• Bookmark

    Rotita

Rotita

Corporate Values
Write a Review

Overview

Rotita has a rating of 4.1 stars from 10,225 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rotita most frequently mention customer service, good quality, and bathing suit. Rotita ranks 3rd among Discount Shopping sites.

  • Service
    1440
  • Value
    1388
  • Shipping
    1400
  • Returns
    1294
  • Quality
    1377

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 92.5%
Positive
270
Neutral
4
Negative
18
View ratings trends
376
See all photos
How would you rate Rotita?
Top Positive Review

“Shopping on Rotita”

Terpet R.
12/21/24

I have purchased a number of items on this website this past year. The clothing and prices were good. Shipping takes awhile because products are made overseas.

Date of experience: 12/21/24
See positive reviews
Top Critical Review

“Bad customer service”

Vickie G.
10/8/24

Placed my order on Sept 9 didn't receive it until Oct 8. It took almost a month to get my order. To me that is ridiculous to have to wait that long for two shirts and a cell protector. I had picked out 6 items and have them sitting in my cart.But at this time I don't plan on ordering or recommending people to order from you at this time.

Date of experience: 10/8/24
See critical reviews

Reviews (10,225)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1343) bathing suit (539) return policy (165) order number (110) return address (104) shopping experience (77) delivery time (52) right size (56)
Thumbnail of user maureeng281
Vermont
1 review
0 helpful votes
  • Send Message
July 25th, 2022
Verified purchase

I had to return my tops for a smaller size but other than that I'm very satisfied.

Date of experience: July 25, 2022

Thumbnail of user carolp1579
Wisconsin
1 review
0 helpful votes
  • Send Message
July 25th, 2022
Verified purchase

Response to my inquiry was fast & efficient. Thank you!

Date of experience: July 25, 2022

Thumbnail of user elliet67
Texas
1 review
0 helpful votes
  • Send Message
July 15th, 2022
Verified purchase

This was a no hassle experience in getting my issue resolved.

Date of experience: July 15, 2022

Thumbnail of user sharons2764
GB
1 review
0 helpful votes
  • Send Message
July 15th, 2022
Verified purchase

Really good quick responses and dealt with my enquiry well

Date of experience: July 15, 2022

Thumbnail of user iwankowd
Canada
1 review
0 helpful votes
  • Send Message
June 8th, 2023
Verified purchase

Fit great - exactly what I was looking for - my plants are very happy

Date of experience: June 8, 2023

Thumbnail of user stephaniew1912
Indiana
1 review
0 helpful votes
  • Send Message
June 8th, 2023
Verified purchase

True to size, very nice material, and it's exactly as pictured.

Date of experience: June 8, 2023

Thumbnail of user gentah
Germany
1 review
0 helpful votes
  • Send Message
July 2nd, 2022
Verified purchase

I received a dress yesterday from Rotita it's really beautiful and perfect to wear this summer

Date of experience: July 2, 2022

Thumbnail of user rosalynb23
GB
2 reviews
0 helpful votes
  • Send Message
October 12th, 2021
Verified purchase

Fast delivery seeing as it has come a long way. Great site, lovely clothing

Date of experience: October 12, 2021

Thumbnail of user pratibhag2
Florida
1 review
0 helpful votes
  • Send Message
June 23rd, 2022
Verified purchase

The dress is so beautiful and comfortable
Perfect for summer

Date of experience: June 23, 2022

Thumbnail of user drummondt1
Canada
1 review
0 helpful votes
  • Send Message
January 7th, 2022
Verified purchase

Fast shipments, easy returns/exchanges, quality products. I love ordering from rotita

Date of experience: January 7, 2022

Thumbnail of user lyonm1
GB
1 review
0 helpful votes
  • Send Message
June 8th, 2023
Verified purchase

Just what I was looking for, perfect fit true to size, looks great and comfortable.

Date of experience: June 8, 2023

Thumbnail of user brownd25
GB
1 review
0 helpful votes
  • Send Message
August 17th, 2021
Verified purchase

Delivery was quicker than I expected, will be ordering again

Date of experience: August 17, 2021

Thumbnail of user amandar92
Australia
2 reviews
0 helpful votes
  • Send Message
December 12th, 2022
Verified purchase

I had an easy process for ordering and shipment was quick. Quality seems good so far.

Date of experience: December 12, 2022

Thumbnail of user moanap
Texas
1 review
0 helpful votes
  • Send Message
January 5th, 2022
Verified purchase

Rotita is a good clothing brand with sustainable quality and price

Date of experience: January 5, 2022

Thumbnail of user saniyas9
Alaska
1 review
0 helpful votes
  • Send Message
April 28th, 2022
Verified purchase

It was a very smooth process. Had no issues in delivery. Material of the dress is high quality.

Date of experience: April 28, 2022

Thumbnail of user janf265
GB
1 review
0 helpful votes
  • Send Message
August 11th, 2022
Verified purchase

Very prompt in responding and resolving my enquiry

Date of experience: August 11, 2022

Thumbnail of user marijad6
Serbia
1 review
0 helpful votes
  • Send Message
January 10th, 2022
Verified purchase

Things are perfect. Even better live than in the picture. Delivery very fast. Everything went well.

Date of experience: January 10, 2022

Thumbnail of user jackiep356
Ohio
1 review
0 helpful votes
  • Send Message
August 10th, 2022
Verified purchase

Isha helped me make a smooth easy return of merchandise

Date of experience: August 10, 2022

Thumbnail of user beverlyh596
Georgia
1 review
0 helpful votes
  • Send Message
July 25th, 2022
Verified purchase

Experience was great and Isha answered all of my questions

Date of experience: July 25, 2022

Thumbnail of user kaelynr5
Utah
1 review
0 helpful votes
  • Send Message
July 25th, 2022
Verified purchase

She was very responsive and friendly. I will definitely order again from Rotita.

Date of experience: July 25, 2022

Thumbnail of user jills859
Florida
1 review
0 helpful votes
  • Send Message
July 17th, 2022
Verified purchase

Fast, efficient, polite. She took time with me and answered all of my questions.

Date of experience: July 17, 2022

Thumbnail of user melissaw1594
Virginia
1 review
0 helpful votes
  • Send Message
July 7th, 2022
Verified purchase

Excellent customer service. Answers all questions.

Date of experience: July 7, 2022

Thumbnail of user jetak
GB
1 review
0 helpful votes
  • Send Message
March 21st, 2022
Verified purchase

I love everything from this shop, the dress are amazing and so comfortable,

Date of experience: March 21, 2022

Thumbnail of user adamsb9
Washington
1 review
0 helpful votes
  • Send Message
October 10th, 2021
Verified purchase

My order arrived quickly and everything was just as described.

Date of experience: October 10, 2021

Thumbnail of user francinet54
New York
1 review
0 helpful votes
  • Send Message
August 10th, 2022
Verified purchase

Very helpful n answered all my questions Isha
Was the person who helped me

Date of experience: August 10, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.

Company Representative

Thumbnail of user lindaw70
Rotita R.
Typically responds within 3 days

How do I know I can trust these reviews about Rotita?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Rotita?