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RushOrderTees

Overview

RushOrderTees has a rating of 4.9 stars from 1,527 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 4th among T Shirts sites.

service
118
value
100
shipping
92
returns
38
quality
114
This company responds to reviews on average within 6 days
How would you rate RushOrderTees?
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New York
1 review
0 helpful votes
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Joshua F- very helpful
February 3, 2023

I contacted your company after seeing a segment on 6ABC this morning. I'm not a typical size lady & was having a hard time finding something still available in my size and I also wanted something to stand out from my normal Eagles attire for the Superbowl party. Joshua was on my request from the moment I reached out. Go Birds!

Thanks so very much, I will be a repeat customer! ~Kim C.

Date of experience: February 3, 2023
Heather F. RushOrderTees Rep
over a year old

We have garments for all shapes and sizes and you were in good hands for finding something just right. Thank you!

Colorado
1 review
0 helpful votes
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LUKE IS THE BEST AROUND
December 6, 2023

I can't even begin to describe how amazing my experience with Luke was. I was so lost and sucked at making shirts and he really pulled through for me. He made my shirt not look like a toddler made it AND he even gave comical jokes to make the process more enjoyable. 100/10 customer service skills. I offered to buy him a shirt to which he kindly declined. I legit want to make a shirt that says "Luke is the best employee at Rush Order Tee's." And no, I am not his friend, although I feel like we're besties now after our amazing interaction. Luke is the best thing to ever happen to you all and he deserves a raise.

Date of experience: December 6, 2023
Laura W. RushOrderTees Rep
over a year old

Thanks for taking the time to share your amazing experience with Luke! We are so lucky to have him on our team! His jokes keep us laughing all day long :)

Pennsylvania
2 reviews
0 helpful votes
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Rush Order Tees inquiry
December 16, 2022

I was in the hold queue for about 10 mins, requested someone else help me, got Luke and in less than 2 minutes he provided me updated info and confirmed my order is still due to delivery on the date I selected. Great job, Luke, and appreciate the help!

Date of experience: December 16, 2022
Heather F. RushOrderTees Rep
over a year old

Sorry for the wait and glad Luke was bale to help you out. Thank you!

Washington
1 review
0 helpful votes
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Guarantee was Honored
January 9, 2024
Updated review

Had a bit of a problem with my order not arriving in time for the holidays. I reached out to customer service, but didn't see a reply. (If you have the same issue try reaching out again, it wasn't in my primary or spam folder). They apologized for the inconvenience and sent a refund on my express shipping

Date of experience: January 9, 2024

Late delivery, horrible customer service
January 16, 2024
Previous review

Customer service is NONEXISTENT. Shirts were fine, but don't bother with express shipping. They showed up late (despite their guarantee), and I had to go to my gift exchange empty handed. I reached out to customer service two weeks ago and they have yet to answer.

You would be much better off just ordering a custom t shirt off of Amazon. At least they will make it right if you have any issues

Date of experience: January 9, 2024
Canada
1 review
0 helpful votes
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Owen is awesome
August 12, 2023

I had to make multiple changes on an existing order and Owen understood what was needed right away and explained the steps required and was clear and helpful. This type of customer service definitely will make me want to come back the next time I need a custom order.

Date of experience: August 12, 2023
Heather F. RushOrderTees Rep
over a year old

Happy to have him on our team, thank you for this!

Canada
1 review
0 helpful votes
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Fast, easy, friendly, transparent
December 21, 2023

I like that you indicate when we are communicating with a bot. Also it was so fast. Xander was very quick and friendly with confirming everything. Thanks so much. So far you're nailing the customer service experience.

Date of experience: December 21, 2023
Laura W. RushOrderTees Rep
over a year old

Thanks Carolyn! We truly pride ourselves on delivering excellent customer service :)

California
1 review
0 helpful votes
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Fast Response
May 2, 2023

I am getting ready to order shirts for our group and found a problem with the sizing charts for both the men's and women's Team 365 Performance shirts. Through your live chat option, Justyne K was able to get the correct charts to me almost immediately. Excellent customer service. Thank you so much!

Date of experience: May 2, 2023
Heather F. RushOrderTees Rep
over a year old

We love to hear this, s proud of our team and the service they give! Than you so much for this

Alaska
1 review
0 helpful votes
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Great Customer Service
November 22, 2022

I'm so appreciative of the customer service I received from Tim D today. He really helped me through my ordering issues and I could be more pleased. Thank you Rush Order Tees and Tim for being so patient and kind during our chat.

Date of experience: November 22, 2022
Heather F. RushOrderTees Rep
over a year old

We are so happy to here this! He is one of our top people and we appreciate hearing this kind of feedback

New York
1 review
0 helpful votes
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Baseball customed shirts
November 16, 2022

From ordering to having to approve the final customization, then getting updated and the final delivery being even earlier than expected, everything went smoothly and great! I am very happy with the end product and absolutely loved the thank you note on the package box. I will be ordering again from Rush Order Tees.

Date of experience: November 16, 2022
Alyssa S. RushOrderTees Rep
over a year old

Thanks, Lissette!

Mississippi
1 review
0 helpful votes
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Corey Cunningham T Shirt
July 10, 2023

I love your guys website. It was super easy to follow and a joy to use. Easy and quick design tools. This was my first purchase and was very impressed on the quality and care of my order. Customer service was great. I called and emailed and got a friendly person to assist me. My emails were always responded to quickly. Can't wait for my next order. Awesome experience.

Date of experience: July 10, 2023
Heather F. RushOrderTees Rep
over a year old

Wow, thank you so much for this lovely review! We look forward to continuing to work with you

New Jersey
1 review
0 helpful votes
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Needed Help with Minimum Quantity
April 19, 2023

Joshua F was so prompt in assisting me when I needed help with my order. I was ordering for my company and only needed 3 Men's shirts, but dozens of Women's. He was able to modify my order to bypass the minimum quantity, and also adjusted my quote to reflect the additional embroidery I requested. All of this was done within minutes, thank you Joshua!

Date of experience: April 19, 2023
Heather F. RushOrderTees Rep
over a year old

Women's shirts can be tricky we are so glad you had an expert to help you out. Thank you for this!

Wisconsin
1 review
0 helpful votes
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Excellent Customer Service! Thanks, Luke.
November 27, 2023

I have ordered from RushOrder Tees in the past for our business. The team loved the quality of the shirts and bucket hats. This time, we are trying out the sweatshirts for a special event. I contacted Customer Service because of my concern if the order would be received in time (and, of course, I wanted to minimize shipping costs and take advantage of the Black Friday discount). Luke figured out the best way to place my order so that the delivery date was guaranteed and I could get the best deal available. Thank you, Luke!

Date of experience: November 27, 2023
Laura W. RushOrderTees Rep
over a year old

Thank you so much for the positive feedback! So happy to hear that Luke was able to help you!

Louisiana
1 review
0 helpful votes
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I just started ordering from you and the shirts and hats I designed and ordered are beyond expectation. Your team of designers, and customer service sets the bar for other companies to follow. I will no longer be shopping and designing anywhere else.

Date of experience: May 4, 2023
Heather F. RushOrderTees Rep
over a year old

We look forward to working with you ono future projects, thanks so much for this!

Maine
1 review
0 helpful votes
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Customer service
December 13, 2022

I had few changes to my order and got great help from Luke L. He had great knowledge of the products and on how stuff prints. Ive placed a few orders in the last 4 yrs and this company has been wonderful. I had a couple small issues and they well compensated and rushed to get them out. Great company and people to deal with.

Date of experience: December 13, 2022
Heather F. RushOrderTees Rep
over a year old

This is exactly what we love to hear! We appreciate this review and are so happy to hear we are getting right, thank you!

California
1 review
0 helpful votes
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Favorite company
November 25, 2022

My favorite place to shoot for personalized items. I love that I can buy 1 or 10 items. New Nike sweater for amazing, they gave a free upgrade to my print and my order arrived 3 days before they said! So happy thanks!

Date of experience: November 25, 2022
Heather F. RushOrderTees Rep
over a year old

Loving all the wins in this review! Thanks for this incredible feedback!

California
1 review
0 helpful votes
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Excellent Service
February 6, 2023

I had the pleasure of speaking with Tyler H. About my order needs. He was patient, answered all my questions and offered expertise needs for me to confidently proceed with my order at the price point that fits within my budget. Much appreciated!

Date of experience: February 6, 2023
California
1 review
0 helpful votes
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Excellent Customer Service!
May 16, 2023

Recently, I had the pleasure of interacting with Tyler from Rush Order Tees. He provided truly exceptional customer service. From the moment I contacted him, he was attentive, responsive, and went above and beyond to meet my needs. Tyler was patient with my questions, offered clear and concise answers, and followed up with me to ensure that everything was to my satisfaction. The level of attention and care that he provided was truly remarkable and made me feel valued as a customer. I can confidently say that I would recommend this company to anyone in need of their services, and I look forward to doing business with them in the future!

Date of experience: May 16, 2023
Heather F. RushOrderTees Rep
over a year old

We love seeing his name next to all of these stars. Thank you so much fo this lovely review.

Ohio
1 review
0 helpful votes
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Luke L is amazing!
December 22, 2022

Best customer service by far! I was in a panic with an already rushed order I saw the preview come through not right at all. The text on the preview did not match the image I submitted. Instead of just reverting back to the original image I submitted he went above and beyond and helped me download and submit an even higher quality image making my design 10x better. AND my order is to be delivered as expected with no delays! Excited to see the final product!

Date of experience: December 22, 2022
New York
1 review
0 helpful votes
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Incredible Customer Service
December 1, 2022

I am extremely pleased with the customer service of this site, specifically with Luke L. I ordered several jerseys for a soccer league I am managing, and one of my players backed out after I had already placed the order. Even though it seemed pretty late in the process, Luke was able to remove the jersey from the order and refunded me the cost of the jersey! I couldn't be more happy with the help, and quick responsiveness of of Luke, and RushOrderTees as a whole! Highly recommend this if you need custom gear for anything!

Date of experience: December 1, 2022
Heather F. RushOrderTees Rep
over a year old

Sorry to hear you had a player drop out but happy to hear we were bale to assist you in adjusting your order. Luke has been a fantastic addition to the team and we are pleased to see him making our customers happy, thank you!

Pennsylvania
1 review
0 helpful votes
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In a pinch...
May 9, 2023

I needed senior night tshirts for our softball game, and the girls waited until a few days before the game to decide to tell me to order some. Well, I thought, no way this is going to happen. But, to my surprise and excitement, Tyler made it happen! The shirts came out exactly as expected, and I picked them up in time for the game! Tyler was very responsive to my emails and communications. It was a pleasure to order with Rush Order Tees, and I will again for any of my future needs!

Date of experience: May 9, 2023
Heather F. RushOrderTees Rep
over a year old

Gotta love the last-minute school requests, so glad we could help! Thank you!