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Rotita has a rating of 4.1 stars from 10,212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rotita most frequently mention customer service, good quality, and bathing suit. Rotita ranks 3rd among Discount Shopping sites.
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Love the clothes from this store. They are extraordinary and very up-to-date. New, fashionable items are added every now and then. Shipping to Poland is very fast! I highly recommend it if you are looking for perfect dresses. I was ordering pants for the first time and I am very impressed with the quality!
I purchased some bikinis in March, received them over 1 month Later. The sizes are wrong, I returned them all at a cost to me of £35! The communication with the customer service department is shocking. They won't refund me, they keep just asking me for the same details every single time and we are literally going round and round, I will not give up on my refund I spent £85 with them. DO NOT BUY FROM THEM!
I really enjoy my shopping experiences with Liligal.com. They have trendy, cute clothes like what I might find at Forever 21 or Charlotte Russe, but better prices and more appealing styles. Unlike the other reviewers, I have yet to receive something that isn't decent quality. Everything I have purchased has held up for a few washes so far, and still looks nice. Shipping is fast, too!
Wish Id read reviews before I purchased. As mentioned nothing like picture very very poor quality material poor sizing poorly made. Absolutely impossible to contact this company even though they display a returns policy forget it. Its a big RIP OFF
* Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
This is the only online site I trust to buy my clothes. Ordered a beautiful top, it came without any problem! Looks exactly as in photo. Free shipping and they always have specific measurement for each item. Good quality and you can't beat the price! Great website! Would definitely recommend!
Beware of this site! Dishonest. Take your money but don't deliver!? Ordered and paid with PayPal for safety. Almost 2 months and no parcel. Provided PayPal screen shots. Date time reference number and amount. They won't refund. That equates to stealing. Very shady. Refusing to fix the problem. Apparently PayPal proof of purchase listing all of their info is not good enough.
* Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered items worth £130, they turned up God knows how many weeks later. Unbelievable cheap terrible material quality. You would think someone was practicing sawing. I tried to get a refund but they make it impossible and instead are offering me to keep the clothes and get a small % back. How can people be allowed to rob others. They use one model in all the pictures. Clothes look nothing like the pictures. Not contact details, impossible return policy so dont be fooled by the promises on the website. Just an online scam based on China. Im yet to know if my money will be returned.
Very disappointed. Never ever waste your money! If you see this do not get tricked by those photos.
Ordered a slew of clothes for an up coming holiday cruise. Used the sizing chart and nothing fit! I ordered mostly XL and the dresses are like US size 6-8. No refund because they say it's past 30 days. It been less than 3 weeks since I received them. Evidently I kiss my $ good bye...
Ordered three blouses same size waited six weeks for delivery no emails at any time not even verifying $100 order. Terrible customer service. Will not shop here again. Products misrepresented but ok doable
I was wary with the first order, but since then must have ordered at least a half dozen tops. They fit great; they're versatile, comfortable, wash well--and they just plain feel good to wear. Love them.
Very satisfied with my purchase. Everything I bought fit perfectly and is very comfortable. Other purchases from online sites the clothing has been itchy or made of poor quality material. But these are stretchy and breathable
This Company is a scam. Ordered 2 shirts, never received my order, they debited account through PayPal, did a little research the phone number and email address are fraudulent. Wish I had done my homework before ordering.
I ordered 4 bathing suits. They were very poor quality and sized incorrectly. The return process is a joke! This company has horrible customer service and no way to get in touch with them. I would stay clear of this SCAM!
Bought 3 shirts for nearly $80. Received, look nothing like pictures, material feels look ke crepe paper, fit is horrible. I've been contacting them everyday for 2 weeks as you need a return auth #. They never contact me back & my 30 days is almost up. This company is a scam. They are in China. Buyer beware!
So over the moon with this dress! Fits great! Excellent value for money, well made, no loose strings etc, measurement chart was accurate, can't wait to wear it out! Will definitely be ordering again! Thanks so much!
I purchased three tops back in May. They are the cheapest and most horribly made garments. Sizes are off, construction is shoddy. Following their return procedure is pointless since they only respond with requests to accept products at increasing discounts. These goods cant even be resold on eBay due to their horrendous manufacture. What a scam. Avoid doing business here.
Inaccurate information regarding sizing. Poor customer service. Took longer than quoted for delivery. Garment description wrong. Paypal did $#*! to assist. Ordered top tops of the same size - one just fits, the other does not fit at all. Total rip off for what I paid. Warned all my friends to stay away from them.
Just like hundreds who have complained before me, do not buy from this company. It's a scam. Product is cheap and knock-offs. No returns are possible as they are in China. Offers 50% refund if you go away!
Not happy with shipping as after order placed 4 weeks ago (Nov 28)... did not arrive in time for holidays (Dec 24) and I ended up having to purchase gifts elsewhere at last minute. Rotita could not give me a date when it would be received and still have not done so. I have requested refund. Their customer service was nice, however, but lacking in shipping information.
I should have remembered... you get what you pay for. Thankfully only out $15. Bought shirt on sale. Sizes run insanely small! Material feels cheap. Will be surprised if it lasts more than 1-2 wears. Will not order from them again!
I was skeptical ordering from an overseas site. The pretty designs and affordable prices were so tempting I decided to give it a try using PayPal. Items arrived within 2 weeks. Look exactly like pictured. Fit generously true to size. Loved the adjustable shoulder straps.
I heard a stitch or two pop when putting suit on. Will watch how it wears after multiple uses and washes. I would buy them again.
Quick resolution & very helpful - Many thanks for making me feel so comfortable continuing to order from outside the US even if there's some small issues.
Will continue to top up my wardrobe with Rotita, amazing colors and patterns, soo nice!
The clothes are cheap fabric, jewelry is terrible. The size chart is off. I bought a XL thinking I'll buy two sizes up and after 3 weeks of waiting on my items that should have taken one week. Everything was extremely small and did not fit at all. I'm very pissed! I don't trust the company enough to get my money back.
Hi Let,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,
I've placed an order seven days ago and haven't received a tracking number or anything yet. I've tried contacting them but nothing. This is ridiculous! Somebody need to find this person that's taking people money!
Hi Bracie,
Your orders have been processed, please check shipping notification email or login user center to check the logistics information. If you have not received logistics information ，It will be received within 48 hours, It is an e-mail, including tracking number and links.
Delivered very quickly. Bought 5 bikinis. Most were the size as advertised. Only one bottom was slightly too tight but wearable. Did not have to return any, so don't know what the return process and refund is like from the U.K
Size chart was accurate, the bathing suit fit perfectly
I received a notice of shipping, date product would arrive, it actually arrived sooner than expected which was nice
Good quality, would definitely order again.
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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Dear customers,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards