business logo of RushOrderTees

RushOrderTees

Overview

RushOrderTees has a rating of 4.9 stars from 1,526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 4th among T Shirts sites.

service
118
value
100
shipping
92
returns
38
quality
114
This company responds to reviews on average within 6 days
How would you rate RushOrderTees?
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California
1 review
0 helpful votes
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Super Helpful Customer Service
April 20, 2023

The customer service is amazing. In addition to be hyper-responsive, they have very knowledgeable and helpful representatives. Tyler, in particular, was wonderful to work with. Overall excellent experience.

Date of experience: April 20, 2023
Heather F. RushOrderTees Rep
over a year old

We work hard to provide top notch service for our customers, thank you so much for recognizing this.

Tennessee
1 review
4 helpful votes
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Poor quality
July 31, 2022

I ordered t-shirts for my business. The shirts themselves were exactly what I ordered, however the print began to come of after 1st wash. They have been washed 3 times now and you can barely read my business name and phone number. These shirts were $35 each. I've reached out 2 times to them with no response. I will never use them again or refer them to anyone. If you want the poorest quality screen printing, and sorry customer service, then order from them.

Date of experience: July 31, 2022
Alyssa S. RushOrderTees Rep
over a year old

Hey Martin,
Thanks for reaching out about your order. We are sorry to hear your print has washed off and I would love to help you. Can you please send me an email to T.Mattis@RushOrderTees.com with your order number? I look forward to hearing from you!

Pennsylvania
1 review
0 helpful votes
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Ready for More!
October 8, 2019

We ordered t-shirts for the first time using Rush Order Tees last month for a work conference. Before Rush Order - we spent countless tries on finding a printer to help with no luck. Rush Order Tees was helpful throughout the order process. They made sure we had exactly what we needed, sent proofs for approval before they printed, and even followed up after we placed to ensure everything was correct! Thank you so much! You now have a customer for life. Our next event is coming soon. We'll be back for more!

Date of experience: October 8, 2019
Alyssa S. RushOrderTees Rep
over a year old

Hey Michelle! Glad you chose us to be your printing company! Sounds like you had a great overall experience! Let us know when you want to place another order!

New Hampshire
1 review
0 helpful votes
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Arrival time
December 14, 2022

Luke was very helpful in figuring out if my order would actually arrive within the estimated arrival date. We don't have a hard deadline time but it's still nice to get them when you tell customers you should have them by. He was very pleasant to work with!

Date of experience: December 14, 2022
Heather F. RushOrderTees Rep
over a year old

We are working really hard to make these deadlines and get people the holiday cheer they want. Thank you!

Iowa
1 review
0 helpful votes
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Great customer service!
October 27, 2023

I am very satisfied with the quality of the customer service offered by RushOrderTees. They were kind and quick about addressing a minor issue with my order. For that reason, I will definitely order from them again. Thank you!

Date of experience: October 26, 2023
Canada
1 review
0 helpful votes
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Custom Tank ordered
July 22, 2024

I ordered a custom tank top with my businesses logo printed on the front and back. The quality of the Shirt is nice and the ordering process was smooth and easy. When the shirt arrived everything looked good, and i was about ready to order a few more. I'm glad i didn't because after only a couple washes the logo on the back of the shirt started lifting off and part of it is already gone. I'm sure after a few more washes the whole logo will come off the shirt.

Date of experience: July 12, 2024
Alyssa S. RushOrderTees Rep
9 months ago

Hi Mason,

So sorry to see this is happening! The print should hold up for years, it looks like this possibly did not cure correctly. Please email me (a.seiders@rushordertees.com) directly with your order information and we'll get you a replacement asap.

- Alyssa, Customer Experience Manager

Georgia
1 review
0 helpful votes
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Great Online Assistance
November 25, 2023

I ran into some difficulty completing my order online due to my own limited computer skills. I used the chat feature and was put in touch with a live representative of the company within 2-3 minutes. He was very patient and walked me through the process painlessly.

Date of experience: November 25, 2023
Heather F. RushOrderTees Rep
over a year old

We are always happy to help folks navigate our site. We are so glad we could help. Thank you!

Ohio
1 review
0 helpful votes
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Best customer service
January 24, 2023

My experience working with Josh Ferrara has been as easy and helpful as I could ask for. He is responsive, friendly, and goes above and beyond expectations. I will not be using any other company (or person) to order my shirts and I tell everyone who asks about y'all.
Thank you

Date of experience: January 24, 2023
Heather F. RushOrderTees Rep
over a year old

We love to see this. We say we have a great team but we love when the members of that team get recognized for their fantastic service. Thank you!

Illinois
1 review
0 helpful votes
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Quick - Efficient - Professionally Persistent
February 1, 2023

I started to make this order months ago. I knew I needed to get these sweaters ordered and kept putting off. Rush emailed me periodically, with my cart saved reminding me to place my order. Today I finally said, "let's just knock this out" after getting the email reminder. I spoke with a rep to see about our corporate affiliations, and was taken care of very well. Quick - Efficient checkout service and platform. Now- to see if the delivery meets the expectation!

Date of experience: February 1, 2023
Heather F. RushOrderTees Rep
over a year old

So glad you were able to finalize your order leave the rest to us and you should be good to go! Thank you

Illinois
1 review
0 helpful votes
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Best shirts and Customer Service
May 12, 2024

My shirts somehow got lost in shipping. After calling Customer Service they made sure I had my shirts by the time I needed them. They were respectful, kind, and worked as a team to make sure I had the best costumer service. The graphics were fantastic, and the shirts were a good quality and comfortable. I used to be a race director. I would order a thousand shirts at a time. This company has great graphic to choose from and their Customer Service is exceptional. What more could you ask for? I would highly recommend them.

Date of experience: May 2, 2024
Laura W. RushOrderTees Rep
12 months ago

HI Cathy! Thank you for your feedback! We are so happy to hear that you were so pleased with the service you received and product quality :) We look forward to working with you in the future!

Maryland
1 review
0 helpful votes
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Great Customer Service
April 26, 2023

If the mantra "you get what you pay for" hold true, then look no further than Rush Order Tees. They will work with you to make sure that you are completely satisfied and happy with your purchase with above and beyond customer support.

Date of experience: April 26, 2023
Heather F. RushOrderTees Rep
over a year old

We really appreciate this type of feedback. We pride ourselves on a great team and even better service, thank you so much!

Kentucky
1 review
0 helpful votes
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HIGHLY RECOMMEND!
February 20, 2024

I made a custom sweatshirt for my boyfriend, paid express shipping, not only was it exactly what I envisioned, but it arrived a day early! It's very user friendly and comes out true to image on the computer. They give you different quality options and it was super easy. I loved the design notes option so you can make sure to convey what you're looking for and the chat option for FAQ was super helpful. Thank you!

Date of experience: February 20, 2024
Laura W. RushOrderTees Rep
over a year old

Hey Jax! We are so happy to hear you had a great experience :)

California
1 review
0 helpful votes
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Wonderful Job!
November 14, 2023

I ordered a t-shirt for a present and was a bit nervous. It's more than I expected! Very Happy! Excellent job! I'll be recommending this company to anyone who needs help with this type of project. Thank You!

Date of experience: November 14, 2023
Heather F. RushOrderTees Rep
over a year old

We love to make special gifts for great people, thank you for the opportunity to bring your design to life and for this lovely feedback.

New York
1 review
0 helpful votes
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Beautiful Sweatshirt Hoodie!
April 25, 2023

Ordered a sweatshirt hoodie not expecting much. Was I pleasantly surprised! Beautiful product. Very professionally done! Very happy with my purchase! This will be the place for me for all of my personalized sweatshirt needs! Thank you RushOrderTees!

Date of experience: April 25, 2023
Heather F. RushOrderTees Rep
over a year old

We love to see this! When you look good, we look good! Thank you for sharing and for this lovely review!

New York
1 review
0 helpful votes
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Super fast, quality product
May 11, 2023

I opted for a higher end quality sweatshirt and glad I did. It was worth the price. The screen print was done well. I can tell it won't come off. Pay special attention to your design before and during the order. My design looked different that the proof shown to me at order confirmation. It was a slight difference, but definitely noticeable. I contacted them to show them what I wanted. They confirmed it would be corrected. It was not. It's not a big deal because it's just for personal wear, but definitely something to consider verifying multiple times if necessary.

Date of experience: May 11, 2023
Heather F. RushOrderTees Rep
over a year old

We appreciate that you were still pleased with the end result. Thank you so much for this!

Washington
1 review
1 helpful vote
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I order an apron off of this website for Father's day. It got to me on the scheduled time they estimated (however it did take like a month). I was not satisfied with the design they printed and immediately contacted their customer service. They were easy to reach and responded instantly. They explained they got not make the design bigger due to seams on the apron but that they would offer a deal for my next purchase if wanted and a full refund. I do plan to use their services again even though this design I had in mind did not come out quite like I wanted. Highly recommend!

Date of experience: July 7, 2020
California
1 review
0 helpful votes
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Excellent
January 3, 2024

Luke was my customer service rep and he was excellent. I have purchased from Rush Order Tees before and had good luck. They were a bit more expensive than my previous printer but his assistance and suggestions made it well worth any additional costs. It is nice to see someone still has customer service and I am glad to pay for it. Well done

Date of experience: January 3, 2024
Laura W. RushOrderTees Rep
over a year old

Thanks for the positive feedback Rick! We pride ourselves on providing excellent customer service, and we are happy to hear you experienced just that!

California
1 review
0 helpful votes
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Great products, and service
May 19, 2024

I originally ordered shirts and they came right on time with a great quality material! When I wanted to reorder, I encountered an issue and Josh was super helpful in ensuring I was able to get a reorder placed in the time I needed!

Date of experience: May 9, 2024
California
1 review
0 helpful votes
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Great customer service
November 21, 2022

Luke was able to answer my question about when I would receive an artwork proof review. He was very helpful and did not brush me off by saying you all are busy. He gave me the assurance he would help get my shirts delivered on time.

Date of experience: November 21, 2022
Heather F. RushOrderTees Rep
over a year old

Happy to hear he was able to help and make this a smooth process for you, thanks for the feedback, its appreciated!

Texas
1 review
0 helpful votes
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Excellent Customer Service
March 15, 2023

A t-shirt was missing from our order. I called the customer service line and was able to speak to a real person with only two clicks - very important. Jessica answered the call and I let her know that I needed my replacement sooner than 7-10 days, and she spoke with the team and informed me that it would be expedited and arriving sooner than needed. The whole call probably took less than five minutes, she was very nice, and my issue was resolved. The customer service is a big issue for most places, but not here. They are on top of it and it's greatly appreciated, thanks!

Date of experience: March 15, 2023
Heather F. RushOrderTees Rep
over a year old

We really love to hear this and appreciate you taking the time to write this lovely review. We work hard to provide good service and it feels good to know we are getting it right. Thank you!