Rotita

Ordered on March 6. Been 3 weeks have not received or heard anything. Very disappointed in this company! No way to contact them to see if its been shipped. They sure took my money fast to not ship fast. Won't be ordering again. If not here within a few days. I will take other action!

I thought the product bought from your website would arrive slowly. Because in order to save money, I chose the flat rate shipping, which said would take about twenty days. However, it arrived quickly than l expected. Fast shipping and good service.

Only have 3 different orders 1 delivered sooner than expected which is a great start and looking forward to getting the rest. Delighted with my swimwear
I will always leave true feed back so will re enter this if asked and when my 2 orders are delivered

So I ordered a bathing suit, 3 weeks ago. It was suppose to ship in 1-3 days. So where is it? Should have been here by now. With all the bad reviews, I'm starting to feel like a victim too. I hope rotita takes care of this.

Company delivery of items was weeks delayed. Sizes were cut extremely small and the only thing they could tell me is, "by the way, we are Asian size." (what?!?!?!) I have been going back and forth (via their online ticket system which is the only way I have been able to reach someone) and still they will not tell me how to return the items nor get a refund... all sales are final with this company. They have offered 10% and 15% refunds, as well as, $30 via a dispute I filed. If you know like I know you will steer very clear of this company; unless you wish to make donations and maybe get something you can actually wear. Would rate a negative score if I could.

I am 5"2"- weighing 135. Not fat not thin. I ordered an X Large based on previous reviews. Glad I did. Fits perfect. It's not super form-fitting, but tighter than your average "nike" hooded sweatshirt. Cute to dress up or down. Sits a little below the waist, so it's not a "short" jacket. I ordered the Blue, it is a flannel type material. Color matched the picture. The metal zippers rip my hands every time I put them in my pocket.

Today's experience with Isha was good although there is lots of repetition explaining what I wanted. I am just waiting now for an email confirming my refund. For anyone in Canada mailing a return to USA, use Canada Post, there's no tax and much cheaper than mailing a parcel here in Canada. Lol Rotita has a great selection, quality of products and quick shipping. Thank You. I will be a returning customer.

I ordered a dress about three weeks ago and have not received any communication whatsoever not even a confirmation of order email. Have sent several emails to customer service but still have heard nothing. Will be opening a dispute via PayPal and demanding my money back!

Just an update: Dress finally arrived and it looks nothing like the photo its made in the most cheapest material you can imagine - I am actually impressed on how good you made it look in the photos - hats off to the photographer!

I ordered matching shirts for my friend and I. They arrived and looked absolutely nothing like the picture, they were worse than Halloween costume quality. Even worse they won't let me return, been emailing back and forth for a week and keep getting bull$#*! replies. Needless to say, don't order from them! I would give 0 stars of that was an option.

Do not order from this site is place a order for two long dresses on 2/22/******* and paid extra to get it shipped earlier and once order was placed they had took money from account by the next day but long story short it's March and although it says items is shipped within 4 days it a lie you can't get in touch with no and they say email and it's still not an accurate answer to question so I called bank and disputed charge and got my money back and the bank can deal with them! I will never order nothing from here and wish I had read reviews first. I hope all that paid either get money back or chop it as a lesson learned glad I didn't pay through pay pal!

I ordered a denim jumpsuit on 2/26/16 which stated it would ship in 5-7 business days. I paid for express shipping to get it in 3-5 business days. I have yet to receive my product. They got there money but my product hasn't even been shipped yet! I did a ticket and they didn't answer my question but wanted me to rate them which will be 1 star would do 0. Don't order from Rotita their clothes look nice but that's about it. U won't get ur product. I'm disputing the charges now with my bank cause this is ridiculous. Need to stop spreading this mess around on Facebook this company is awful and won't deliver what U have paid for.

I have spent all night trying to get a refund for my order! 1 item had so many mistakes in the print it looked like I'd purposely custom designed it to take the piss! Another I didn't order & all were falsely advertised and looked nothing like what I'd ordered! Cheap, horrible material & I ordered a 12-14 in everything as people had commented on small sizing (I'm a size 8,5.2 & weigh 7.7 st), but they were tiny. Keep getting a ' customer is responsible for all postage returns & custom fee etc. Automated reply'! The first thing to be advertised is " all returns absolutely free"! False advertising, scam artists

Bought 2 dresses using size chart provided. Dresses arrived eventually. Sizes were much too small and the quality dreadful. Returning is not easy. No paperwork attached to delivery and no return address. On contacting Rotita using their site they asked me firstly for order number. Next email asked why I want to return items. Next email stated that the will offer me compensation as it is expensive to post to China and it will take a long time to receive money. Terms and conditions actually states refund will only be 60% of total cost and you pay for your own postage to send back. I am now waiting to be told how much 'compensation' is. Address in very small letters on address label states an address in Middlesex. Big mistake using this site. I feel like a total idiot.

I won't order again from this company. I am sure that some of the items are good bargains, but the top I ordered was made from very cheap material, and was not even the same color as represented online. In addition, the neck style was almost entirely different. It was sewed with what looked like dental floss. It takes about 2 weeks for an order to arrive, and it comes from China, so ther is really no way to return.

I have purchased many bathing suits in my life time as I am a " water-bug", this swimming suite ranks right up there. Very well made, perfect color and I just love the style. I am going to order another one!

I bought a blue pockets slim crop pants from rotita. The ordering process at this online store is very simple. Everything is easy and if you have some concerns, its customer service is always available to answer your entire question. I found an awesome site where you can find many items at great prices as well as the quality of the items. I am really

Waited almost a month for my order, finally received it and the dress that had nothing but rave "reviews" was a complete disaster! First thing wrong color, not the material listed on the website, wrong cut, also extra fabric (dress was not tailored properly, just cheaply) and the seams are coming undone. I tried to contact them but it's like this company doesn't exist. I wrote a review on their website and its no where to be found, so obviously they are filtering their reviews which is illegal. Now I'm stuck with a dress that I'll probably just throw away because I'll have to spend at least $50 to get it tailored properly, not worth it!

Well let's start with the tracking is in Chinese only but they accept my american money. Customer service is no help at all. The quality of the item is disgusting for what you pay. Its not true to size and my swim suit is cut uneven and thread is coming out mind you I just received it yesterday. I will never shop from here again

A first time buyer the dress didn't fit right all I wanted to do was exchange, but no it is going to cost me more than the dress!
Customer service sucks
No idea who gave them 5 stars maybe family members!

Ordered 3 garments. Two were nothing like the photos, and I mean NOTHING! Two different coloured fabrics were used in one dress, the neckline of the other hidden behind scarves in the photo. Spent ages trying to get a returns ticket, they said the shipping costs would be too expensive and offered me 'compensation' in way of some credit on my account. Said no I wanted a refund, so said I would be liable for shipping costs back to Shanghai included recorded delivery at which point they would offer a 60% refund! This is an absolute rip off. Do not touch with a barge pole.

Received items quickly despite coming from China (which isn't clear from the website). Shoddy quality with cheap fabric- looked nothing like the website photos. Unable to open dispute on site as they make the process difficult. Finally after contacting through various mediums including Facebook (but they delete all the negative comments from their page just as they add false positive comments and reviews) I received a reply. They refused full trying offering me a measly 15% OR a return to China which would cost as much as the items! Unhelpful and dishonest. I managed to get full refund from Paypal thankfully! Don't buy from this moronic company.

I ordered two items and paid extra shipping to receive in 2-3 business days. THREE WEEKS later they arrive. The dress is an XL and would fit a 10 year old anorexic. And the shirt is some awful variation that no one should wear and also made for someone that is a size 0. The size chart is incorrect, the colors are suggestive at best. Tried to contact, but have been ignored. This is a company in China that is stealing real pictures and then making knock offs to look like them.

This company sucks. Takes forever to get the stuff. If there's a problem forget getting your money back ar exchange it. They won't send you a label to return. They keep you in circles. They're asking for pictures to send them and website keeps coming up saying invalid website. Very frustrating and maddening. Looks like I'm out $100.00