Rotita has a rating of 4.1 stars from 10,212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rotita most frequently mention customer service, good quality, and bathing suit. Rotita ranks 3rd among Discount Shopping sites.
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Love the clothes from this store. They are extraordinary and very up-to-date. New, fashionable items are added every now and then. Shipping to Poland is very fast! I highly recommend it if you are looking for perfect dresses. I was ordering pants for the first time and I am very impressed with the quality!
I purchased some bikinis in March, received them over 1 month Later. The sizes are wrong, I returned them all at a cost to me of £35! The communication with the customer service department is shocking. They won't refund me, they keep just asking me for the same details every single time and we are literally going round and round, I will not give up on my refund I spent £85 with them. DO NOT BUY FROM THEM!
Rotita.com is the best online shop for womens vintage style clothing. I enjoy wearing vintage and retro styles and have received several compliments on the red dress and also on the black dress. The prices are competitive and there is always a sale. Plus they offer 30 days easy return but believe me when I say that you will not want to return your items because they are so very nice and all measurements are provided on the site so you can be assured of a proper fit. I am so glad I found this site.
Okay, so my item will not make it before Christmas. I gave this company another try thinking the first time was just a mistake only to be done again almost the same way as before. I placed my order on 12/10 to find out 7 days later it was shipped which obviously changes the 6-10 day timeframe given by your website all together (false advertising). I am so sorry but this experience will make another bad review from me and I will not be using this company again.
If I could give a zero I would! I placed an order (5 items) which took about a month to receive. 4 out of the 5 items were very cheaply made, so thin you could see right through them (not at all like the pictures on the models), they fit me horribly, and I flat out didn't like them. The website says you need to contact them to get a shipping label to mail back. I have been emailing for a week now, and am having trouble getting the label emailed to me. Make sure that when you place an order you won't want to return it! I have never in my life had so much trouble dealing with a company.
This company is a complete scam! Debited my account the wrong price compared to invoice. Ordered dress 04/02 and still no sign of it being shipped! Shocking contact process- you have to submit a ticket which I have done twice now. They either don't reply or when they do they say they will ship it 'soon'. I have no hope in ever receiving this dress or my money back. Do not buy from them!
Hi Rachel,
Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please tell us your order number?
Its a nice cotton t-shirt with a slightly contoured fit. I have bulges that need covering and this shirt does it well without being clingy or boxy! The length is great; little or no shrinkage. Ideally the sleeves would be a bit longer, but that's not a deal-breaker. The weight is nice for summer. I bought it in navy and there's no see-through. I'm glad I tried this; I plan to order other colors
I've bought a few items from rotita (jeans, blouses...) over the last few months and am pleased to say I'd be happy to recommend the site for shopping. The products arrived in good order and in reasonable time. The order was processed immediately and delivered within two weeks. Just be conscious of size variations. Pricing is decent so making up for mistakes isn't such a worry; especially of you have friends of similar size.
Thought I'd take a chance to order from an overseas company. So glad I did.
I ordered for the first time & my beautiful well-made blouse arrived in 16 days. By reading reviews I learned sizes run a bit smaller, so I ordered a size larger & the fit was perfect. Received lots of compliments & told them I got it at Liligal.com! I'll definitely order from Liligal again.
This company is probably the most customer service attentive that I have worked with. Order returned quickly and product as advertised. I had ordered the wrong size on two items and needed to return. They kept me informed almost daily, The day they received the pants they issued my refund that day and sent another email notifying me of that. Thank you for their being so courteous and responsive
I bought a romper in size Large and it may as well be an Extra small. There was no room at all for your torso and shoulders... It went from legs to arms with no space for your body. Waited ages for delivery and I'm really disappointed what I got when it arrived. I tried to sign back in the refund it too and It is saying my Email doesn't exist?! The whole thing is a con definitely do not order from Rotita!
Hi Lucy,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. The order number you mentioned is not correct.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
When we ordered items we're supposed to be here Feb 3. Our trip started on the 6. Items kep getting delayed so trip was over by time they finally got here. All items fit bigger, the material on bathing suit bottoms are almost see through. So will not buy them or recommend them again.
I recently placed an order with Rotita, even being skeptical with online stores. Rotita came through like a champ! I placed an order for several items but they were not all immediately available. They communicated that to me and shipped some right away, some when they were available. Through the whole process they kept in touch and everything I ordered arrived, exactly the way it was advertised on their website, maybe even better. Will definitely order from them again, they have great products.
I ordered what appeared to be a very nice blue layered dress. It took over a month to arrive{ from China!} it was not as depicted on the website no fullness in the layers and the two halves are different blues. It also drags on the ground so I will have to alter it and is altogether of very poor quality. I wish I had found these reviews before would have not ordered at all. Someone should shut this company down
* Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Placed order in good faith and received a coat that didn't fit. One arm longer than the other one and very poor quality. Contacted the company and they said I could return it but they won't give me the address so it can be returned. No address on any of their advertising. Paid for it with Discover but it was switched to PayPal and they won't do anything either. The phone number they give out is also not answered... Very poor business communication.
This dress fits well, thanks to ordering down a size as recommended in other reviews. The fabric is very soft and heavy enough to skip a slip but still cool and comfortable. It borders on being a little too long but is okay without hemming--just have to be sure to hold it up when going up stairs. I am 5'5" tall and weigh 155 pounds and ordered a medium. I bought one in blue and one brown and love them both.
Save yourself the hassle and don't even think about doing business with this company. It takes them FOREVER to ship your items, and once you get them and find out they are cheaply made and don't fit, the only way to return them is to pay twice as much than your original payment to send them back. There is absolutely zero customer service- all communication is done through email with someone who barely speaks English. Save your money and shop elsewhere.
Hi Amy,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber.
Best Regards,
The clothes in this order (10 tops) were nice looking. One of the 10 was a bit snug, but I think I can still wear it--watch for the shape of the bottom of the tops to see if they flare out a bit if you are no longer ideal body weight. Also check the fabric type--several I thought were dressy polyester and they ended up being jersey cotton--VERY comfortable, but not quite as dressy. Overall very satisfied and would buy from Rotita again.
This dress is simple in design without any complicated decoration, but very elegant. I like the dress shape because it makes me look slim. I also like the fabrics due to their high quality. Thank you so much.
From my first time looking through Rotita till now, it's always been extremely easy to navigate through and find exactly what you're looking for. There are filters that can help find items in your price range or style. Easy to add to cart; check on your orders, and pay. Overall, the site is just great in general.
I paid extra to ship a swimsuit quickly, still took 2 weeks to arrive. Suit is super tiny and see-thru. I've been trying to get a return going without any response from the company. $20 down the drain.
Hi Melissa,
The delivery period depends on the shipping method you choose. If you choose flat rate shipping, it’s quite slow and generally 2-3 weeks of delivery. Standard shipping takes 1-2 weeks, and expedited shipping is as fast as 3 days delivery.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
This company and all the other names it goes under are rubbish. Cheap, nasty clothes. They don't despatch within time scales stated. Refunds are difficult to get and you never get a full refund. My dress arrived damaged and the damage was right on the front of the dress and there was no way when it was packed that it could not have been spotted.
I really don't know how this company/companies are still allowed to trade on the Internet.
BEWARE - don't buy from them!
I purchased this one, and it is perfect to me. I could not have expected to find any better. This experience has also made me purchase 3 more suits. Awaiting their arrival, very excited! Hope them come earlier!
Great site for shopping. I used them many times never found anything wrong about their product and they are fast it product delivery. So whenever you order you can be sure about the delivery time without any doubt.
Ordered a bikini. Item was NOT as pictured (faded blue versus bright blue) and the item looked like it had been previously tried on or worn. Will be returning. Unsure yet if there will be problems with return.
Processing orders takes patience to wait for but they're quick to ship once that part is done. I've always received my package earlier than estimated arrival time which is awesome and received all items purchased, never missing any items. Merchandise is cute and good quality. I like that they have an app which is easier for browsing and or shopping on the go.
My first site jabber review. Wish I'd checked here before my $150+ order. Everything you've read is true. Once you place your order you can't get back onto web site to contact customer service etc. Fishy as heck.
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Hi Peri,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service