Scotiabank

The mortgage department is horrible. The mortgage agent are not trained and have zero finance knowledge at the Whitby branch. If you call the head office try to get someone from Maritime provinces. It will save you time. The solutions you will get are not outside of box, shows you can read about it online and come up with it yourself. I would recommend go to BMO, TD, RBC or any other bank. SCOTIA IS RED FOR A REASON A RED FLAG. GET READY TO GO THRU GENERAL CUSTOMER TO LOANS TO COLLECTION TO GENERAL CUSTOMER TO FINALLY GET TO MORTGAGE.

Reserve 4-5 hours of your day when calling scotiabank

My US pension is to be deposited and made available to me, on the 3rd of every month. Scotiabank DOES NOT follow the rules, nor the law, and forces me to wait up to 30 days before depositing MY MONEY into MY ACCOUNT! When I enquire about why the delays are happening, I am told they don't understand why, because there are no holds on my account. I call BS, because there have to be holds somewhere within Scotiabank. This money grubbing POS bank, is one of the absolute worst, on every, single level!

Ive been involved in a Fraud with someone who has sent me a Fraudulent check and I've Talked to The Customer Service they said the Fraud Department handles these Types of Problems and someone From the Fraud Department said that the issue might be resolved in 14 days but its been more than 14 days and Issue hasn't even Been Resolved Yet im Really Fed up with this bank my Account is Still locked and I can't even conduct online banking scotiabank has slow Service and I'd Not even Recommend scotiabank to someone I'd rather Open a Bmo Account Right now to be able to conduct online banking...

Literally the worst bank! They have the worst customer service, it takes an hour and a half to get a hold of anyone and when you do they are not helpful. Don't bother wasting your time with this bank

I've been trying to get a credit card for the past year and a half. Have had 3 meetings, sent multiple T4's, sent multiple paystubs, have done calls and emails back and forth. Now they're trying to call my boss, which is unprofessional its none of they're business to go and bug him about me getting a credit nor is it his business. Not only that, I have to have a credit card due to the fact I'm travelling and staying at a hotel in a few days, but they still haven't. And most paid parking will only allow you to pay with a credit card. A year and a half ago, they said I should receive it in the mail in 10-14 days and its been a year and a half. They have a very dragged out unnecessary process, when my friends with other banks have gotten one, ordered online and got it in 2 weeks, no issues. So if you're trying to get a credit card at Scotiabank, good luck. They will tell you it's coming then won't respond to you for weeks/months until you bug and bug them, then will add another requirement on top of another. They will make it almost impossible to get.

It was really great experience to talk to Customer representative (Mackenzie) to resolve my banking issues. I feel so glad. Thank you Mackenzie for your wonderful support.