Smells absolutely nothing like the original perfume. Bottle arrived in a dirty bag. The fragrance is repulsive kind of like a small rodent died in a bottle of chanel No. 5. I am throwing it out.
Aweful. Not even close. Smells like something for a 90 yr old woman. I am not sure if they had a single clue of what it was supposed to smell like. Very expensive for something I will never use
A great site which makes scents which are out of market. I really love the one i ordered, it was all i expected.
Even though I am happy with the scent matching of my discontinued Interlude, I am disappointed in your shipping. ( time it takes to get it, the cost, and the mess up of my last shipment
More than 40 years ago, my late husband gave me a bottle of Galore perfume soon after we began dating, and for most of our years together, he made sure I always had this delightful fragrance. When he became ill then passed away, I was no longer able to buy Galore - in fact, was no longer even able to find it anywhere. The last time I had any was a surprise gift from a friend in 2003, which brought back many touching memories of my beloved. In the past 13 years, I have not even smelled it since. Being able to even try to replicate it was something I dreamed of, so I was thrilled to find Scent Matchers! Being a senior citizen with limited funds, I didn't want to risk what I had on something that might not turn out as I remembered, however, so I had to be cautious. I finally decided to take the risk and ordered my bottle of Galore, and have just received it this weekend. I am SO GLAD I did this! I had to give the fragrance a chance to settle, as it apparently had become too hot in the shipment process and did not smell right immediately upon opening. But, once it had rested, it was WONDERFUL! I feel like that young woman who was blessed with the loving young man all those decades ago and all those blessed memories we shared have blossomed again in my mind's eye! THANK YOU, Scent Matchers! I shall reorder this scent! And I actually am considering 1 or 2 more! You have made this "old woman" feel alive again!
My initial order was not quite what I wanted but very close. They immediately offered to redo the scent I wanted. I was very impressed with their quick response.
I love the idea of getting a discontinued fragrance that smells similar to the authentic one i used to wear, unfortunately the scents they create give me a headache.
I have left 3 messages and sent 4 emails because their site states if it's not the right scent they will fix it. It's not even close and they are 100% non responsive. And this stuff is EXPENSIVE.
I was referred by a close neighbor, admittedly sceptical I placed my order.
Man alive! You surpassed my expectations. BASE SCENT 100- PROJECTION 100 & SILLAGE 100.
I am a Scentmatcher client FOR LIFE.
Masters of your craft.
Craig L JAN 06 2019.
So far I am gravely disappointed. I have not received the product,, nor have I even received any shipping info. I'm giving the company 2 more business days.
I placed my order 9 days ago. I haven't received it yet. I'm not sure why I would get a questionnaire asking how I like a product if I don't have it yet...
I wanted to thank you so much for your perfume. You went above and beyond to match the fragrance and I really appreciate it. I would gladly recommend, and use your company again.
Ordering was very easy. My favorite cologne has been retired and I have not found any cologne that comes close to it. I hope that you will be able to duplicate my cologne. Caru by Garden of Ireland.
I wanted to publicly thank scentmatchers for making my favorite scent reapear. Women always liked it, and I like it to. They do a great job and I'll be ordering again.
I am sooooo grateful for this company. Been trying for many years, without success, to find an acceptable substitute for my all-time favorite, My Sin. Can hardly wait to receive product.
I had a perfume that i bought on a trip to Mississippi, loved it tried to ordered it online it was from Paris they discontinued that scent but had many others to offer but I wanted the one I had so I went through ScentMatchers and I now have my perfume
"I have ordered my 'discontinued in the store' scent several times from Scentmatchers... and have always had a positive experience! The scent is perfect and so is the customer service!"
Hope the scent is as perfect as the ordering was. It was very easy, very straightforward and quick. I've been searching for a duplicate for Filigree for years.
I am very pleased with the scent I received. It exceeded my expectations. It brings back memories of my Mom. Certainly I will recommend it to my friends.
I have still not gotten my perfume. I have not gotten an email if it was even shipped. They should have Jungle Gardenia in stock. It is a very popular item.
Overview
Scent Matchers has a rating of 2.9 stars from 798 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scent Matchers most frequently mention credit card, smell anything and baby powder. Scent Matchers ranks 7th among Perfume sites.
Business History
Shortly after Scentcrafters formed, Adam and Angela also started their life together as husband and wife. Literally a couple months after that, Angela found out she was pregnant with their first child. At that time Scentmatchers was also created. Needless to say, it was a busy period for the Schultz's!
Scentmatchers started after Scentcrafters' customers repeatedly asked if we could also provide a service to bring discontinued fragrances back to life. After enough people asked us this, we eventually woke up to the idea that, "Hey, we should give people what they want."
In 2013 we took the next step as a company and hired our first employees. We now have over 28 years of combined experience producing discontinued fragrances, and to date we have sold over 100,000 individual bottles of discontinued fragrances.
In 2014 we decided to increase our commitment to customer service and we hired our first full time Customer Service Manager, Pravin. We pride ourselves on providing quick and prompt customer service as repeat business becomes the cornerstone of our company.
In June of 2017 we increased the amount of perfume oil we used in fragrances by 50%, which we feel increases the quality of our product by it more potent and longer lasting.
In 2018 we created this new streamlined website on the Shopify platform that we are very excited about. We also added 2 more full time employees as the business continues to grow.
Despite some initial growing pains, we are now considered one of the foremost experts in creating discontinued perfume and cologne. We look forward to recreating your memories as you become part of our story.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members