Rotita

I had to return/exchange a swim suit I bought from Modlily and so far the experience has been seamless! They have communicated with me on the status of my return thru their site, which is very easy to use. Nothing but good to say about them!

Just horrible. Would put you off ordering online. I ordered what looked like very nice, distressed leather boots, what arrived were shiny plastic, horribly uncomfortable and the ugliest boots I've ever seen!

I ordered in June and was given "we are working on your order". It's September, no updates and when you hit view order status the link is broken. I've sent and did not receive a response in the one day that is stated it takes to respond. I'm hoping for a refund in my most recent email. Let's see!

Received my order much sooner than expected. Unfortunately had to return one item which was duplicated. This was not all that easy to do but have yet to receive confirmation of receipt by Rotita. Will review experiences with future orders.

This company isn't only dishonest and fraudulent they have a serious lack of intelligence. Stay away from them. It will cause you so much frustration you'll wish you never heard of the name Rotita! If there was a blank star I would have chosen that one.

I've been purchasing from Rotita for really long time ago and it's safe to say their clothing quality is so brilliant and also love getting compliments whenever I wear one of them pieces! Highly recommended, really 5 starts from me.

I've ordered from Rotita once before without issue. This time is different. I placed my order on April 4,2022. I am still waiting. I have been told my order would ship within 3-5 days, but those days have passed and still no shipping information. The money left my account promptly after order placement. Customer service has been no help as they have lied to me about shipping already. How long are we going to use Covid as an excuse? Enough! Very unhappy with Rotita in all aspects right now.

Rotita.com is a fraudulent website. I used my hard earn money to buy some new dresses in the total amount of $99.95. I also payed extra for expressed shipping. On their website they stated the products will be shipped in 24hours. LIES! These thieves withdrew the $99.95 from my credit card the very first day of my order. A week had past and I still didn't get a email from them about my product being shipped. 2 weeks, nothing! I sent them numerous emails and no one got back to me. It has been over a month going on two months and they still haven't respond nor shipped my products. I am so furious because these Asia base company uses their cheap prices to rip us Americans off. Please do not ever buy from these company, if you do, you'll be very sorry like I am!

If I could give them negative stars I would. Took my money in a matter of seconds and never shipped my item. 3 weeks, and 4 messages to them later they had made no effort to ship my item. After multiple requests to cancel, they are trying to charge me a handling fee... nothing was ever prepared for shipping. Almost non-existent customer service. I am glad I only spent $36.00 and not more. This place has horrible reviews all b. S. over the web and should be shut down

I bought a very cute top here. The material is more substantial than a lot of these types of tops. Flows nicely and follows body nicely without being tight in areas. It goes about to my mid-thigh so great with leggings or skinny jeans and could easily dress up or down.

I followed your exchange instructions and filled in all the feels that were necessary and it would not let me submit. I tried this several times and now I'm having trouble trying to get a hold of anyone and there's no customer service phone number provided.

Their clothes are adorable, affordable and durable. I get so many compliments wearing the fashions everyone else is for half cost. I love how responsive their help center is, and they're always super when they update the status of my orders. I'm about to put in another! Give them a try and you won’t be disappointed!

Delivery took forever. I kept 1 of three items ordered and am very satisfied with it. One item was returned because it was not good for my body type the other I loved style but material was flimsy. Had trouble filling out return info. Sent it off just hope I get proper credit. I would think twice about ordering again.

I was initially very frustrated thinking the swim suits were sewn incorrectly. They should have been mailed the way they are worn, not inside out. That style swim suit is difficult to understand until you finally get it right!

My items arrived in a timely manner. They were exactly as described and very pretty. The swimsuit top is especially cute. I just wish the built-in bra was a little tighter. I would definitely order from Rotita again!

After I get my items I will not purchase anything from this website ever again. I purchased 2 items and paid extra money for fast shipping ($11) and my item hasn't even been shipped out yet and it's the third day. I can't even gotten a direct answer nor a tracking number. They keep saying my order is in process if I was going to wait for 7 Plus days I would have just had picked standard! Amazon and Ally expressed and lovely wholesales are very precise with the items and timing. You guys are waste of time waste of hard earn money

ROTITA clothes is rubbish. My cousin bought two dresses from them a couple of days ago, when she received her delivery, she was in tears. The dresses were nothing like what shows on the site. We are both very disappointed with the poor quality.

I am a HUGE fan of this site, they always have deals and their customer service is great!
All the clothes and jewelry i've gotten from there are amazing quality and even a privet carrier delivers my items.

This company is just a BS set up. Ordered weeks ago and still no tracking number. I also have sent 3 tickets, emails and tried to request a refund to which the site said "refund more than money available"? What the hell does that even mean. I want BACK what you took out of my account. In entirety. Going through my bank on this one.
P.S. I did not want to give any stars AT ALL but the site requires you too

If there was a dislike button, I'd have used that - this site doesn't even deserve one star. The dress I ordered on Christmas eve 2015 arrived yesterday, the 02 February 2016. Not only that, the fabric of my purchase looked nothing like the photos posted on the Rotita site. This dress is thin, shiny and transparent - and really trashy looking. The only upside is that it actually fit... although I could hear the thread snapping as I put it on. Absolute rubbish product. Another thing I'm noticing is that this Chinese sites are deliberately disguising the origin of their products and you only find out they're being posted from China after you've paid. This is also happening on the Amazon sites and I no longer buy stuff from them either.

One star was required! They should have negative stars for this one! Size accuracy, quality of garments and customer service are all seriously lacking! Their size chart states that an XL is 42" bust. That is not true it is more like 36". I ordered 4 dresses none of which I can wear. The fabric on one is a very cheap cotton, although it looked nice enough for the office online. On another the fabric belt arrived with a tear in it. I was supposed to have next day shipping; it took over a week for my stuff to ship. This company is a total waste of time and money. Do not buy from them or you will be disappointed!

Awful. Cheap and nasty. Paid for express delivery. It arrived three weeks after. I have never known anything like it. No paperwork to return the garment. Non committal response to challenge. Waste of over £30. Have now been sent a further bill for by TNT for £30.39 for import duty. So I have wasted over £60. Please do not be conned. They should be struck off. Have threatened them with Watchdog. Now have overall rated them at five stars. Another scam.

Still waiting for an order from over a month ago. They keep saying in 7 to 15 days, well now it another 20 days per their customer service, by the time I get my swimsuits fall will be here. Did not know it comes from China via who knows how! Now they say if it's longer than 20 more days they will give me 50 percent off or I can return them for a refund after they are received. Really?