Scotiabank

When ever you talk to these idiots if they do not like your answer the just hang up, get use to waiting online. Save yourself some frustration and go elsewhere. I called a second time and they transferred me to the fraud department and left on hold for more than 1 hour then I hung up.

Ever since Scotiabank switched from using envelopes to make deposits, it's been a nightmare. 95% of the time, the ATM spits out your cash because it won't take it. I have made between 10 to 20 complaints about this and the issue continues. Today, it spat out my cheque, it even damaging it (put a folding crease in it). I then had to go inside, wait in line to make my deposit, as I entered, I asked the women at the reception to let the manager know. She chose not to action my request, she then served someone else who came in a few minutes after me. I then asked again if she could advise the manager of the continued issues with their ATM, only then did she get up but not before ROLLING her eyes at me. The only good thing I have to say about this branch is that the tellers are great and always been.

There is a reason why this bank has over 90% bad reviews. This bank has gone down to the level of criminality. They do not serve customers any more, they only harm them and harass them. And each of their managers are trained just to do that. They harass and bully their customer and even can commit crime against them as did Ms. Melanie Lopes, Scotiabank manager in Toronto. She is an enemy to her customers, not a friend. Literally. She actually deliberately destroys her customers financial futures to satisfy her egos. Be aware of this lowest form of human excrement on this earth.

Although I've been with the bank for so many years, my concerns are treated just as if I am a teenager with a $500 account. It's like my business is not important. But if they're treating customer like they do, NEVER EVER going the extra mile, trying to help, or to please, why be in the business at all? Awful! And too bad that it's taken me so long to realize that! Take your business to a bank that will see you as a person, worker, mother! Not a number!

You wait so long to speak with a customer service rep. It's usually someone I can't understand. I have had to call 3 x now to get my credit card sent out to me. They always disconnect from you. They don't know what there doing. It really makes you wonder with almost $17 monthly charge just for my account not including anything they try to suck from you. You would think these incompetent people would at least have good customer service

I would like to Thank Scotiabank for their great service, I was charged a $48 nsf fee today because one of my three payments that come out every month on the same day was less than $1.00 short so instead of keeping my account -$0.69 they charged me $48.00 and now I will be charged the same $48 today as they will try to retake this payment out but now I will be short $48.69. After being a customer for 20 years plus you would think you would have your customers best interest in consideration and not rob them for something as stupid as $0.69...nice pre Christmas gift Scotiabank

I have always paid bills and done transactions on my PC. I can only access my account on my phone because I downloaded the app. Two of my daughters are former employees. One daughter has been locked out of her accounts twice, she told me they have implemented AL. The other daughter they lost her identity and she could not access her Scotiabank pension. Both daughters say don't trust this bank, my concern is they would take my Old Age Pension as a profit for shareholders.

Vicki

As I was charged twice on a purchase I call to get it cleared up. Waited to talk to someone just for them to transfer me then ending up just hanging up on me all together. I call back and it's an even more wait time then the first call. How does a person keep their cool when trying to talk to a bunch of idiots. 0 rating from me. From the looks of the other reviews, scotiabank should get their $#*! together. In the meantime I'll be closing my accounts while they try to figure out, doubt things will ever change with this bank though. Save yourself the hassles
And go somewhere else 100%

I called trying to change the way i paid for my overdraft as im doing an 80 hour unpaid placement for school and knew i would be in the overdraft a lot more. The guy ended up deleting it by accident and ive had to call 30 more times to get a case file set up and now its been a month and ive called a few times they've sent me back and forth to different people just to get annoyed that im checking in i am now looking into bmo $#*! this bank