Scotiabank

I have my open account with them. When i went to purchase my phone they asked me to call Transunion and verify because something is wrong, i got to know that my bank is not reporting my credits to bureau and my address is not even updated at their end. Millwoods and 91 Street banks are trying to sort this out and making excuses from last 4 months every time i call them they ask me to wait for more 60-90 days. Worst ever bank. Even financial advisor and bank managers can not help me at all. I spoke to Transunion they sent me a letter which never shown up at all. Bank want me to talk to Transunion. Transunion wanted me to talk to My creditors. They always talk about investments, which i do not wanna do... who will deal with the investment? With them they are not REPORTING ANYTHING TO CREDIT BUREAU... WORST BANK EVER NOVASCOTIA :( IT IS VERY STRESSFULL, IF SOMETHING WILL HAPPEN TO ME IT WILL BE ALL BECAUSE OF SCOTIABANK. They ae just making excuses again and again. Even i sent an email to their president's office as well. Never got any reply back, they just do not card for their customers. When ever i ask for an update they need more months but still not doing anything. They use to talk to me nicely but now its all changed. They do not understand other people's stress.

When ever you call the customer service, it takes forever for them to pick up there phones.
1h and 30 mins like wtf

My I'd expired during a really stressful move. My wallet got stolen from my broken into car and I needed a new card. I went to the bank and said I was who I am and also gave them alll my documents. They flagged me for possible fraud, froze my lost card and my online banking. And told me to get a new ID prior to getting a new card. I went back and fourth and finally they said there was a way through the paperwork I already showed that they could get it working. They have taken literally all my documents and information (things they really shouldn't have had in the first place) and started copying it…

I feel like

1. I'm a victim of a hate crime,
2. Some of the money is gov security money (illegal)
3. An infringement of my privacy as well.

You say you LGTBQ+ friendly but at the end of the day the group you labeled me in is just another statistic at the end of the gay.

When you change your name you have to send in your birth certificate. They didn't send it back and I really at the time didn't care to much… well in order to get a new ID after it's expired you need a Birth certificate, which you need a bank card to get.

I currently have no choice but to have my finances put in said bank account but I have zero way to access them. I am renting now but literally with everything that's happening, being a dead beat dad, Christmas coming soon as well as rent… if I had a gun I $#*!ing shoot myself rather than deal with the $#*!ty dead beat I'm going to appear to be this Christmas….

I have little to no help in this word and you've financially set me up for failure. We live in Canada, Kelowna right now is-16. Honestly if a parent did this to a child is would be neglected and they would go to jail.

Unfortunately for me I'm nobody and people don't care about no bodies.

Few words to explain - fraud bank. I am changing all my transactions to other bank. No more with SB