and $10. In a very short time a good number of certificates have been purchased of both the high and low denominations. But here's the problem. There wasn't one new customer, it was all existing customers that came with the certificate - purchasing $20 $30, $50 worth of food for half the price. One of our existing customers bought three coupons and plans to come back and use each one to save half off her order. I am sure our customers think we are getting a portion of the original investment they made but we get none of it!
We had our name pulled down from the site immediately and we are no longer honoring any certificates that are presented. No loss for the customer, restaurant.com will allow them to switch it for something else. My husband and I run specials and promos all the time but this type of promo is detrimental to our bottom line. We did not see any benefit only loss.

BE VERY, VERY CAREFUL IN BUYING FROM THIS SITE. There is a slight possibility it may save you money if you are buying $100 or more in food from a restaurant. But see the minimum purchase bait and switch described below. Chances are that whenever you see a minimum purchase less than $100 in the description of a restaurant, your certificate will be printed with a minimum purchase of $100. Then add 18% tip and that it may not apply to anything but food and you may need a good calculator to see if it is saving you money.

Frequently a restaurant is advertised on its website with one minimum purchase but after you buy the certificate the minimum purchase increases to $100. Example on 10/24/10 Japanese Blossom in Chico CA is advertised with a "Minimum purchase of $35" but the certificate you buy has "Minimum purchase $100"

This weekend we were given a $50 card from BJs as a thank you for becoming new members. I set up an account through the app, put in my promo codes and called the restaurant to make sure they accept this type of payment. Well i had to purchase (2) ($25) certificates for ($10) each. So we already paid ($20) went to the restaurant ordered our food and our check came out to be $91 this was including the tip of ($13) because we used this certificate. We wanted to use our certificate and was told we could only use (1) certificate at the time. So after making a fuss and making a big scene they took the certificates and we paid out of pocket the remaining balance of $41. So in total we spent $60 out of pocket plus $50 certificate. Remember we had to buy the certificate which was a total of
$20 (restaurant.com) + $41 (balance) + $50 (certificate) = $111 total
This was not worth it! This card is bull$#*!! Do not use it! Also if you want to see for yourself make sure you call the restaurants first before going up there. And have money for backup.

I have had my account since 2013 and still have around $200 worth of certificates that I can't seem to use. When I first got them, although it wasn't easy, I could use $50 worth of certificate in a place. Now you're lucky if you can find a place that will let you use $10 or $15. And then you'll probably find out the place is closed. If it's open then they no longer accept the certs or don't even know who the company is! In the last month I have tried over and over and run into these problems. Just tonight an owner said she never put her place with them and has tried desperately to get off the site but people keep coming in. The owner said last time she called to complain and get off the site, the customer service rep said, "but look at all the paying business we bring to you". Yeah, paying for her but not for the person trying to use the coupon who ends up paying full price. Like I ended up doing in Philadelphia and totally embarrassed in front of 8 family members that I wanted to treat out. Or last night when I spent an hour looking for a restaurant that shut down. And this was after I check it out on the web AND after checking out 3 other places where the interned said they were closed. I have spoken to them constantly and they just keep telling me to let them know if a place is closed. Tonight I told them it is THEIR responsibility, not mine and that since Covid they should contact all the restaurants and get a site that doesn't have 2 out of every 3 place shut down. DO NOT PURCHASE.

I own a restaurant and these people are issuing more coupons then stipulated
I will no longer accept any and will gladly reimburse to the patronthe original amount paid.

I have felt ripped off for years and had tried my best to get refunds for lots of money that seemed stolen from me. For example, I'd buy certificates, the place would shut down or deny the certificate use, I'd get humiliated and then stuck paying a much higher price for my meal than expected. I was a college student trying to dine and save my $. Instead restaurant.com would offer me certificates for their site for credit. I'd get stuck and still am over 5 yrs later. They have withheld and REFUSED my REFUND! Even, after I explain business shut down or denies use of your certificates... They keep that fraud move going... and say We do not refund we can credit you more certificates. It's THEFT! I have explained I have dietary restrictions, I am pescatarian, my location- I can't use certificates in Simi Valley, no choices here. In fact, overall there are very few places that want to work with this frauded site. How can I sped their credits they are forcing on me when no merchants want to support them. I am now forced to post on line, collect all law suit info, and fight this Fraud on my own. Now, I am out of school, broke with debt, and I quite often stress about the hundreds of dollars they stole from me. In the past, I'd search to find the website and that was shady. For a longtime I could not even access the account and thought it was a complete scam. The other day, I was surprised to see an email saying I have Lots of unused certificates. No $#*!! I can't use them, it's a SCAM.