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    Rotita

Rotita

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Overview

Rotita has a rating of 4.1 stars from 10,225 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rotita most frequently mention customer service, good quality, and bathing suit. Rotita ranks 3rd among Discount Shopping sites.

  • Service
    1440
  • Value
    1388
  • Shipping
    1400
  • Returns
    1294
  • Quality
    1377

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 92.8%
Positive
270
Neutral
4
Negative
17
View ratings trends
376
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How would you rate Rotita?
Top Positive Review

“Shopping on Rotita”

Terpet R.
12/21/24

I have purchased a number of items on this website this past year. The clothing and prices were good. Shipping takes awhile because products are made overseas.

Date of experience: 12/21/24
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Top Critical Review

“Bad customer service”

Vickie G.
10/8/24

Placed my order on Sept 9 didn't receive it until Oct 8. It took almost a month to get my order. To me that is ridiculous to have to wait that long for two shirts and a cell protector. I had picked out 6 items and have them sitting in my cart.But at this time I don't plan on ordering or recommending people to order from you at this time.

Date of experience: 10/8/24
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Reviews (10,225)

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Reviews that mention popular keywords

customer service (1343) bathing suit (539) return policy (165) order number (110) return address (104) shopping experience (77) delivery time (52) right size (56)
Thumbnail of user sylviet21
Canada
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Je ne sais pas comment fonctionne votre site, mais il semble que j'ai fait deux commandes et pourtant je n'ai qu'un transaction. A cause de cela, une commande avec 1 article et une autre avec 4 articles. Ce qui fait que je n'ai pas eu le 60% de rabais. La personne du chat a réussi à comprendre mon problème et a trouvé une solution

Date of experience: September 4, 2022

Thumbnail of user marinac183
Italy
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Io amo questo sito e quest'azienda. Hanno un sito davvero realizzato benissimo, ho diversi loro capi enoltre a essere davvero bellissimi e unici sono davvero di altissima qualità. Hanno una vestibilità pazzesca, sono freschi. Io vi consiglio assolutamente di acquistare da loro, tra l'altro i pacchi arrivano anche presto. Super consigliato

Date of experience: July 2, 2023

Thumbnail of user moniquel146
Canada
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

Ce n'est pas la première fois que je commande un article chez Rotita et à chaque fois je suis entièrement satisfaite.
La qualité des vêtements, leurs services professionnels et le suivi des commandes font toute la la différence.
Cette compagnie mérite d'être recommandée.
Monique Laforest

Date of experience: April 15, 2022

Thumbnail of user chiarav3
Italy
1 review
0 helpful votes
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August 25th, 2021

Sono rimasta davvero molto soddisfatta, ho preso un vestito ed è arrivato velocemente, con tessuto di ottima qualità, mi è piaciuto molto proprio come un foto, sono molto contenta. Il vestito che ho scelto veste la taglia giusta, più che soddisfatta. Consiglio a tutti

Service
Value
Shipping
Returns
Quality

Date of experience: August 24, 2021

Thumbnail of user petraitisr
Florida
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

I got my order, takes time to arrive, but was worth it to wait. I'm very happy with my criss cross pink bikini set. True size.

Date of experience: April 17, 2023

Thumbnail of user arlettep7
Canada
1 review
0 helpful votes
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March 23rd, 2022
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Après avoir reçu ma commande, j'ai dû retourner les hauts des 2 tankinis qui étaient trop grand ainsi qu'un 2 pièces car j'avais reçu 2 bas et pas de haut. Le seul côté négatif est le 25$ que j'ai dû payer pour retourner ma commande dont les erreurs n'étaient pas entièrement de ma faute. Tous les échanges que j'ai eu ont été très clairs et cordiaux

Date of experience: March 23, 2022

Thumbnail of user alessandrao2
Italy
2 reviews
0 helpful votes
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March 28th, 2022
Verified purchase

Parto subito col dire che il sito è molto semplice da utilizzare. La scelta dei prodotti è molto ampia. Ho preso una tuta di jeans ed ho constatato la buona qualità del capo, tessuto morbido dalla buona rifinitura. Buona la vestibilità

Date of experience: March 28, 2022

Thumbnail of user geraldineb181
Australia
4 reviews
1 helpful vote
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June 1st, 2022

Habe zum ersten Mal bei diesem wunderbaren Shop bestellt und war sehr zufrieden. Der Service ist erstklassig. Gut gemacht, rief mich gleich am Morgen an, alles wurde besprochen und nach meiner Zahlung wurde noch am selben Tag versendet, das erste Mal, dass ich diese Art von Service erlebt habe, obwohl ich viel bestelle.

Date of experience: May 31, 2022

Thumbnail of user courtilh
France
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

Bonjour, je suis satisfaite de mes articles chez Rotita, les pulls sont de bonnes qualités la seule chose c'est que la taille M est un peu grand par rapport à notre taille M française mais ça ne change rien à l'article, je recommanderai sur ce site très prochainement

Date of experience: December 14, 2021

Thumbnail of user ngahuih
France
1 review
0 helpful votes
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September 14th, 2015
Verified purchase

Je l'ai acheté trois couleurs de l'élément. Colorful comme la PIC. Comme la façon dont elles correspondent. Maintenant, je veux acheter les autres couleurs aussi. Confortable et pas cher, la qualité est également satisfaisant.

Date of experience: September 14, 2015

Thumbnail of user valentinas65
Italy
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

Ho scelto questa questo abito per un evento importante: la laurea di mia figlia. Il vestito è di ottima manifattura e qualità. Tutti hanno apprezzato e mi hanno fatto i complimenti. Grazie Rotita, i tuoi abiti sono stupendi e di ottima qualità. Valentina

Date of experience: July 6, 2022

Thumbnail of user veronicam615
Italy
1 review
0 helpful votes
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March 29th, 2022
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Sito molto intuitivo e prezzi fantastici, i capi d'abbigliamento sono di ottima qualità, il mio cardigan è super morbido e veste perfettamente, sono felice di aver trovato un brand che offre prodotti di qualità ad ottimi prezzi.

Date of experience: March 29, 2022

Thumbnail of user dorothym97
Belgium
2 reviews
0 helpful votes
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October 7th, 2023

Je sius content de mon achat de maillot bain la couleur es vriament jolie. Normalement il y a encore une piece que je devais reçevoir mais il est plus dosponible, j' espére que je vais reçevoir mon argent de cette article (*******)

Date of experience: May 18, 2018

Thumbnail of user sheilac586
Spain
2 reviews
0 helpful votes
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May 28th, 2022
Verified purchase

Muy contenta con el vestido estampado de florecitas blancas y fondo verde!
Es muy lindo, fresquito para el verano y cómodo.
Es un vestido que le puedes combinar con cuálquier zapato porque se hace un super look.

La calidad del vestido es excelente y la entrega del pedido es fácil y rapidísimo! Les recomiendo 100 % el producto.

Date of experience: May 28, 2022

Thumbnail of user hayleg
Italy
1 review
0 helpful votes
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September 14th, 2015
Verified purchase

La camicetta ho comprato da Rotita ha diversi colori e io li amo tutti! Blu Royal è uno dei miei colori preferiti quindi questa volta ho ordinato il blu royal uno e il colore è fedele all'immagine. Love it mooooolto molto.

Date of experience: September 14, 2015

Thumbnail of user robertar190
Italy
2 reviews
0 helpful votes
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September 19th, 2022
Verified purchase

Questo abito che ho preso è davvero meraviglioso. La stoffa è abbastanza pesante, ovviamente è perfetto per l'estate, ho preso una taglia S e mi va a pennello. Arrivato in tempo e spedizione abbastanza veloce

Date of experience: September 19, 2022

Thumbnail of user leblondl
Canada
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Belle qualité du vêtement. La grandeur est parfaite et il est vraiment comme sur la photo. Je suis vraiment contente. Je recommande votre site, on a pas de mauvaise surprise et ce qu'on voit c'est vraiment ce qu'on reçoit. Merci!

Date of experience: July 4, 2022

Thumbnail of user dianeb2240
Canada
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

Je suis très très contente de votre service à la clientèle. J'aime bien Rotita, je ne connais pas encore tout vos produits.Ce que j'aimerais le plus de votre part, c'est une explication à savoir comment vous fonctionner, les points, les coupons, les rabais etc, etc. Merci beaucoup.

Date of experience: May 20, 2022

Thumbnail of user vanessar403
Spain
0 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

He recibido varias prendas de esta tienda y he de decir que estoy enamorada de ellas porque tienen una calidad ideal. En este último pedido compré un vestido de lana y es ideal, a la hora de pedir lo mejor es comprar la talla que uses siempre porque de talla es perfecto

Date of experience: January 18, 2022

Thumbnail of user charlotter291
Switzerland
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Habe die Ware endlich doch noch erhalten. Nach mehreren E-Mail Rückfragen bei der Firma Rotita konnte man mir doch noch helfen. Bin trotzdem zufrieden, obwohl die Lieferung und schon längst bezahlte Ware sehr lange gedauert hat (über zwei Monate) und ich bestimmt nicht mehr bei dieser Firma bestellen werde. Auch entspricht die Ware farblich nicht exakt der Beschreibung im Facebook.

Date of experience: May 11, 2022

Thumbnail of user helenab59
Portugal
4 reviews
1 helpful vote
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September 3rd, 2021

Faço compras na rotita desde o início deste ano 2021 e estou muito satisfeita. As roupas têm muita qualidade e a loja tem uma enorme variedade de artigos.
Super recomendo

Date of experience: September 3, 2021

Thumbnail of user brendas1814
Italy
1 review
0 helpful votes
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December 24th, 2021
Verified purchase

Abito bellissimo, come da foto. Adatto per sentirsi speciale in un giorno importante o per rendere tale una qualsiasi festa. Tessuto bello con parti elasticizzate. Taglia perfetta.

Service
Value
Shipping
Returns
Quality

Date of experience: December 24, 2021

Thumbnail of user zoraidac9
Spain
1 review
0 helpful votes
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January 6th, 2022
Verified purchase

Me ha gustado muchísimo este jersey! Tiene un tejido genial y además te sirve para todo el invierno porque el cuello de pelitos se le quita.
La talla perfecta!

Date of experience: January 6, 2022

Thumbnail of user jocelaineu
Guadeloupe
1 review
0 helpful votes
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January 27th, 2022
Verified purchase

Je suis très très heureuse d'avoir connu ROTITA.
Les vêtements sont magnifiques.
Les couleurs et la qualité identique au description sur le site, il n'y a pas de truquage.
Merci ROTITA.
Je reste fidèle à mon site de vêtements en ligne ROTITA.

Cordialement MME. URGIN.

Date of experience: January 27, 2022

Thumbnail of user luciad62
Italy
1 review
0 helpful votes
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December 31st, 2021
Verified purchase

Ci mettono un po' ad arrivare i prodotti ma devo dire che sono sempre molto soddisfatta, c'è qualità nei tessuti e un prezzo adeguato
Sono rifiniti in ogni dettaglio e ottima è la vestibilità

Products used:
Dresses

Service
Value
Shipping
Quality

Date of experience: December 31, 2021

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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.

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Thumbnail of user lindaw70
Rotita R.
Typically responds within 3 days

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