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RushOrderTees

Overview

RushOrderTees has a rating of 4.9 stars from 1,526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 4th among T Shirts sites.

service
118
value
100
shipping
92
returns
38
quality
114
This company responds to reviews on average within 6 days
How would you rate RushOrderTees?
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Oregon
1 review
0 helpful votes
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Geraldine was awesome...
January 13, 2023

If your company is good or great it is because of employees like Geraldine that don't treat every online chat like a deadline - she was very attentive to my questions and provided prompt answers and help so that the conversations didn't drag out...excellent customer service!

Date of experience: January 13, 2023
Heather F. RushOrderTees Rep
over a year old

We have a really great chat team and we are so happy to hear it shows! Geraldine will be thrilled to see this, thank you!

New Hampshire
1 review
0 helpful votes
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You guys saved the day
October 17, 2023

Needed to overlay text and didn't know about hidden space characters. Luke kindly enlightened me during our friendly discourse and I was on my way. It's the little things in a good design that stand out and make it special. I know my father-in-law will appreciate his birthday gift even more than he already would have. A+ to the site and team.

Date of experience: October 17, 2023
Heather F. RushOrderTees Rep
over a year old

We are so glad we could add some happy to you FIL's birthday, thank you for this!

Arizona
1 review
1 helpful vote
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First shipment never arrived. Then after contacting it took a few days for it to be approved, printed, and shipped. After 2 months, it was nothing short of full disappointment. I've ordered from other sites with much better quality before.

Date of experience: July 7, 2020
New York
1 review
0 helpful votes
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Rush Order Tees is the Standard
November 22, 2023

This team offers incredible consistent and friendly customer service. Their feedback for design placement is honest and valued. I appreciate how quickly questions are answered. Products are high quality and made to last. I am a painter who just started putting art on hoodies. The prints are superior everyone is impressed, including myself impressed. Thank you.

+1
Date of experience: November 22, 2023
Heather F. RushOrderTees Rep
over a year old

Be right back, grabbing some sunglasses for the glare from all of these stars...
Seriously, we really appreciate this feedback and these photos. We genuinely enjoy being able to help bring peoples designs to life and are happy to have worked with you on this. We look forward to a star filled future with you. Thank you!

Georgia
1 review
0 helpful votes
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Awesome Experience Start to Finish
April 24, 2023

With sponsors continuing to rush in last minute (good news) and wanting to include as many as we could before printing our event tees (challenging) I found you online! Rush Order Tees...Your customer service was blue ribbon from start to finish, answering questions, updating me on progress, creating solutions under a tight deadline and shipping expeditiously...even the packing and hand written note was A+ appreciated. I will be ordering more from you and thank you so very much for making our event look and feel so fun and professional!

Date of experience: April 24, 2023
Heather F. RushOrderTees Rep
over a year old

We love it when people have such a great experience. We also really appreciate this lovely feedback, thank you so much.

Pennsylvania
1 review
0 helpful votes
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I ordered shirts last minute for an event I did and never expected them to arrive so fast! The shirts are super high quality too and the graphic is very professionally done exactly likes something you'd buy in a store! 10/10 would recommend.

Date of experience: October 5, 2019
Alyssa S. RushOrderTees Rep
over a year old

Hey Lauren! We are happy you love your prints! We really appreciate the love. We are looking forward to your next order!

Florida
1 review
0 helpful votes
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Great Customer Service
October 9, 2023

Luke is a kind and knowledgeable agent. He's also very patient. Without realizing it, I basically asked the same question in a new way and he didn't express any irritation or impatience, even subtly. This is rare, lol. I'm glad he has my account and would prefer any referrals go to him!

Date of experience: October 9, 2023
Heather F. RushOrderTees Rep
over a year old

The force is strong with him and we are grateful for him being on our side. Thank you so much for this, we will pass this along to him!

Illinois
1 review
0 helpful votes
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Amazing Customer Service
October 16, 2023

I placed an order and didn't realize I ordered a similar color to another shirt my company already gave out in prior years, but Owen was able to get the shirt color changed for me with no issue. Thank you so much for this last minute change!

Date of experience: October 16, 2023
Heather F. RushOrderTees Rep
over a year old

Always happy to help make sure you are getting something you will love. Thank you for this!

California
1 review
0 helpful votes
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Super Happy with Our Tees!
June 29, 2023

It was very easy to work with RushOrderTees. I was always able to talk quickly with someone in person when I called. The product they created was really great! The colors and photo resolution were excellent. They arrived exactly on schedule. I haven't given the tees to my nephew and family yet. It looks like the sizes are on the generous side, but that should be totally fine. Better a little big than too small. The fabric quality is also excellent. I'm very excited to present these next week! Thank you for a great experience!

Date of experience: June 29, 2023
Heather F. RushOrderTees Rep
over a year old

We love to hear all of this. We appreciate your feedback and are so glad your excited to get these to their recipients. Thank you so much!

Texas
1 review
0 helpful votes
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Truly Exceptional Customer Care
December 25, 2022

The management of Rush Order Tees are truly honest good humans! They are quick to answer the phone and were beyond helpful for my requests. Tim went above and beyond, I will be forever grateful for the exceptional customer service I received. Thank you, I look forward to ordering more in the future!

Date of experience: December 23, 2022
Heather F. RushOrderTees Rep
over a year old

Wow, thank you for this. We really pride ourselves on the service our team provides. Real people. Unreal service.

Tennessee
1 review
0 helpful votes
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Had to change my review
April 14, 2023

I ordered 2 t-shirts with graphics. One came out very well. Another had a graphic and text that were supposed to be predominantly red, but were orange. After getting 2 more shirts thar were still orange, I put up a negative review here
Heather from customer support contacted me and had to make multiple calls to reach me but persisted. She personally oversaw another attempt at the shirt on a short sleeved shirt. When that looked good, she had the long-sleeved shirt that I originally ordered printed. What was really cool was that she sent the short-sleeved shirt on with no charge. The design, in the end, turned out beautifully. I gave 4 stars; if I'd been reviewing Heather, it would be 5 stars.

Overall, I would order from RushOrderTees again and would recommend them to someone else.

Date of experience: March 15, 2023
Minnesota
1 review
0 helpful votes
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Helpful customer service
April 18, 2023

Josh F was very helpful with my order of safety green t shirts.
We changed up our order several times and he changed it
Out for me every time. I was able to communicate by
Email which is what I prefer. Great customer service. Look forward to receiving
The shirts.

Date of experience: April 18, 2023
Heather F. RushOrderTees Rep
over a year old

We look forward to getting them to you! Josh is amazing and always great at serving up VIP service. Thank you so much fro this lovely review.

Virginia
1 review
0 helpful votes
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The customer service for this company is outstanding. So much better than so many other places when you have to wait 24 to 48 hours for a response. Your company does such a wonderful job and are so efficient about it. Very happy with the T-shirts I order. Owen was terrific at helping me.

Date of experience: June 24, 2023
Heather F. RushOrderTees Rep
over a year old

Wow, we really appreciate this and love to know we are getting it right. Thank you so much!

New York
1 review
0 helpful votes
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Great Customer Service
September 28, 2023

This is my fourth time ordering and we've always been happy. Got a call today that the order I placed a few days ago could not be fulfilled due to the item being out of stock. I called and the representative said all the similar items were out as well. I had to do some research on the site to try to find a replacement so decided to use the chat feature. Ended up being helped by Luke in Sales who confirmed the item was in stock, that our design could be placed on there no problem, and that it would arrive still on the original delivery date. Crossing my fingers and praying that is all true and it arrives on time! Appreciate the willingness to swap items and rush shipping at no additional cost to us! Great business.

Date of experience: September 28, 2023
Heather F. RushOrderTees Rep
over a year old

While stock has improved greatly since the peak of the pandemic, there all still a few kinks here and there. So glad you were able to find an alternate product and Luke could help take care of it for you. We appreciate this honest feedback and thank you for your review.

Nebraska
1 review
0 helpful votes
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Had a few questions for first time print
November 23, 2022

The person I spoke with answered my questions and gave me piece of mind I would see what the design will look like before printing. This print is important as it's a gift for my daughter. I worked for months on getting it just right and have no clue how it will appear printed or if I set everything up correctly.

Date of experience: November 23, 2022
Heather F. RushOrderTees Rep
over a year old

We have a great proofing process in place to make sure you know just what you're getting. I'm glad this was helpful for you as you worked on something special for your daughter.

Switzerland
1 review
0 helpful votes
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Customer Help to Order via Chat
December 20, 2022

I wanted to initiate an International order, unfortunately I could not order through the normal way (as only shipping in US). Joshua from customer service carried me through via chat. Top, thank you very much.

Date of experience: December 20, 2022
Heather F. RushOrderTees Rep
over a year old

We can def ship internationally and IM so happy to hear Josh was bale to assist with this! Thank you!

Pennsylvania
1 review
0 helpful votes
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I chatted with Luke this evening to see if there were any discounts for our nonprofit to save on our apparel order. He was kind enough to take a look at our cart help us reduce the colors used, and even provided a discount. I'm so glad I asked, and it only took about 5 mins in all! Thanks Luke for your kindness, and to Rush Order Tees for fantastic service every time!

Date of experience: January 11, 2023
Heather F. RushOrderTees Rep
over a year old

It makes us incredibly happy to hear that you have had such a great experience. Thank you so much for sharing this!

Missouri
1 review
0 helpful votes
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Wonderful Fundraiser!
November 10, 2023

We designed an "est. 2023" t-shirt for our new wrestling club. We raised almost $400 for our program, the t-shirts look great and came very quickly. We had a few shirts missing, and they responded immediately and are fixing it today! I will definitely suggest rushordertees.com to other organizations at our school and use them again myself!

Date of experience: November 10, 2023
Heather F. RushOrderTees Rep
over a year old

So sorry to see you had some missing items but also so glad it did not tarnish your overall experience. Thank you for this great feedback.

Michigan
1 review
0 helpful votes
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GREAT service
December 22, 2020

I paid to have my order delivered to my house by a certain date. It did not arrive. The company refunded the extra shipping cost in less than 24 hours. Wow. They made a difficult situation more bearable. Thank you.

Date of experience: December 22, 2020
South Carolina
1 review
0 helpful votes
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Excellent customer service
December 14, 2022

When having difficulty placing an order online, I began a chat with Joshua F. He was concise in communicating, and efficient in correcting the issue. I was able to see a mock up of my order immediately. From there, I could quickly and easily place my order. I love that in a world where you can't just place one screen printing order (usually a minimum order of 12, etc. is required), this company will accommodate a single order. Joshua's quick work made my experience super easy. Also, as an addendum, I followed up with a phone call, and Jessica, who answered the phone was also efficient, helpful and cheerful! Will happily use this company again as the need arises.

Date of experience: December 14, 2022
Heather F. RushOrderTees Rep
over a year old

I am so glad to hear our team was bale to assist you and make sure you were all set. Thank you so much!