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How would you rate RyanAir?
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California
1 review
1 helpful vote
Follow Ryan L.
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Looking for good time... want experience for a threesome I want my first time to go all out... here for women only or other couples...

Date of experience: July 28, 2014
GB
1 review
1 helpful vote
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Worst
September 4, 2022

I travelled with Ryanair few times, never impressed. It's the Worst service especially when it comes to bags and visa check

Date of experience: September 4, 2022
GB
5 reviews
0 helpful votes
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Bargain
June 3, 2015

Have recently bought some crazy cheap tickets to Denmark, £15 each way in summer. Really can't complain at that price.

Date of experience: June 3, 2015
Greece
1 review
0 helpful votes
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Flight was canceled at 21:00
No drinks no food was given
A hotel was found only at 4 in the morning 1 hour drive to the hotel

Date of experience: July 5, 2023
Ireland
1 review
0 helpful votes
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Always a problem
June 20, 2023

In lanzarote Airport delayed for 2 haf hrs nothing changes with this $#*! company aer lingus is the way to go

Date of experience: June 20, 2023
GB
1 review
0 helpful votes
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That representative wouldn't help and just put the phone down on me!
Ryanair, you should be ashamed.

Date of experience: September 29, 2021
Malta
1 review
2 helpful votes
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My review is based on my mother and I's flight from Seville to Malta on the 29th of May 2022. Upon queuing at the gate, one of the check-in staff started making her rounds handing out pieces of paper and asking questions to passengers. She made a b-line towards my mum and I and out of the blue said our bags had to go in the hold. For a second I couldn't believe it. These are the same bags and same size and weight we used going up from Malta. So much so that I am thorough with travelling light and my mother's bag in particular is a Ryan air approved sized wheelie bag. To prove a point the lady at the check in placed it in the sizer which fit perfectly only to tell us that it's above the line! I thought to myself this is a bloody joke. Where are the candid cameras...?
In the meantime a quarter of the other passengers in the non prio line had bulky rucksacks twice the size of our bags which would have never fit in the sizer. I can bet my right arm. Long story short, I paid the 90 odd euros for this thieving discriminating act and vow to never use Ryan air again. This airline bends and manipulates the rules to suit them and they change from airport to airport and staff to staff. These guys looked like 3rd party check in handlers perhaps and they were as dysfunctional as my grandmother's hip replacement. Do yourselves a favour and use a real airline in exchange for proper service. I can handle everything else but I cannot accept manipulation of rules and conditions. My concern is these handlers are giving Ryanair a worse name. Apart from the odd hiccup I've never witnessed anything as shocking as this. More so, with the way they treated us.

Date of experience: May 30, 2022
Canada
2 reviews
1 helpful vote
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Absolutely DO NOT fly with this airline. For the sake of standing up against dishonest businesses, boycott such airlines. Google flights will help you find affordable prices with other reputable airlines through the year.

I am an avid traveler and have been traveling around the world since I was born, pretty much. I've grown accustomed to what to expect from good and bad airlines. When I traveled around Europe this time I did not know the notorious reputation that Ryanair had for ripping its customers off. Remember that discounted airline companies like this will try to make money using other methods to make up for what they're not charging you.

I booked my flight from Rome to Barcelona and did not receive a confirmation email or reminder to check in. So far, none of the airline companies I had flown with had let me check in online so I decided to arrive early at the airport and check in then just to be sure. The day before my flight, I received a text in Spanish and no email whatsoever. I thought the text was spam because I don't read or understand Spanish. When I showed up at the airport early to check in, the lady at the check-in counter (also know that Ryanair is known for its terrible staff and horrendous service, but I was a student backpacking on a budget) was extremely rude and literally said that she would be happy to let me miss my flight that morning unless I pay an extra 50 euros as a penalty for not checking in online. Instead of paying a total of 149 euros to fly from Rome to Barca, they made me pay a total of an extra 100 euros for in-airport check-in and baggage check-in (oversized baggage check-in is allowed so you don't have to pay an extra 50 euros for checking in your one carry-on item by the way). Many many airlines, specifically in European countries, hide this and lie to you to make you pay the extra 30-50 euros so keep that in mind.

All in all, I could have flown with a more prestigious airline and paid the extra 100 euros for good service versus the distress Ryanair cost me. Always remember that airlines like this never run on honest business. That's a huge lesson I learned while backpacking this time. After this scarring experience, I've chosen to boycott Ryanair with a passion. If you want to have an affordable but comfortable experience, I really recommend you avoid this airline. It really isn't worth it. I can officially say I would've had a more pleasant memory of my overall experience if this hadn't happened.

Date of experience: October 20, 2016
GB
4 reviews
14 helpful votes
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Simple, fast and with good price, RyanAir is for me one of the best transport company.

Date of experience: December 3, 2014
Poland
13 reviews
171 helpful votes
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They also like to auto-charge foe insurance as if most people even buy it.

Date of experience: November 25, 2015

Overview

RyanAir has a rating of 1.5 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RyanAir most frequently mention customer service, several times and next day. RyanAir ranks 205th among Plane Tickets sites.

service
48
value
49
shipping
26
returns
26
quality
46