Rotita

I love Liligal.com! An amazing selection of items (something for everyone!) at shockingly low prices, not to mention the excellent customer service! Very happy with my purchases as well as the high level of service received. A great experience, highly recommended!

This company is based in China. My order took more than 3 months to arrive - 3 items in 3 different packages arrived weeks apart (one arrived only after my repeated contacts to the company and multiple requests for a refund). Each item was extremely poorly made - cheap fabric, one sleeve longer than the other, strings hanging out everywhere, seam not completely closed, very odd, mismatched lengths overall. Company is very hard to communicate with. My attempts to return items for a refund were responded to with a series of strange statements and threats. Finally, after months of attempted communication and dispute of charges through my bank, received partial refund. Avoid this company, dont be misled by their ads!

I ordered a bunch of items from what has to be this same company but under a different name. The clothing they display on web site are adorable & well made but what you get is not. They make them in a sweat shop in Shanghai & they arrive weeks or months later, smelling of stale cigarette, looking like they were made in a HS home ec class. There is no brand label inside. They are sized too small. Save your money & only order from legitimate stores here in the U.S.

Their website says the shirt is a polyester/spandex blend which was correct on the very first shirt I purchased. After that, it was a crap shoot. I ordered 3 more and they are all poly/cotton blend thus non-stretch. This also makes the fit horrible, like it's made by a beginner's first sewing project. I'm sending mine back, took a pic of the online chat of them saying they'd refund me once they receive it. After reading the reviews here, I don't like my chances. I will never order from this site again.

There was a lot of information on size measurements which is great. It helps reading reviews and seeing pictures because most of us don't look as good as the model. It took a little long to arrive but I am very happy with what I ordered.

I ordered a swim suit size med. It was more like an XXL. The sides of the top were so wide, and the bottoms were so loose, they staged on my butt. Very cheap material, and took a month to get here. Will never oder anything g from this company. Get what you pay for! Please don't order from this place

It's thicker than I expected but still good for summer if you need to get dressed up. My only issue is the shoulder pads, I cut them out and the shoulders still seem really pointy. I like some structure but it fits as more of an old school shoulder pad.

It took me 3 months to receive my order. I submitted several customer service request and never received a response. The products I ordered looked as if they were made by a rookie seamstress! Looks like they attempted to make what I ordered using the wrong fabric. The sizes are not true sizes, extremely small. Cheap material and nothing was long enough. My maxi dress came to my knee not ankle. I wasted my money literally! I should have left this China manufactured bull$#*! where it was!

Sincerely,

Mad as HELL!

I was really pleased by the amazingly large selection of swim wear. So many different styles, patterns and colors make it really difficult to choose just one or two... in fact I ordered three. The suits are quality made, so cute/ pretty and do look just like the photos on the website. I am very pleased w/ my purchases and highly recommend Rotita. The ONLY slight downfall is you will need to order ahead of time as it does take 3-4 weeks to receive your purchases, but you are made aware of this at time of purchase and w/ the money you'll be saving is absolutely worth it.

Cheap quality, no tags to know what item goes in what bag to return. Nothing is true to size or description as on website. Some of the models look plus size but I would like then to try on some of this CRAP I received! No customer service, phone number is not in service! They could learn from Amazon how to treat their customers. Better Business Bureau will be hearing from me. Does bait and switch ring a bell?

Ordered 3 dresses at a cost of 100. When I received them the quality was extremely poor, looked nothing like the pictures and we're just badly made. Returned goods to China and 2 months later and many emails back and forth I still have not received back my pathetic 60% refund and doubt I ever will. This company is a fraud and I would warn anyone who thinks of buying something online from them to not bother. You'll end up just throwing money away.

This site is a five-star online fashion store in my heart. I love shopping at this site, there's so much to choose from. They have everything I want or need in.The price you can't beat it and the quality is actually pretty good, what's more the size chart is really helpful for I measure myself and the larger fits me perfect.

I love Rotita clothing. It's quality and online shopping is way more productive than in-store shopping here in Little Rock, AR. For petites. They simply don't have enough to my liking. They've even told me to go online for a better selection of petites.The store is nice, and the staff has always been courteous and helpful. Love online best. Good sales.

I purchased a top which was not true to size... sleeves were too small. To return anything, you have to create a return ticket which I tried numerous times to no avail. Says my order # was not right (pasted/copied it straight from my PayPal account). So I put that exact order # in their shipping tracking page and it recognized it... funny huh? So wished I would have seen this site before ordering from them. I am so disappointed as the price of their clothing is not cheap and basically flushed that money spent down the toilet. Learned a valuable lesson. 0 stars for sure!

Ordered over £100 of clothes. Sizes far too small! I contacted them by their ticket. That in its self was a nightmare. After numerous ticket contact I got nowhere. I asked for return address nothing. So I returned the clothes to a returns address on a label on packaging by Royal Mail with recorded delivery. Parcel was signed for proof provided. I am still waiting 4 months for my refund! I kept one top for my niece so amount owed to me is £82. They are just ignoring me! When I try to ticket it says Ive already taken one!

I've got an apple body type with a smaller bust. I wear size 14 and the XL suite fits perfectly. This suit is wonderful. The straps also are adjustable in length if you need it. The bottom was fine for me. If you have a full bottom then the bikini bottom might not cover as much across the back as you'd like. The top perfectly hid the thick middle I have from both my body type plus baby weight.The suite itself doesn't feel cheap at all. I'm very happy with it!

This company used to be called LuluGal but I guess there were so many complaints they thought they could just change their name and start over. I ordered two sweaters and was given a ship date that came and went with no updates and no shipment. They are impossible to get a hold of and they do it intentionally. It took more than a dozen emails, but I finally got my order cancelled (more than a month after I placed it.) They charged me a cancellation fee even though they were weeks late in getting my things to me. I dodged a bullet there because I've seen photos of their cheap knock off clothing and had I received my order I would have been stuck with it. It's no wonder they don't include the heads of their models, they're ripped straight from other company's ads! Look up the reviews for their new name AND their old one, nothing has changed but the spelling!

Never bought a bathing suit online before, but Im not disappointed. Great fit. Only issue was that it took longer than expected to ship from the order date. But when I contacted customer service they responded quickly. Once it was shipped it arrived in a few days. I will be ordering again from LiliGal!

Buyer beware - you will not receive full refund, even if it is their error or defective product.

Ordered bathing suit that arrived with manufacturing defect. Shoulder strap was attached backwards so it twisted over shoulder. Since it was stitched, could not correct. Return was processed but they would not refund shipping. I requested refund of shipping because they didn't send me product as advertised and defective. Would not refund. Poor customer service. Why should I pay for them to ship me unusable product? It was their error. Bathing suit would have been ok for the price had there not been this defect.

Update - Rotita posted to this review Aug 24 requesting additional info. I provided info on Aug 25. Response on Nov 7 "sorry insurance fee cant be refunded...".

Of course they can refund any fee they want. The true statement should be they WON"T refund insurance fee.

Worst website. Ordered items and never got them, they then gave me a fake fedex tracking # and said they tried to deliver my package via US postal service on a sunday. I'm glad I went through paypal. Otherwise i'm not sure if I would of gotten my money back.

This dress fits like a dream and feels amazing. I've since purchased two more dresses and both of them fit amazing as well, check out my other reviews for those if you are interested. This dress is a winner, you can't go wrong, hugs in all the right spots and hides any imperfections. Perfection!

At first we had some confusion with my order. I had to do a return because the beautiful swimwear that I ordered just didn't fit my crazy body. But customer service kept promptly working with me until the issue was resolved. Things will get messed up sometimes, even in the best of places. But Rotita communicated with me very well and I am looking forward to doing business with them into the future. The product is well made too.

My first delivery was stolen by delivery driver here in Australia. Rotita sent a second shipment which I received and was very thankful for their professional handling. The products were all good quality and materials.