There was no one to contact to make sure that everything was correct.
Easy to choose the right tickets for the game we wanted to attend.
Always find great seats on seat geek! Great seats! Great game! Awesome! Fantastic! They loved it!
Great way to buy tickets! Easy to search. Found great seats for a great price!
Awesome. Easy to use and fast. Got what I needed and when i needed it.
Does what it says. Simple. Easy. Does what it says on the tin. Dry happy with the entire experience
Ordered tickets on SeatGeek, no problems. Need more characters more more more
I enjoyed the game! I appreciate the fact I can find great seat for great prices!
It's awesome it's awesome it's awesome it's awesome it's awesome it's awesome it's awesome
Super simple, user friendly and efficient software
Quick and easy, I got great seats to the game thank you
Easy to use website. Very pleased with this service.
If the tickets are not available then why don't they take them down? Seems like a scam...
It was an easy and overall enjoyable experience. Would buy from seatgeek again
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 23rd among Concert Tickets sites.
Hi Karen,
Thanks for taking the time to review us! In case you want to reach out in the future you can always email us at hi@seatgeek.com, or chat in through our live chat feature. We've got a team ready to help from 6am-8pm PT, 9am-11pm ET every day!
Best wishes,
SeatGeek CX Team