RyanAir

We arrived at the airport 4 hours before the flight and were told that the airport desk is not open for check-in. No one told us to check in online. When we finally got an open desk we were told that the check-in would cost 110 Euros, this was almost double the cost of the flight ticket. We were told that we had to check-in online, but that we can't do it anymore as the online check-in closed 5 minutes ago and we had to check-in 2 hours or longer before the flight. Then the flight was delayed by more than an hour. We were therefore in time to check-in online, but were not allowed. We have repeatedly contacted Ryanair regarding a refund, but zero response in 2 months.

This airliner has taken the cost saving concept beyond the realms of practicality. Forget about the cheap bottle of water that they deny you on board but, do their employees have to be so rude and unattentive? If you happen to be at Edinburgh airport and have verbal exchange with one of the don't expect to understand a word of what they say. I suppose if you're a cheap airliner you can't invest on better quality people

Tickets are sold for 29€ and today when I checked in for a flight I had to pay another 55€ for check-in for each person!
I bought luggage separately and together a ticket to me and my son (2 tickets) cost a total of 115.40 €
And today I at the flight check-in desk they told that I have to pay another 110€
110€!

Can you imagine!?!

Not 5€, not 10€, but 110€!
Ticket 115€ and registration 110€ total 225€
Swindle, just unforgivable.

обманщики и воры

Продают билеты за 29€ и сегодня при регистрации на рейс мне пришлось заплатить ещё 55€ за регистрацию.
Я покупала отдельно багаж и два билета мне и сыну, стоили в сумме 115,40€
И сегодня мне сказали что я должена заплатить ещё 110€

110€!

Представляете!?!

Не 5€, не 10€, а 110€!
Билет 115€ и регистрация 110€ итого 225€
Надувательство, просто непростительное.

We are deeply distressed that an institutional company like ryanair is delaying more than 3 hours and even in this case we have not received any response for 8 hours and our problem has not been resolved. We are hesitant to choose this company. Besides the reservation fee and all the costs of our canceled tour, we can not get back even the price of the plane ticket we bought from ryanair. During this process we have sent to ryanair a lot of emails and we have not received any response.

Ryanair canceled my flight the day before I was due to fly home for Christmas last year 23d December 2020.
I used the link they sent me to be refunded, but did not get a refund. I then Phoned them up and was promised a refund within 3 weeks which I did not get. I then Filled in the on line form for compensation which would not except the correct information.
Having done all of the above I wrote directly to them vie email and all I received was email from them informing me that they were busy at the moment.
Ryan air cost me more than £200.00 and I haven't received a penny in compensation.
Nearly a year has gone-buy now would you trust Ryanair with your hard-earned money?

I handed my hand luggage to an attendant at the foot of the plane steps.It had to go in the hold as the overhead storage was full inside. I watched it go straight to the hold
On retrieval I went home and yes..., it had been opened and £200 of property was missing
Ryan Air say sent me one letter, 4 lines saying nothing to do with them Manchester Airport are responsible
Manchester Airport said twice in lengthy letters they do not unload planes the carriers agents do.Its clear to me Ryan Air do.
The real concern is that if someone can steal in full view of their work mates and there are no spot searches what is to stop them putting something in your luggage. A bomb or if you are lucky drugs, so you only get arrested if caught at the other end, not blown up
Ryan Air arent cheap and Manchester Airport UK, is not safe
*******@hotmail.uk

On flighing with Ryanair from Bristol to Hungary I was told there was no room for my hand luggage so it would have to be put in cargo area. When I arrived at my hotel in Hungary unpacked my luggage to find £300 pound taken from my luggage. Complained to Ryanair but basically was told prove that's how much was in there. My mother also had same experience had to put hand luggage in cargo on flight from Spain and her phone was taken has anyone else had this happen to them. Ryanair must be made to take responsibility for people's property

Can not believe Ryanair, due to French strike went to east midland airport to check then they cancelled our flight told to go home and rebook.No help from Ryanair no flights available so next day rang to book new flight confirmed the flights no confirmation received, rang back to be told no flights available but you can still the return flight what's the use when you can't get us there stupid or what. No holiday what a let down

I had the worst experience with the staff of Ryan Air at this location. Employees were all congregated together and in lively conversation with each other totally oblivious to their customers and their needs. Nobody told us anything about where to tag our luggage which became a major issue. When we approached a Ryan Air employee (still engaged in conversation with four other employees) she tried to put the blame on us. Speaking in scotish language which we couldn't understand a word of and talking a mile a minute and totally out of control. She did not resolve the issue and never gave us the opportunity to even explain the circumstances. These people must learn some basic English if they're to communicate with their customers and learn some fundamental customer service skills.