With all of the filter options, seat geek makes it so easy to buy tickets. I use them for every event.
Really easy to buy tickets. Got a great price on them. It was pretty much 2 for 1 if I would have gone through the school.
Tickets came through quickly and no problems getting in. Smooth process throughout. Would definitely consider buying again.
I've used this app twice now, and had a positive experience each time. Always get good seats relative to price
Seat Geek was so easy to use! We found great seats at good prices and had no issues with our tickets!
Seamless experience. Good value for money. Excellent seats. Navigating through the website was quite efficient
SeatGeek bought back my extra tickets and resolved the issue within 24 hours - Great customers service!
I generally love the set up and interface but while I was trying to buy tix in real time for an event, a completely new pop up window opened with much lower prices - I jumped on this opportunity only to find that I had purchased tix for another event that I already purchased tickets for. I want a refund to help me get over this highly frustrating experience.
Best or the same prices as other secondary ticket exchanges. App functionality is easy to use and reliable.
Efficient buying process. Received my tickets quickly and payment was processed. Purchases like these are why I keep using SeatGeek.
My experience with seat geek has been great thus far and the prices seem like a steal. Thanks SeatGeek
Fast transactions, site is easy to use and navigate, great visual of your seat view. Expensive fees, I guess you pay for convenience.
Super satisfied with my experience. Can't wait to use the site again! I am not a robot. Is this one hundred characters yet?
Quick and easy transaction. Got my ticket in no time. I highly suggest people utilize seat geek. You were able to select specific seats.
Smooth and easy transaction. I had a great time at the game. Will definitely use seatgeek again. Gracias!
Bought tickets to concert half the artists didn't show up.no accommodation no money off next event. Rude and unprofessional
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 23rd among Concert Tickets sites.
Hi Raul, we appreciate the feedback! We just want to make sure--are you toggling your filters so that your tickets prices are showing "with fees" instead of "before fees"? That way, you'll always know the price you're paying per ticket before you even get to checkout! :)