SeatGeekReviews 2,561

I purchased 2 Orlando Magic game tickets for Dec. 23 at 7pm so my little brother could go to a game. It is 8:05pm on the same day and im writing this review because the tickets I purchased for $172.00 DID NOT work. We were directed to Guest services and they could do nothing for us since Seat Geek is a 3rd party. I am very sad and ashamed that in this day and age you are not able to get what you paid for. Anyone looking to buy tickets for anything, buy they from the venue directly. Never go through a site that does not deal with the venue directly or else you will end up like me at home and robbed.

I was just shown to my seats, the last in the house. I'm baffled because I am 100%sure this section of the theatre was NOT in my search parameters and that I did NOT buy the cheapest seats available. So I can't quite understand how I ended up here. Shame on me for not triple checking but come on... I cannot believe I paid double for the last seats in the house next to a pole. What's worse is that I got this show as a gift for my companion- embarrassing! I can't help but think I got SCAMMED :/

I was completely swindled. I purchased 2 tickets for my 70 year old father and I to go see Bruce Springsteen (his longtime idol) as a big Christmas present for him. It was $200 / ticket was my absolute max price range I could afford.

Sometime later, right before Christmas, I received an email from the vendor (Razorgator) that they were not going to honor the purchase even though I had two confirmation emails (Tickets on the way, etc). When I checked to see if I could purchase new ones, ticket prices were 3x what they were before and out of what I could afford.

SeatGeek is responsible for vetting their vendors that offer tickets and making sure they honor their sales. To date I have not heard back from either Razorgator or SeakGeek on the matter. This just seems wrong to me.

I was hesitant at first to use SeatGeek, but after attending my game with no problems. I can't say enough good things about this site. I received my tickets via email almost instantly after my purchase. I also contacted their support team with some questions that I had because it was my first time using their site. Their team was very helpful and reassured me that my tickets were legit and I wouldn't have any problems and on the off chance that there was a problem they would be happy to fix the problem. I also had my tickets on my phone via their app which I used at the gate because the game I went to it was raining all day and I when i pull the tickets out of my pocket to get scanned at the gate they were too wet to scan so I just opened up the app and used the in app tickets to get into the stadium. Smooth process all around. I will definitely be using SeatGeek whenever I plan searching for tickets again.

Last Saturday my son and I bought tickets to the ACC football championship game immediately after UNC won their game. We paid for the tickets on line and received a confirmation number from seat geek. Cost = $166 each. The following Monday, we got an email that the tickets were not available and my credit card was being credited. Today, the same seats are selling for $525 each. I will never use them again and will tell anyone who will listen about how were shafted.

Bought ridiculously cheap tickets from this site for a Norah Jones concert. Found tickets 3 days before the event after being directed to the site by an acquaintance. Paid 1/3 of what the venue charged. I'm sure that price was because of the proximity of the concert dates and the seats had not been sold. Scored 3rd row center seats! Easy peasy process. I don't know what hassles the other reviewers experienced, but my experience was excellent!

I want to give SeatGeek and opportunity to respond, but it appears the mark-up for tickets I purchased was huge! I ordered 4 tickets for Disney's Frozen on Ice for $71 each. This was less than the prices quoted by the venue and Ticket Master. I received the tickets a few days later. The face value of the tickets was $50 each but the fee I was charged was $384.15. When I called the venue about the discrepancy I was told that the value of the ticket is what appears on the ticket and they have no relationship with the third party through whom I order tickets. I did not see any evidence of hidden prices, etc on their website prior to purchasing my tickets. Lesson learned: buyer beware! (I gave them 1 star because the tickets arrived in a timely fashion. Otherwise, I feel victimized on the pricing). If I am wrong, I will gladly write another review exonerating them.

We used this site to purchase concert tickets. The floor plan didn't show where the stage was. It just had a box in the middle. Every other site we viewed had behind the stage on the left side. We thought it was the same here. WRONG! So we spent money on tickets behind the stage. As soon as we looked at the seating chart on another site we realized the error. We immediately contacted SeatGeek and received no help at all. I understand a no refund policy. However, your site is misleading. I only wish I would have read through all of the negative reviews before making the purchase.

I am actually very nervous because I just bought two tickets from them before reading reviews. I had an iffy feeling when my email took a while to send me the tickets so I hopped on here and I'm extremely scared of what is going to happen tonight. I have my tickets printed out but I've heard of a lot of experiences with duplicate tickets where the seller will enter first and of course since mine would be the duplicate I could not enter. So I will hope for the best and post an update review about my experience.

I attempted to purchase tickets for Remembering Pavarotti at the Dorothy Chandler Pavilion. They were $220 each and I got four tickets. I couldn't find the confirmation email since it was sent under the name of UberSeats. When I finally found the email and opened it, the tickets were for the wrong event, wrong day, wrong time and the tickets they sent me were for an event that had taken place earlier that evening. They will not refund my credit card for the $880 charge for the wrong tickets that were never used.

Bought Dallas Cowboy tickets and received in the mail. On game day, the bar code on the ticket wouldn't scan at the entry. They allowed us to go in and escorted us to ticket disputes. We found out that the duplicate tickets were scan already by another couple and they were in our seats. The original owner had sold the tickets twice. Once on seatgeek and then on NFL resale tickets website. We had the original tickets where the other people had printed Ticketmaster tickets for the same seats. We were told that the original ticket holder had sold them on the NFL resale website as well and that the tickets purchased on the NFL resale site took precedence over any other third party ticket resaler. So they got the seats and we were left without tickets after purchasing them from seatgeek for $700. Now we are trying to get seatgeek to refund us the money which they won't do until they can get their money from the original ticket owner. Note that we bought round trip airline tickets and hotel expensive to travel to Dallas for the game that didn't happen. Don't buy tickets from Geekseats ever again!

I bought tickets for a small concert on SeatGeek, they were average to Ticketmaster's selling, but check because sometime Ticketmaster is less when fees are not included. I purchased two tickets from Ticket Network, and they got me in the concert and no one was claiming our seats besides us. I do not recommend SeatGeek because I prayed a lot before the event, but heard a lot of negative reviews about UberSeat. I do not trust SeatGeek but if I had to, would buy from Ticket Network again.

Bought 2 tickets on Seatgeek via uber tickets they where Etickets so I was a little worried but all went well.

On Friday June12th I did an online search for Prince tickets for the 8pm show on June 14th at The Warner Theatre, in DC. We selected and paid for 2 tickets for the 8pm show in seats located in the mid-balcony using Ticket City via Seat Geek. At the time of placing the order they just gave a confirmation code and no other details confirming the seats or performance time. We received the 2 tickets 12hrs later for seats located in the orchestra section and for the 11pm show. We called Ticket City to query the mixup and they blamed Seat Geek saying that seat geek were selling tickets for the 11pm show under the guise of the 8pm show. The ticket agent admitted that many other customers had the same problem/complaint. Even though my credit card statement clearly states that I bought the tickets from Ticket City, they are refusing to give a refund for the tickets saying they held up their end of the deal in providing the tickets. Ticket City suggested we contact seat geek saying they were the ones responsible for the ticket/seat mix up. Ticket City refuse to take any responsibility claiming they are a reputable company. Seat Geek do not have a direct telephone contact number and online reviews claim Seat Geek to be fraudsters. We have emailed seat geek and have not yet had a response. My advice is to never use Ticket City OR seat geek. I am now stuck with 2 tickets (that I paid $578 for) to a 11pm show that I did not want to go to. I wanted tickets for the 8pm show.

I purchase tickets through Uberseat via SeatGeek for a concert at Merriweather post. They seemed a great deal, but hey, sometimes you can get lucky. They were e-tickets, for which they say they will be delivered at least a day or two before the event - which had me worried. So I followed up with them and they assured me that I would get them ahead of the event. I also wanted them to confirm that I was in the proper section - they had mapped the seats to GA - floor (next to stage), but there was also a GA - lawn section much further away. The first response i received was only "they are GA". I asked a second time and they finally admitted they were GA lawn. They had listed 90 tickets as GA - floor... whoops. Thankfully I had followed up early.

They were responsive, but their compensation for my trouble was pathetic. Either they are incompetent enough that they cannot list things accurately, or they are willfully baiting and switching. Avoid this service.